Elliemd Anmeldelser 55

TrustScore 3.5 ud af 5

3,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Used them once before for GLP meds and had great results. Recently used again for weight management and became extremely sick that required hospital stay. Now I can't contact anyone without having t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

EllieMD is the GOAT of peptide therapy!!! Their trusted compounded pharmacy and doctors are my favorite thing about Ellie! No RX is batched, it’s made just for you. The purity and potency of these... Se mere

Bedømt til 5 ud af 5 stjerner

What an amazing company in the longevity space. I have had nothing but positive experiences with my products… I’m trying so many of them because I know they are super clean and come from a certified... Se mere

Bedømt til 5 ud af 5 stjerner

I’ve used EllieMD for over a year. Always ships to me very quickly. My weight loss dosing came with the nicest booklet to track my progress & a tape measure. I appreciate how much time they put into e... Se mere


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

55 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 25 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Bedømt til 2 ud af 5 stjerner

Don't do it

Used them once before for GLP meds and had great results. Recently used again for weight management and became extremely sick that required hospital stay. Now I can't contact anyone without having to agree to new terms of use which has so much legal jargon I don't know what im agreeing to. Now im out $$ with no way of contacting anyone. Seems like they covering their butt on something

UPDATE: How can I reach someone without giving consent online to new rules? Is there a number I can call. Is it worth calling?

20. marts 2026
Uopfordret anmeldelse
Elliemd-logo

Besvarelse fra Elliemd

Hello Betina,

Thank you for sharing this feedback. We are very sorry to hear about your experience and especially concerned to learn that you became unwell.

Access to the medical team is tied to an active subscription. This ensures continuity of care and allows providers to safely review and respond within the context of an ongoing treatment plan. We understand this can be frustrating especially after being able to reach them amidst your last subscription though fortunately our customer support team remains available to all customers and is always here to assist, answer questions, and help facilitate next steps wherever possible.

Given the seriousness of what you described, we would like the opportunity to look into this further and support you directly. Please don’t hesitate to reach out to our support team so we can review your case in detail and ensure your concerns are properly addressed as we are dedicated to the health, wellness, and success.

Thank you so much and have an incredible rest of your day,

EllieMD

Bedømt til 1 ud af 5 stjerner

I would not even rate it a one

I would not even rate it a one. I signed up for their semiglutide under the impression I was going to try the oral drops for one month. But I was charged for a 3 month subscription instead. And as it turned out, the drops made my stomach very sick feeling, which left me with almost &1,000.00 out of pocket with a 3 month subscription that they would not reverse. So watch out because they are good at tricking you and charging your card.

1. april 2026
Uopfordret anmeldelse
Elliemd-logo

Besvarelse fra Elliemd

Hello Kathy,

Thank you for taking the time to share your experience. We are sorry to hear that the treatment did not agree with you and that this has been a frustrating situation for you thus far.

It is our pleasure to address these concerns together to ensure you are as tended to as possible. While the pricing displayed may be presented in a monthly format for ease of understanding, our semaglutide programs are only offered as a 3-month treatment plan, which are outlined during the checkout process and within our terms prior to purchase. This structure is designed to support continuity of care and appropriate dosing over time as these treatments are designed to be followed over a consistent period rather than on a month-to-month basis for optimal effect.

We understand that side effects can occur, and when they do, our team is available to help guide next steps including connecting you with a provider to discuss adjustments or alternatives where appropriate. If you would like we would be happy to arrange such a conversation in order to determine what next best steps might be for you on your wellness journey.

Thank you once again for your time and please feel free to continue reaching out so that we may best assist you,

EllieMD

Bedømt til 1 ud af 5 stjerner

After 8 weeks using GLP-1

After 8 weeks using GLP-1, out of 12weeks, the company ‘s process, is to send you an assessment checking on your well being and if you are happy with the result so far. There are several tiers, Tier 1 , 12 weeks, then tier2 , another 12 weeks and so on….the company gives an option of managing subscription tab to go with your pace when your next shipment will be charged and sent, you will have control when the next shipment will be charged and sent . I set mine for April 15th.
Unfortunately, after the 8th week, the company sends you an assessment and when you reply and submit , automatically your next order will be charged and to targeted to be shipped in few days. Does not make sense if you set your next shipment for April 15th why charging my credit card before time and even before I agree on my next tier2 to be charged.
I tried to discuss it with the company , their answers was they will charge $99 administration fee to cancel the order and I will resubmit when the tîme is ready.

There is no spot in their policy indicate 1) that after your assessment the next order will be charged, even though I still have 4 more weeks of supply , I don’t need it yet….2) the $99 fee in their policy applies for customer who changed their mind, I did not change my mind , I still have plenty of supply for 4 more weeks, I don’t need it early .

Guys, not sure I will be a return customer with that company. They are not honest with you or straight forward.
I requested a partial credit on my first order tier 1 went down$300 from what I paid and. It partial refund either..

Plenty of peptides companies and competition is strong In This domaine .

Good luck

28. marts 2026
Uopfordret anmeldelse
Elliemd-logo

Besvarelse fra Elliemd

Hello George,

Thank you so much for taking the time to share your feedback.

