Elogic Commerce Anmeldelser 

Elogic`s planning phase was where they earned out trust. They were direct about what was actually urgent versus what could wait, which saved us from spending the first three months fixing things that didn`t matter. They connecting the PIM, search and payment layer into something that actually worked as a system rather than three separate tools pretending to tolk to each other. We have good results, search-led conversion up 45%, completed checkout orders up 30% and our winter collection launch ran without a single incident!

Normally, a platform launch meant expecting urgent fixes and support requests almost immediately. This time, nothing unusual happened, and that was the biggest surprise. Orders were processed correctly, inventory stayed synchronized, and customers experienced no interruptions. Months later, that same stability remains, allowing our team to focus on growth instead of constantly fixing technical issues.

I'll admit I wasn't convinced we needed such a large ecommerce project. Our store was generating sales, so I assumed we had more important priorities. What I failed to notice was how many small inefficiencies had become part of our daily routine. After working with ELOGIC, product updates became predictable, Shopify Plus performed far more consistently, and preparing new campaigns stopped feeling like a technical exercise. None of these changes seemed dramatic on their own, but together they made our business much easier to manage and gave the team more time to focus on customers instead of the platform.

There was no single major failure, just dozens of small operational issues that kept slowing everything down. Together they had a much bigger impact than we initially realized. Shopify Plus was difficult to manage as we grew, product content was inconsistent, and checkout created unnecessary friction. ELOGIC helped us rebuild the operational side of the business rather than chasing cosmetic changes. Once the platform became stable, launching campaigns became easier, orders flowed more smoothly, and our team spent far less time dealing with avoidable problems.

For years, repeat orders depended on phone calls and email because our Adobe Commerce B2B customer portal could not support the way we worked. Account-specific pricing, inventory visibility, and ERP data were never fully aligned. After ELOGIC rebuilt the portal and completed the ERP integration, customers could place repeat orders on their own without contacting our sales team. The ordering process became faster, account pricing was accurate, stock information stayed current, and the portal finally became a tool our customers actually wanted to use.

We were spending heavily on advertising, but too few customers came back after their first purchase. Promotions were difficult to coordinate, CRM data was inconsistent, and our Adobe Commerce store could not support the personalized experience we wanted. After the platform and CRM were properly connected, campaigns became easier to manage, repeat purchases increased, and customer retention finally started moving in the right direction.

Traffic was never our problem. People filled their carts, then too many orders disappeared before payment. We also struggled with delayed ERP updates and no clear separation between wholesale and retail customers. Elogic rebuilt the Shopify Plus workflow, connected payments and inventory properly, and removed the friction that was costing us sales. The checkout finally became reliable, operations ran more smoothly, and we started converting the demand we were already generating.

Elogic fixed the infrastructure, synced the crm properly and rebuilt checkout for traffic spikes. Four months later repeat purchases up 40%, peak conversion up 35%, CAC down 25%

The biggest challenge was not our website. It was the fact that customers could never be completely sure whether the product details and stock information were correct. That uncertainty created extra support requests and lost sales. Elogic started by fixing the underlying data flow instead of suggesting cosmetic changes. They connected our systems, improved synchronization with Adobe Commerce, and made marketplace integrations far more dependable. The difference became noticeable very quickly. Our team spends far less time correcting data, customers trust the information they see, and selling across multiple channels is no longer a daily operational challenge.

Our wholesale business had outgrown its old ecommerce setup. Inventory, ERP pricing, and payments were often out of sync, creating unnecessary manual work for our team. ELOGIC redesigned the Adobe Commerce platform, integrated it properly with our ERP, and streamlined the ordering process for B2B customers. The result was more accurate data, fewer payment issues, faster order processing, and a much more efficient workflow across sales and operations.

Elogic fixed the ERC integration, got pricing accurate, and built a proper order flow. Six months later self-service is up 65% and manual orders dropped 70%.

We were trying to expand to new markets, but our backend was a mess, ERC sync issues caused out of stock orders, crm data was fragmented, and checkout was broken in some regions. Elogic didnt push for a costly redesign. Instead, they fixed the core integrations. The stock discrepancies dropped to zero almost immediately, and our nordic checkout conversions improved significantly. Five months later, our cross border conversion is up by 35% and customer retention is up by 28%. They did the unglamorous but necessary infrastructure work, and it paid off completely

Our fashion brand had incredible organic demand and social media hype, but our e-commerce performance simply wasn't carrying its weight. We were practically leaking money on mobile. Users were constantly dropping off because the checkout felt clunky and heavy, and our crm setup was a mess. We couldn't properly segment our audience or run targeted campaigns for repeat purchases. We explicitly didn't want another agency to just make the site look 'prettier'—we needed a technical partner who could connect ux design decisions directly to revenue impact.
Elogic commerce brought exactly that balance. They came in and completely restructured our shopify plus setup. What I appreciated most was their honest, structured communication—they actively challenged our internal assumptions about the customer journey, but always backed it up with data. They stripped away the friction from our mobile checkout and finally connected our customer data flows so our marketing team could actually use the crm for smart segmentation.
The roi has been undeniable. By cleaning up the mobile user experience, our mobile conversion rate jumped by 55%. The streamlined checkout process reduced cart abandonment by 38%, and thanks to the new crm integration, our repeat purchase rate has grown by 30% in just one quarter.
Beyond the numbers, the site just feels noticeably faster and much easier for our internal team to manage, especially during massive seasonal collection drops.

