Even one star is too many. I received the wrong software and attempted to reach their customer service. My email bounced back and when I called the phone number a recording came on saying the number w... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Product Key didn't work and multiple attempts by email to rectify the problem and have yet to here back from anyone at EKSoftware. Very disappointed with their Customer Service.
Second EK tech help for installation. Eric was very careful to listen to my problem and helped me work around the link for screen share which did NOT appear on MacBook Pro screen as expected. The fi... Se mere
The customer service was excellent; they let me know of the delay and when it was available it was an easy download. The install was easy and very streamlined and now I have a full working office suit... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Denzil was patient and polite
Denzil was patient and polit. She helped me find the information to get my software working
Emre's technical customer support
Emre was very patient & persevered attempting to resolve our downloading issue with software. Unfortunately, we still our having issues with the download but he has encouraged us to followup with him.
Recommendation to his employer would be to offer him a promotion, salary increase &/or bonus.
Quick response to my request to cancel…
Quick response to my request to cancel my order. I bought a license but then saw I already had one. Within seconds of contacting the support person (Daniel) responded and cancelled my order. Even before he could reply I had the cancellation confirmation in my in-box. This is a super-trustworthy site. I will definitely use them for any software licenses needed in future.
Emre was Great!
Emre was very helpful when I could not download the new Microsoft Office package I purchased. He gave me step by step instructions and patiently waited as I did each step. Thank you for your professionalism and assistance!
Very patiently worked with me to get…
Very patiently worked with me to get the Microsoft products I purchased recognized by Microsoft.
OH MY GOSH!
OH MY GOSH!! Denzil was so helpful. I was having a big issue after I downloading Microsoft Office and she remoted into my computer and fixed all my problem.
THANK YOU SO MUCH DENZIL!!
Paul is a true reflection of…
Paul is a true reflection of professionalism a man with good manners and great ability. We need more of people as IT brand ambassadors. Two others came on my service call and they just dropped my call. Paul from the get go he knew my issues and resolved it. Give him a raise. We need more of Paul. Be like Paul. VK
Great Technical Support
The problem took more time than expected to be solved. Emre was very knowledgeable and patient and solved the issue. Great technical support.
Denzel was very professional patience…
Denzel was very professional patience and so kind however she resolve our issue in no time we are very satisfied with her work.
Emere is awesome
Emere is awesome! I am totally frustrated with Microsoft trying to get support but like their products. I decided to give Eksoftware a try because they had a phone number. Emere answered right away, no voicemail! He walked me through my purchase of Word, turns out I already had the program... Duh on another computer. He got me a refund helped me get the original installed. I am very happy. Great prices too.
Happy to recommend
Robert Dickinson
purchased the one time
purchased the one time, no annual fee, software for one device of Microsoft word 21. Download was fine, had a bit of a problem installing on my new PC, but after a few chats, got everything working fine.
I was really panicking
I was really panicking, I had tried so many thing, and couldn't think of anything else, Denzil, calmed me down and was so polite, I'm not the easiest person to work with when I get this way, but she was amazing, my program is installed and working and I'm very happy. God Bless you Denzil!
I had a very tricky problem
I had a very tricky problem. Software purchased for a computer someone had bought years ago by someone else with different account log-ins. It was a bit of a mess, but our tech assistant at Eksoftware, Denzil, sorted it out for us! He was great. We would use their tech support feature again in a heartbeat.
Denzil was amazing
Denzil was amazing. She took over my computer and was able to solve the issue I was having. Very polite and professional.
Easy to download and friendly emails…
Easy to download and friendly emails plus upgrading to Microsoft Office 21 for no extra. Awesome company.
Needed help uploading and I was walked…
Needed help uploading and I was walked through the entire process!
Prompt and user friendly assistance to…
Prompt and user friendly assistance to restore Microsoft office products on MAC.
Received the best service and help…
Received the best service and help downloading onto my Old Mac ( 2012). Quick and knowledeable.
The person Mr Eric
The person Mr. Eric went through all information very thoroughly. Which was a good experience.Thanks for your service. There was one confusion and he resolved it after an explanation.
Good consumer service
Good consumer service. Made it easy for a 72 year old to install this software.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