We understand how frustrating this experience may have felt especially given your expectation that your shipment timing would align with the date you selected. The intention behind our process is to ensure continuity of care. Renewals are initiated shortly after the medical assessment is completed in order to avoid any gaps in treatment.

To clarify, our program is structured so that once a medical assessment is completed and approved by a provider, the next order is automatically initiated in alignment with the treatment plan to help avoid any interruption in care. Subscription renewals, processing timelines, and applicable administrative fees to compensate for processing and customization of orders are disclosed during checkout and within the Terms and Conditions that are acknowledged prior to completing their order.

We do recognize that the interaction between completing an assessment and the timing of order processing may not have aligned with your individual expectations since the preferred shipment date had been selected in advance. Our team appears to have worked with you directly to review your specific case and provide a resolution with the offer made to postpone your shipment until your desired date though we see that you opted instead to receive it as originally arranged. This option to reach out to us prior to renewal to make schedule adjustments is one that is always available for our Support team to coordinate with you.

If there is anything further you would like us to look into please do not hesitate to reach out as it would be our pleasure to help.

Thank you,

EllieMD

Bedømt til 1 ud af 5 stjerner

Horrific customer service

All I'm trying to do is get a consultation with a medical provider to make sure I'm on the right plan and they're making it impossible. Keep giving me the runaround and not generic responses to my queries on their portal, that have nothing to do with my question. I doubt that there's actually any qualified people there. Just AI nonsense. Horrific customer service.

23. marts 2026
Uopfordret anmeldelse
Elliemd-logo

Besvarelse fra Elliemd

Hello Michael,

Thank you for choosing EllieMD for your health and wellness needs.

We are glad that you were able to speak to our Support team to resolve your concern. It appears that the direct phone consultation with your medical provider was successfully completed shortly after your initial outreach. We see that your treatment plan was reviewed and adjusted with your subsequent order approved and processed accordingly.

It can understandably be frustrating to feel that your interactions were not as amenable as desired in your early message through our portal. We take each patient’s questions seriously so you may feel assured that our support team is made up of real individuals as opposed to AI, and that future interactions will be just like those you were able to have over the past few days with live individuals who are eager to assist you.

If you have any lingering questions at all please do not hesitate to reach out as it will be our pleasure to assist you as fully as possible.

Thank you so much and have an incredible rest of your day!

EllieMD

Bedømt til 5 ud af 5 stjerner

I have ordered with them for about a…

I have ordered with them for about a year and I’m completely satisfied with the products! I feel less puffy and my inflammation is way down! I have lost significant weight in my energy is up! My doctor commented that all my labs look significantly better!

6. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Helpful and supportive experience

I’ve had a great experience with EllieMD. I really appreciate the education-first approach and the supportive environment where you can ask questions and learn at your own pace.
Personally, I’ve noticed improvements in my energy and overall well-being. Grateful to have found a wellness option that feels thoughtful and supportive.

3. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The concierge Telehealth experience…

The concierge Telehealth experience with EllieMD has been top notch. Quick responses from the doctors in my portal, complete confidence in the products I’m getting (knowing I’m getting pharmaceutical grade products is key!), and the ongoing support make this company the best choice for purchasing peptides!

6. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best peptide supply out there

What an amazing company in the longevity space. I have had nothing but positive experiences with my products… I’m trying so many of them because I know they are super clean and come from a certified pharmacy. I know I’m not guessing with the safety of my medicine. And now I hear they are going to be sourcing everything in the USA!
Secondly, I recently had an issue when an order was sent to the wrong address (since I moved) and they had no problem sending another supply out to the correct address at no charge.
Loving that this company is adding new peptides all the time because I know they are safe and effective- no guessing on the things I put in my body!

5. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I love that they use a 503a compounding…

I love that they use a 503a compounding pharmacy that is NABP certified. I love that I can contact my doctor or customer service with any questions. I also love the quality and variety of products that are available. Customer service seems to be improving as the company grows.

5. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I am extremely disappointed with my…

I am extremely disappointed with my experience with Ellie MD.

Immediately after signing up, I decided to cancel and communicated that I did not want to proceed with treatment. I never had a telehealth visit, was never evaluated by a physician, and did not consent to any prescriptions being issued.
Despite this:
I was charged, even though I was told I would not be charged until after approval.

I was “approved” without having any telehealth visit or documented medical evaluation.

Medication was prescribed in my name after I had clearly withdrawn consent.

The company is refusing to issue a refund for services that were never properly rendered.

At no point did I complete a telehealth visit with Dr. Strimbu, nor did I authorize medication to be prescribed. Prescribing medication without a completed evaluation and after a patient has canceled raises serious concerns about patient consent and business practices.

I am sharing this so others can be aware before signing up. Patients deserve transparency, proper evaluation, and respect for their right to decline treatment.

18. februar 2026
Uopfordret anmeldelse
Elliemd-logo

Besvarelse fra Elliemd

Hi Christel,

Thank you for sharing your experience. We understand how this situation felt frustrating, and we appreciate the opportunity to clarify.

