Great service today in Waterford. I came to replace a broken item - there was no hassle, I was sorted in no time, the staff was great. Happy customer. Thanks!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought a home cinema system on line from Electrocity in late July. I had previously ordered elsewhere but it was taking an age to dispatch so gave up. On a further search i struggled to find what I wa... Se mere
I don’t like to leave reviews, however the service in the Kilkenny store was not to an acceptable standard, 5 staff members standing around laughing at phones, after a period I had to make my way to t... Se mere
Virksomheden har svaret
These guys are brilliant, my Mother in Laws kettle broke and she asked me to order a new one for her over Black Friday weekend, of course trying to finish up my shopping during the sales I completely... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
With stores in Kilkenny, Carlow and Waterford (Kelly and Dollard), ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide
Kontaktoplysninger
Ormonde Business Park, R95 X795, Kilkenny, Irland
- 059 918 8069
- help@electrocity.ie
- electrocity.ie
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I bought a washer/dryer from…
I bought a washer/dryer from Electrocity and the first time I used it a burning smell came from it . It doesn't dry the clothes and the door opens sometimes . An engineer called out and he was 2 hours trying to fix it bits of the machine all over the floor not want you'd expect from a new machine. I call to demand my money back but a woman called Mary screamed at me on the phone saying "you're not getting your money back " to say she was rude is an understatement she has no manner to deal with the public. I'm out of pocket now with no washing machine or dryer AVOID THIS PLACE THEY WILL SCAM YOU
It has not yet been delivered
I ordered a Dryer online #334718 on October 24th. I received an email on October 27th informing me that the dryer would be delivered on that day. Unfortunately it was being delivered to the wrong address. I immediately contacted Customer Care about this and received an email on October 28th from Mairead who said she had forwarded this issue to MasterCare who are the installation company. I contacted Mairead again on November 2nd. She told me that Master Care had confirmed that they would contact me in the coming days. I have not heard from them yet. It is now November 6th. This is most frustrating. In the past, I have always found Electrocity to be a great company to deal with. Eimear Burke
Professional
Professional, fast delivery service with a gentleman called James delivered my purchases
Excellent service
10/10
I would highly recommend Electro City (formerly Kelly and Dollard Waterford). We purchased all our items for our new house from Keith in the Waterford Store. We can not praise him enough, he was so helpful and lovely to deal with from start to finish. I have since recommended Electro City to friends and family. (Apologies I’m so late to give feedback.) Alice & Ben
Problems with delivery
Bought a fridge and washing machine, the delivery company sent a message that would be delivered after 12pm and the driver called in the morning saying it would be delivered at 10:40am. I can't make it there because my current home is 35km from my new home and it would take more than 1h to get there. I am moving one day after the planned delivery and will need to wait the next delivery without a fridge and washing machine.
The Electrocity Support tried to help without success and they delivered it in the next delivery date 4 days after.
Was a bit sceptical at first because…
Was a bit sceptical at first because they had the powerbank I was looking for much cheaper than anywhere else. Gave them a try and I got it delivered quicker than I would with harveynorman or other shops also about €30 cheaper. I can't recommend these guys enough!
Top seller
Fast and hassle free transaction. Product 100% as described on the website. Fast delivery. I highly recommend Electrocity.ie to everybody.
Simple buying process, excellent customer service.
I was very impressed by the service I received from ElectroCity. My order was duplicated in error (due to technical problems with PayPal) and everything was swiftly & professionally handled by the courteous lady in the customer service department of ElectroCity. The HP printer I bought was reasonably priced, and it arrived by courier within the expected time frame. I will definitely buy more electrical products from ElectroCity in the future, and I would have no hesitation recommending ElectroCity to anyone.
Waiting for order
Waiting for order, ordered last Saturday, got email telling me its on the way, only to find out that it will be send this evening to warehouse in Cork, then I have to ring Tuesday to find out when it's coming. We ordered a undercounter freezer, desperately needed. First why tell me its on his way when itsnot ?
Secondly why no track and trace instead of ringing them ? First time using this company because others didn't have what we wanted.
Good price and extremely quick delivery! Thanks a mil
Fantastic and extremely quick delivery, thanks a mil
Annne and will in carlow store are so…
Annne and will in carlow store are so kind and very very helpful always, as all the staff are also, so thank you all very much indeed
The website was easy to use
The website was easy to use, price for the product I wanted was better than anywhere else and ordering for in store pick was great. The only let down was when I went to pick up the order, the assistant that served me had very little interest in customer service, she left me standing while she was on the computer, then couldn’t find my order, then asked someone else to go and get the order.
Great customer care
Great customer care, plenty of information about the product and speedy service.
Very happy with everything
Very happy with everything, highly recommend, thanks again
I ordered on a Wed evening & when I got…
I ordered on a Wed evening & when I got home the next night(Thurs) it was there. It was easy to order & so quick to get it. I have already recommended the product and Electrocity to a number of people
Highly recommended, excellent service!
Only place I could find the item I was looking for and customer service was excellent, could not recommend highly enough.
As always great choice and great service
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








