Washing machine lasted just over a year and Electra wanted £139 callout plus parts. Absolute cheap rubbish. AI driven customer service as well....its all just terrible.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Faulty Electra washing machine just under 4 yrs old. Call-out + parts charge would be more than original cost of machine! Company does not offer qualified technical telephone support upon request whic... Se mere
Bought two ceramic hobs for two holiday lets. Both sets of connections fell apart during installation. The quality of the metal and surrounding plastic is so thin that these hobs should be considered... Se mere
If I could give this duplicitous company less than one star I would!!!!!! A faulty washing machine, rang twice, the line cuts off after the recorded message and they NEVER ring back!!!!! Emailed F... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We help you minimise risk, improve worker safety and achieve regulatory compliance.
Kontaktoplysninger
Storbritannien
- electragroup.co.uk
1,3
Dårlig
66 anmeldelser
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First time of using my cooker the nob…
First time of using my cooker the nob fell off couldn't use my oven since I've had it set an engineer out with no part to fix it either refused me a refund on a product I've not been able to use in 3months thankfully I got it through ao, who are now replacing it with a different make completely no again will I purchase a electra product ever....
1. april 2022
Uopfordret anmeldelse
Disgusting
Disgusting , I’ve been washing up for 7 weeks two engineers visits on my 6 month old dishwasher , today they are suppose to fit new part and I get this . Would they like to wash up so long and previously when your family had covid ?
One of your parts is damaged and the other is missing
17. marts 2022
Uopfordret anmeldelse
Brilliant Company and Friendly Service
Brilliant company and friendly service. I would highly recommend them and they will be my first choice for any future electrical jobs that I have. Honestly the best PAT testing service I've ever come across.
30. april 2021
Uopfordret anmeldelse
professional and well organised providing a high level of service
We have used this company every year for around ten years now, and we really wouldn't use anybody else. They are professional, well organised and always provide a high level of service. We are a care home for people living with dementia and the engineer not only took on our high level of safety measures but was always polite and courteous to all those living here. Thank you!
8. februar 2021
Uopfordret anmeldelse
Brilliant every year!
We have used Electra Group for many years now and we will continue to do so in the future. They are always extremely professional, accomodating and polite. Ashley managed to test the appliances quickly and nothing was too much trouble. Thank you Electra Group!
11. januar 2021
Uopfordret anmeldelse
These will be my first choice from now on.
Highly recommended, they changed their schedule to accommodate my times and turned up on time. Really professional and polite.
15. december 2020
Uopfordret anmeldelse
Besvarelse fra Electra Group Limited
Many thanks for our service feedback, Karen. Happy Christmas!
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