Great products and competitive prices! I was fortunate that I was able to purchase large goods, i.e. solar panels and then collect locally to me in Doncaster. Warehouse staff were fantastic, friend... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The Visonic PowerMaster-10 G2 alarm kit was exactly advertised with alarm panel, external wireless alarm box with strobe and sounder, 2 wireless key fobs, a door sensor and three PIR sensors. The... Se mere
Poor company to deal with this is why you don’t buy online if there’s a problem they done deal with it fob you off and asking to email with no reply Don’t do fined an alternative supplier They sho... Se mere
Bought the Delonghi PinguinoEX100 Air conditioner, a lot cheaper than the big electrical shop and sent next day delivery. Customer service was outstanding, even with me keep asking, when will it c... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.
Kontaktoplysninger
Friars Gate, DN4 5NU, Sheffield, Storbritannien
- 01146980583
- hello@electricalsonline.co.uk
- electricalsonline.co.uk
4,4
Fremragende
945 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 38 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
First time customer disappointment
First time customer, item I wanted was listed as in stock and available for next day delivery. Received an email late on the day of delivery saying it's not in stock, there's none coming or on order and they 'aren't able' to order anymore - not believable. Ended up getting a refund, what a waste of time. You should never list products you don't have in stock or at least on its way from a supplier. Website was either very of date, which is unforgivable, or they deliberately list these things to try and get you to change your order order to an overpriced alternative while they have your money, or just to generate more traffic, both of which are despicable. Safe to say I won't be using them again.
3. november 2025
Uopfordret anmeldelse
Not the best transaction experience.
Not the best transaction experience.
Order 2 led security lights which were in stock according to the website. Paid £9.95 for 2 to3 day delivery. Received an email from them saying the order was being shipped with tracking details etc.
After 5 days didn’t receive any order, so had to send a n email asking for an answer as to where my order was. Received an email saying had been a problem with warehouse and I should received order on Monday (after the weekend). Yes it turned up on Monday but there was only 1 security light in the box and the delivery note had been changed to show this. Sent another email explaining the problem but got NO REPLY BACK. Checked back on their website and funnily enough I couldn’t find any trace of the security light i had ordered???? Well the next day a parcel turned up from them with another security light inside but it was different to what I ordered luckily it didn’t matter this time as 1 of the lights I ordered was replacing an existing broken one and the other was going in a different place so it was ok that they were different.
To be fair everything worked out in the end, all be it taking nearly 2 weeks to resolve, but a little sceptical if I will use them again.
10. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Electricals Online
Hello,
Thank you for your review. I'm sorry to hear about the issue with your delivery.
I did not deal with the situation myself, so I at present I do not know why there was a delay or why the incorrect item was sent, but I will look into this now. As for the missed email, it seems that my colleague who was dealing with your query did in fact miss your follow up email, I understand this is very frustrating and I sincerely apologise on their behalf.
If I can help you in any way at all to rectify this situation, please let me know and send an email to hello@ and put it for the attention of Sam. I hope this helps, and once again I apologise for the poor service.
Best regards,
Sam - Team EO
Fast and efficient
Fast delivery and kept informed by email. Competitively priced. Good, quick service.
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Electricals Online
Thank you for the kind review, we're happy to hear that we provided a good service and we hope to hear from you again soon.
Great products and prices and super…
Great products and prices and super quick delivery, very happy : )
25. september 2025
Besvarelse fra Electricals Online
Many thanks for the review :)
Exactly what I wanted
Exactly what I wanted. Functional double pole switch in a watertight casing. When installed it will control the power to the calorifier on my boat.
9. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Electricals Online
Great to hear. Thank you for the positive review, I hope the item works well for you!
Besvarelse fra Electricals Online
Thanks for the feedback, Neil. We hope to hear from you again in future and appreciate the review.
2 weeks later I am yet to receive my…
2 weeks later I am yet to receive my purchase.
7. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Electricals Online
Hello,
I'm sorry to hear that you have not received your items. I can't see that we have received any emails from you asking for an update, so unfortunately I cannot see what order this is referring to.
If you require an update on your order, please contact hello@electricalsonline.co.uk with your order number, we will be more than happy to help.
Many thanks,
Sam.
Could not ask for better service
Could not ask for better service, ordered on-line , paid for two days courier, arrived on time ,fits ok and works, Great service
1. september 2025
Uopfordret anmeldelse
Besvarelse fra Electricals Online
We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!
Easy to order
Easy to order, great quality product and fast delivery
23. september 2025
Uopfordret anmeldelse
Besvarelse fra Electricals Online
We're glad you had a good experience with us, thank you for the kind review.
Fantastic service!
Fantastic service!
Easy to order, great price and fast delivery. Will be recommending to others and using in the future.
24. september 2025
Besvarelse fra Electricals Online
Many thanks for the review and recommendation, we appreciate your support and are happy that you had a good experience with us!
Brilliant
Brilliant, fast free postage, quality goods at great prices, cannot fault, thank you
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Electricals Online
We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!
Besvarelse fra Electricals Online
Thanks for the review!
Good products at affordable prices with…
Good products at affordable prices with quick delivery.
25. september 2025
Besvarelse fra Electricals Online
Thanks for the feedback, Anthony. We hope to hear from you again in future and appreciate the review.
These radiator castors are great.
Very simple to order and pay. Delivered quickly and well packaged.
Simple to fit the items. Great service and highly recommended.
24. september 2025
Besvarelse fra Electricals Online
We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!
Good service good product
24. september 2025
Besvarelse fra Electricals Online
Many thanks for the kind review.
Besvarelse fra Electricals Online
Thanks for the feedback, Ian. We hope to hear from you again in future and appreciate the review.
You sold me a defective item
You sold me a defective item. The s.p.d was defective, obviously it was a used item and has been repackaged and resold!
24. september 2025
Besvarelse fra Electricals Online
Hello,
Thank you for your review.
I'm sorry to hear that you have a faulty item. I can confirm that we do not send used items, we only send new items to our customers. Unfortunately there is always a small chance that any item we send could go faulty when installed, it is sadly the nature of electrical products.
If you have proof that we may have mistakenly sent a returned item, please email any images that you have may have and we will investigate this further.
As discussed in my email, my colleague will be sending a returns label to you so that you can get this item back to us for a full refund. I hope this helps to resolve the issue.
Apologies for any inconvenience caused.
Fast delivery
Fast delivery, great communication and superb shower extractor fan does the job great, no more steamy bathroom would definitely recomend
10. september 2025
Uopfordret anmeldelse
Besvarelse fra Electricals Online
Many thanks for the kind review, I'm glad to hear that your fan has done a good job!
Easy to navigate the site and place the…
Easy to navigate the site and place the order. Delivery was reasonable and well packaged.
4. september 2025
Uopfordret anmeldelse
Besvarelse fra Electricals Online
Many thanks for the positive review! We hope to see you again soon.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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