At EllieMD, the medical intake form serves as the clinical evaluation and is reviewed by a licensed provider in an asynchronous telehealth model. A live video visit is not always required for medical review or determination. This process follows telehealth regulations and ensures appropriate documentation before any treatment decision is made.

After you expressed that you no longer wished to proceed, your order was successfully canceled prior to being processed by the pharmacy. Although our policy explains that cancellation is not guaranteed once medical review has begun, in your case we were able to intercept the order before fulfillment. A refund was issued in accordance with our published policy, including the standard administrative fee outlined at checkout.

We also understand that certain verification steps, such as photo submission, can feel uncomfortable. These requirements come from our medical network to verify identity and ensure accurate medical documentation within a compliant telehealth framework. They are in place to protect both patients and providers.

Patient safety, consent, and regulatory compliance are extremely important to us. We are glad we were able to resolve this matter directly and ensure no medication was dispensed.

If you have any further questions, our support team is always available to assist.

Thank you once again,

The EllieMD Team

Bedømt til 1 ud af 5 stjerner

Bait and switch business practices

Be careful of EllieMD's business practices. They advertise their products as qualifying for reimbursement through a flex spending account, but they only provide you with a letter of medical necessity for select treatmens. No problem taking your money and rubber stamping RX approvals to collect money. Disingenuous and lacks integrity. Shop elsewhere with a company that doesn't falsely advertise to lure in vulnerable customers.

16. februar 2026
Uopfordret anmeldelse
Elliemd-logo

Besvarelse fra Elliemd

Hello Anthony,

Thank you for taking to time to share your experience with us. We understand how frustrating this situation has been and appreciate the opportunity to provide additional clarity.

Our platform connects patients with licensed medical providers who evaluate whether an individual is an appropriate candidate for a requested treatment. Provider approval indicates clinical appropriateness, but it does not mean a treatment is considered medically necessary under insurance or reimbursement standards. We recognize that this distinction can be confusing and hope this clears any potential misunderstanding.

A Letter of Medical Necessity may only be issued when a treatment is clinically mandatory to treat a specific condition. In this case, the provider’s approval reflected that the treatment was considered elective and supportive in nature rather than an unavoidable requirement for care. This determination is based on established provider and healthcare compliance guidelines and is not solely a company policy.

Regarding reimbursement, our website states that most prescriptions and supplements may qualify for HSA/FSA reimbursement depending on the individual’s plan and that coverage may vary. We encourage customers to confirm eligibility with their plan administrator prior to purchase. Eligibility decisions are made by the benefit provider not by our company.

Our team made multiple efforts to explain these policies and documentation limitations. While we regret the frustration this process has caused, our responses were guided by applicable medical and reimbursement standards.

We remain committed to transparency, regulatory compliance, and high-quality patient support alongside the continued empowerment of our customers. It would be a pleasure to answer any further questions about the matter as our support is always available to assist.

Thank you,

The EllieMD Team

Bedømt til 5 ud af 5 stjerner

Smooth From Start to Finish

My experience with EllieMD has been straightforward and professional.

The intake process was simple, my information was reviewed by a licensed provider, and my prescription was handled through the platform as expected. Communication took place through the patient portal.

My medication arrived from the pharmacy properly packaged with instructions and supplies included. The process and timing matched what was explained upfront.

Overall, it’s been a smooth and reliable experience for me.

20. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I was sent an expired vial of medicine

I was sent an expired vial of medicine. Thank goodness I checked the date! Spoke to customer service and they said they would send to the pharmacist to see what the issue was. I asked for a refund as I was no longer trusting of this company and the lady said they had already had a new batch ready to send so there was nothing she could do. I’d steer clear!!

16. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

⭐️⭐️⭐️⭐️⭐️

Truly life-changing, Ellie MD is in a league of its own!

I can honestly say that joining Ellie MD has been one of the best decisions I’ve ever made for my health. From day one, the process was simple, professional, and incredibly supportive. The medical team is responsive, knowledgeable, and actually takes the time to explain everything, you never feel rushed or like “just another number.”

Since starting with Ellie MD, I’ve lost 74 pounds, but what’s even better is how much my life has changed beyond the scale. My energy is up, my confidence is back, my relationship with food is healthier, and for the first time in a long time, I feel like my body is working with me instead of against me.

What sets Ellie MD apart is that this isn’t just about weight loss. It’s about long-term health, maintenance, and real lifestyle change. The peptide options, wellness support, and ongoing guidance make this feel sustainable and safe, not like another quick-fix program.

If you’ve been on the fence, let this be your sign. Ellie MD is the real deal. I am beyond grateful I found them and recommend them to anyone who’s ready to truly change their life.

14. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

EllieMD has the BEST shipping & customer service

EllieMD has been a great and easy place for me to get on my peptides and help me navigate my health. I got started in June 2025 and I’ve never felt better! They ship so fast! I signed up on a Monday, got approved for my prescription in 12hrs and had the product on my doorstep the very next day! It’s been a great experience and I recommend it to everyone!

15. januar 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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