Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
3,7
13 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I received excellent customer service from Venessa who was very helpful with me wanting to make a return. Her responses to my questions and emails were quick and she was very polite and professional. Even though I wasn’t satisfied with the product the customer service I received was exceptional.
Ik ben heel erg tevreden over Venessa ze heeft me uitstekend geholpen constant op de hoogte gehouden en super vriendelijk
I purchased 2 wigs. The wigs that arrived were of exceptionally POOR quality and did NOT come close to resembling the wigs as advertised. Yes you can get a refund (hopefully) but it will cost you approximately $80.00 to ship it back to Mongolia. Don't be fooled, avoid at all costs.
I spoke with Velerie. I was not very nice when I contacted her. BUT she was and very professional. She’s great!
The customer service was very good, Venessa was really helpful. Unfortunately to colour wasn't right for me - not the same as in the picture, but the quality was good. They gave me a refund no problem.
I viewed a video on your website regarding a wig I wished to purchase. I now realise the woman on the video did not resemble in any way the shabby poor quality wig I paid for and received today. She clearly was displaying her own hair and not what you said you were going to send to me . I’m so upset and angry that I was taken in by your obviously fake photogragh.
I’m a pensioner and £ 75 of my money means a lot to me. The wig I received today looks like a Halloween cheap wig .,Your description said dark roots I can see the webbing very clearly..,U would be so embarrassed to wear this .
Venessa provided me with the best customer service. I believe I’ve ever had. The wig that I received wasn’t what I was expecting, and she was very kind to immediately issue a refund. She is a gem.!!
We received the wrong product, nothing like we ordered. The company said we could send it back at our expense for a refund. Since it was a foreign shipment it would have cost us $40 + to return. They sent us the wrong product and seem unwilling to make it right. It’s not that we did not like what we ordered. We did not get what we ordered
I was having trouble with the designated shipper and never received my wig. Vanessa was my customer service rep, and after numerous tries to redeliver, she kindly and with no recriminations refunded me what I paid for the wig. Vanessa's help was priceless.
I needed to return a wig which I had purchased and dealt with Vanessa. She was brilliant. Nothing was to much trouble and she dealt with me to the highest of her ability.
The wig I got was nothing like the one I got. I sent a complaint to them, to be told they would give me 15% of the price back. I declined as I wanted full refund. Every time I sent a email, I got the same reply.
When I notified them that I received the wrong wig, they were very quick to respond and gave me a full refund.
Superb customer service- the item didn't fit , but issue resolved promptly and to my satisfaction.
Will definitely be using this company again
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
