Thank you Xavier to introduce E-wild for me for delivery, it has a super long travel distance which is up to 160km!!!! They also have different accessories for delivery such as large rear platform,... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Thank you Xavier, great experience buying the emmo kamen from you. You were very knowledgeable on the product, helped me with all my questions , very professional and informative. Have a great frien... Se mere
Thank you Xavier, he provided very nice and excellent service. We love the bike, it is better than our expectations. Full speed can be over 90km/h!!!Nice shape nice color. Highly recommend the removab... Se mere
The people were very friendly & helpful, any questions I had they have been there to answer The process to purchase the new Hornet XI was fast and efficient Highly recommend this company Xavier... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
EMMO is a Canadian e-bike brand focused on helping riders across Canada find practical, enjoyable electric mobility solutions for commuting, recreation, and everyday use. Our lineup includes a wide range of electric bikes, from urban commuter models to fat tire and motorcycle-style options, designed to suit different riding preferences and lifestyles. Through our retail stores and dealer network, we support customers with product guidance, service, and after-sales assistance before and after purchase. Our goal is to make the buying process clearer and the ownership experience smoother, whether a customer is purchasing their first e-bike or looking for a model better suited to their needs. At EMMO, we place strong value on customer support, accessibility, and long-term service. We understand that choosing an e-bike is an important decision, so we aim to provide clear information, dependable warranty support, and responsive assistance throughout the ownership journey. We serve a wide range of riders, including commuters, leisure riders, and customers looking for an alternative way to get around. As a Canadian brand, we are committed to improving the e-bike experience through practical product selection, local support, and an established network that helps customers ride with greater confidence. We welcome customer feedback and believe reviews play an important role in helping us improve and helping future riders make informed decisions.
Kontaktoplysninger
438 Spadina Avenue Unit #2, M5T 2G8, Toronto, Canada
- 1-888-510-3666
- sales@emmo.ca
- emmo.ca
4,5
Fremragende
518 anmeldelser
Har besvaret 60 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sales person was very informative and…
Sales person was very informative and answered all my questions. Gave me updates when bike came in and very helpful when we picked up bike. Parts department in Toronto was very poor service. Lost part in shipment and took over three weeks to get. Not very organized on order desk. Took three days to get invoice to pay and over a week to get processed and ship. Had a very tense and bad experience.
4. oktober 2025
Besvarelse fra Emmo Electric Bikes Canada
Dear Glen,
Thank you for taking the time to share your thoughts with us. We appreciate your honest feedback and are glad to hear about aspects of your experience that were positive.
We understand that there were certain aspects that fell short of your expectations, and we sincerely apologize for any inconvenience caused. Your comments are invaluable to us as we continuously strive to enhance our products and services.
We would be grateful for the opportunity to address any specific concerns you may have had and to improve upon the areas that didn't meet your expectations. Please feel free to reach out to us with any further details or suggestions you may have.
Thank you for considering Emmo, and we hope to have the chance to serve you better in the future.
Best regards,
WARIS from Emmo Sales Team.
I live in victoria bc and need to do…
I live in victoria bc and need to do necessary service .. where should i go to do it .. please help
9. oktober 2025
Besvarelse fra Emmo Electric Bikes Canada
Dear Usman,
We are truly sorry to hear about your less than satisfactory experience and we apologize for any inconvenience caused. At Emmo, we strive to provide top-notch products and excellent customer service, and it seems we fell short this time.
We would greatly appreciate the opportunity to rectify this situation and regain your trust. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Please send us an email at : sales@emmo.ca
Thank you for your feedback, and we hope to serve you again in the future.
Best regards,
WARIS from Emmo Sales Team.
THE SITE OFFERED ME SOME OPTIONS TO ADD…
THE SITE OFFERED ME SOME OPTIONS TO ADD TO MY BIKE
8. oktober 2025
Besvarelse fra Emmo Electric Bikes Canada
Dear Kaura,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
perfect!
Everything was well wrapped and it been easy to assemble it. The frame is huge and thick, the chain is robust... it's an heavy bike, but it's ment to last. This bike is MASSIVE, being 5'7" I'm glad not being shorter!! Easily customizable bike.
To future owners, an handlebar extension is almost a must. As most e-bike, the handlebar is jam packed with remotes and stuff. Such extension allow to add a water bottle, cellphone accessories, additional light... warp core, flux capacitor etc. :P
3. oktober 2025
Besvarelse fra Emmo Electric Bikes Canada
Dear Victor,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
It us easy to order from your website.
It us easy to order from your website.
Fast shipping
7. oktober 2025
Besvarelse fra Emmo Electric Bikes Canada
Dear Sandi,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
New charger
I had to order a new charger for my scooter I bought last year . It was abit pricey and hoping it will last abit longer then a year this time but other then that it was pretty painless and it wasn't to expensive
4. oktober 2025
Besvarelse fra Emmo Electric Bikes Canada
Dear Sasha,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Was good but not special
23. oktober 2024
Besvarelse fra Emmo Electric Bikes Canada
Dear Jane,
Thank you for taking the time to share your thoughts with us. We appreciate your honest feedback and are glad to hear about aspects of your experience that were positive.
We understand that there were certain aspects that fell short of your expectations, and we sincerely apologize for any inconvenience caused. Your comments are invaluable to us as we continuously strive to enhance our products and services.
We would be grateful for the opportunity to address any specific concerns you may have had and to improve upon the areas that didn't meet your expectations. Please feel free to reach out to us with any further details or suggestions you may have.
Thank you for considering Emmo, and we hope to have the chance to serve you better in the future.