We came to Elogic commerce with an adobe commerce platform that looked acceptable on the frontend but was a logistical nightmare behind the scenes. Our erp couldn't sync product availability reliably, leading to constant overselling, and our CRM lacked historical data. Because our complex pricing wasn't properly integrated, nearly 70% of our B2B healthcare buyers had to manually call our sales team to confirm custom prices before placing an order. The biggest pain point, however, was the checkout paywall: we had high traffic and strong intent, but a staggering 65% cart abandonment rate right at the payment step due to a clunky, unreliable user experience.

Elogic commerce approached this as a core business systems problem, not just a cosmetic redesign. They stabilized our entire adobe commerce architecture, established a flawless, real-time sync (under 2 seconds) between our pharmaceutical ERP and CRM, and completely rebuilt the B2B checkout logic tailored to how medical procurement actually works.
The measurable impact has been transformative. By automating custom pricing and tiered catalogs, routine manual sales calls dropped by 85%, freeing up our reps to focus on acquiring new accounts. Our paywall drop-offs decreased by 45%, and our overall B2B conversion rate surged by 60%. Within the first six months post-launch, these optimizations helped us recover over $2.4M in previously stalled pipeline revenue. Elogic's support is calm, highly technical, and completely focused on e-commerce metrics. We finally have a robust commerce engine that our sales, operations, and finance teams can fully trust

Elogic Commerce Successfully Scaled Our Shopify Plus Enterprise E-commerce Platform

Elogic migrated us off Magento to Shopify in 4 months. Tight project management, no missed deadlines, mobile conversion is up clearly since launch.

I’m based in Switzerland and we were close to giving up on our online pharmacy before working with Elogic.

The store just wasn’t working properly. People would come in, browse a bit, and leave. The UX felt messy, and the worst part was payments — sometimes the gateway just wouldn’t go through, which was incredibly frustrating for customers.
We decided to try one last rebuild with Elogic, and I’m glad we did.
They didn’t overcomplicate things. The Elogic team simplified the structure, cleaned up the UX, and fixed the checkout so it actually works like it should.

After relaunch:
• we started seeing way more completed orders (roughly 45%)
• inactive users began coming back (reactivation 35%)
• repeat purchases noticeably increased within the first month
• support tickets related to payments almost disappeared
It finally feels like a proper, reliable online pharmacy.
Not perfect, but a huge step forward compared to where we were. Elogic definitely helped us turn things around.

We engaged Elogic after struggling with consistent underperformance in our pharma eCommerce store.

Key issues included inefficient traffic conversion, a fragmented UX, and a payment gateway that failed too often at checkout. These problems were directly impacting revenue and customer trust.

The Elogic team approached this in a structured way. They conducted a full audit, identified friction points in the user journey, and implemented a redesigned UX along with a more stable and scalable payment solution.

Post-launch, we observed measurable improvements:
• checkout completion rate increased by 37%
• 30-day retention improved from 16% to 28%
• average customer LTV increased by approximately 32%
• returning customer rate grew steadily over the following weeks

The most important outcome was stability — transactions now process reliably, and the platform supports growth rather than limiting it.

Elogic delivered a solution that addressed both UX and infrastructure, which made a real difference for our business

We run Ronati, a multi-marketplace eCommerce platform for antiques and vintage dealers, managing over 450,000 unique listings across 30+ global marketplaces including 1stDibs and Chairish. Our infrastructure is inherently complex—inventory is one-of-a-kind, listings never repeat, and synchronization must happen in real time across channels. We weren’t looking for a rotating vendor model; we needed a long-term technical partner capable of owning that complexity.

After evaluating both staff augmentation and in-house hiring, we selected Elogic as our embedded development partner. Their depth in AWS and Magento, combined with a proven track record of sustained, long-term engagements, set them apart.

In practice, Elogic operates as a true extension of our team. They participate in planning cycles, proactively identify risks, and—most importantly—retain deep institutional knowledge of our systems. While most agencies lose continuity as internal teams evolve, Elogic has maintained context across multiple staffing changes on our side. That continuity has been operationally critical at our scale and is a key reason the partnership has endured.

From a performance standpoint, the results have been equally strong: AWS infrastructure costs have been reduced by approximately 25–30% through continuous optimization, while platform uptime has remained consistently above 99.5% even as listing volume has scaled.