Best regards,
WARIS from Emmo Sales Team.
Didn’t know the batteries could not charge if it went low
Use my scooter for a couple days then put it in the heated garage for the winter. I had no idea the batteries would go so low that there was no way of recharging them. I had to end up buying four brand new batteries. My scooter had 14 km on it. There should be some type of warning saying do not let your batteries go low or they will not charge.
15. september 2025
Besvarelse fra Emmo Electric Bikes Canada
Dear Trina,
We are truly sorry to hear about your less than satisfactory experience and we apologize for any inconvenience caused. At Emmo, we strive to provide top-notch products and excellent customer service, and it seems we fell short this time.
We would greatly appreciate the opportunity to rectify this situation and regain your trust. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Please send us an email at : sales@emmo.ca
Thank you for your feedback, and we hope to serve you again in the future.
Best regards,
WARIS from Emmo Sales Team.
Besvarelse fra Emmo Electric Bikes Canada
Dear Alexa,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Showing me videos of how the battery is…
Showing me videos of how the battery is removed. Giving me any information I needed about the bike. Answering all my questions I needed to feel right about decision to purchase the right bike. Took the time and had patience with me . Replacement of a broken rearview mirror. Very happy with my purchase and the bike. Have had great comments about my bike. People ask me where i got it. I let them know about the great service I had.
4. oktober 2025
Besvarelse fra Emmo Electric Bikes Canada
Dear Catherine,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Richard was great with helping me get…
Richard was great with helping me get my vin number, also helped me replace my muffler speaker. He's a good manager.
12. juni 2025
Besvarelse fra Emmo Electric Bikes Canada
Dear Jai,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Besvarelse fra Emmo Electric Bikes Canada
Dear Craig,
Thank you for taking the time to share your thoughts with us. We appreciate your honest feedback and are glad to hear about aspects of your experience that were positive.
We understand that there were certain aspects that fell short of your expectations, and we sincerely apologize for any inconvenience caused. Your comments are invaluable to us as we continuously strive to enhance our products and services.
We would be grateful for the opportunity to address any specific concerns you may have had and to improve upon the areas that didn't meet your expectations. Please feel free to reach out to us with any further details or suggestions you may have.
Thank you for considering Emmo, and we hope to have the chance to serve you better in the future.
Best regards,
WARIS from Emmo Sales Team.
Besvarelse fra Emmo Electric Bikes Canada
Dear Alex,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Great Bike!!!
Great bike!
It is perfect for what we were looking for in an electric cruiser/hauler.
The company was very helpful and got the bike to us very quickly.
I would definitely recommend.
3. oktober 2025
Besvarelse fra Emmo Electric Bikes Canada
Dear Nick,
Thank you for taking the time to share your thoughts with us. We appreciate your honest feedback and are glad to hear about aspects of your experience that were positive.
We understand that there were certain aspects that fell short of your expectations, and we sincerely apologize for any inconvenience caused. Your comments are invaluable to us as we continuously strive to enhance our products and services.
We would be grateful for the opportunity to address any specific concerns you may have had and to improve upon the areas that didn't meet your expectations. Please feel free to reach out to us with any further details or suggestions you may have.
Thank you for considering Emmo, and we hope to have the chance to serve you better in the future.
Best regards,
WARIS from Emmo Sales Team.
Great customer service
Great customer service, the bike is very nice too, just shipping could have been a little better but other than that I'd return again. Not that shipping was too bad, just took longer than expected.
1. maj 2025
Besvarelse fra Emmo Electric Bikes Canada
Dear Micheal,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Very dependable well constructed
Very dependable well constructed, coming up to 3 yrs no issues although it got very low klms..I am satisfied with my Emma and I really enjoy biking
3. oktober 2025
Besvarelse fra Emmo Electric Bikes Canada
Dear Ronald,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Had all kinds of trouble with it i…
Had all kinds of trouble with it i payed alot of money for the bike.. bought extra battery's still say to the day they was no new held a very poorcharge...almost got ran over in a roundabout.as i was going around the doub le kick stand bolts fell out then it dropped hooking in the road had to jump off..got a good scare..i am on a disability and dont drive thenthey expected me to pay someone and bring to them..was really up set with the serviceŕe..i send few e.mails..and for the date i am not sure..but was not long after i bought it
24. maj 2025
Besvarelse fra Emmo Electric Bikes Canada
Hi,
We’re very sorry to hear about the issues you’ve experienced with your bike and we truly understand how frustrating that must have been.
Please bring your bike to one of our authorized service centers so our technicians can inspect and repair it for you. We’ll do our best to get it back in proper working condition as soon as possible.
Thank you for your patience and for giving us the chance to make this right.
— Emmo Service Team
My bike is amazing just hate how I…
My bike is amazing just hate how I gotta charge so often and it can't make it across my city but I still love it for getting around
3. oktober 2025
Besvarelse fra Emmo Electric Bikes Canada
Dear James,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Two batteries failed and a motor
Two batteries failed and a motor, and the front light. I would like a replacement bicycle.
11. januar 2025
Besvarelse fra Emmo Electric Bikes Canada
Hi there,
We’re very sorry for the trouble you’ve experienced with your bike. Our records show that we’ve already sent you the replacement battery, motor, and front headlight to resolve the issues you mentioned.
Could you please let us know if there’s anything else still not working properly? We’ll be happy to assist further and make sure everything’s running smoothly.
Thank you,
The Emmo Canada Team
Besvarelse fra Emmo Electric Bikes Canada
Dear Jacob,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.