EkosportAnmeldelser 

Perfect items as described, and very faste shipping!

I still haven't received my package, it's been 17 days.

I ordered 3 pairs of shoes - none fit properly. I therefore returned all three pair. Appearently only 2 arrived at the return center. After contating them, they said the weight at Chronopost (France), was 3.5kg, but DPD (Austria, where the package was originally returned) it weighted 4.8kg. That was it. I only got the money back for 2 pairs, I lost 140€ in this process. I had to write so many mails, and still no result. Never again.

Very professional and quick Service. Will definitely buy something again in near timeframe

Everything was very smooth. Fast delivery. Snowboard is great.

Ekosport is a company you can trust.
Sells high-quality original brands' items.
Trackable order all the way.
Prompt delivery.

I always like the most valuable prices.
Good service.

Very good. All delivered in short period of time.

Quick delivery, as described, size fits according to table provided.

Ekosport after service is terrible. I cancelled the order, dis not get mail it is canceled, saw it on profile. 6 days passed, still no refund. Contacted seller 3 times, no responce.

Awefull company. Never again

I ordered skiis for 850 euros on 4.12. Today is 9.12. and order is still in "validated" state, they did not even put it in preparation, and about shippping I dont want even to think what will be, and they charged me f****** 33 euros for shipping!

I will probably miss ski weekend to try new skiis. Terrible! I hope I will get skiis and hopefully not damaged. But never again!

No matter how good price is, buy somewhere else! Trust me.

Good prices however their customer service is awful. Awaiting a refund for over a month after returning an item. They seem to want to keep hold of your money with no valid reason to

Mijn zoon heeft een paar skischoenen gekocht bij Ekosport. Deze zijn aangekomen en blijken gebruikt te zijn. Dit is heel duidelijk te zien aan de hele schoen. Ik heb vandaag gebeld met de klantenservice. Deze schoenen zijn niet meer in voorraad en de medewerkster vroeg of ik korting zou willen hebben en dan de schoen behouden. Aangezien mijn zoon over 3 dagen op vakantie gaat en andere skischoenen kopen lastig wordt qua tijd, heb ik deze optie opengehouden. Ik heb foto's van de schoenen gestuurd via de mail. Na enkele uren heb ik een antwoord ontvangen. Mijn zoon kon op schoenen die al gebruikt waren, € 225 kosten, maar liefst een bedrag van € 11.25 korting krijgen. Schandalig gewoon. Wat een slechte service. Ik vind deze site beslist geen aanrader. Vreemd vind ik ook dat ik reviews lees waarbij staat....ondanks de slechte reviews heb ik goede ervaringen. Waar staan die slechte reviews dan ? Ik zie ze niet.

They call returning "easy" but it is not easy at all. You can only get a reimbursement and they will deduct the costs of returning the product. After you click on "next step", it is immediately returned, there is no button to confirm it beforehand.

I DO NOT RECOMMEND, I bought an order for 900 usd, the carrier damaged the shipping box, as a result of which I received an incomplete order. I received only one product worth 100 usd, the sender refuses to resolve the dispute, giving the reason that I should not accept the package. absurd, I have to look for my money through the european dispute commission.

Ordered skis and bindings to PT. Came within 3 days by DHL with regular text upfdates. Was by far the cheapest on offer and worked well

Ordered touring skis with bindings (+mounting) and skins for skis. Ordered everything from slovenia on black friday and everything arrived on next thursday (6 days). I even ordered wrong width of skins so they changed the width on their own and cut them to match my skis. I never write reviews but considering everything was fast and fine and all the negativity ekosport gets, decided to share my experience. But i didnt have to deal with customer support, so i dont know how that would go... Anyway, everything as ordered and promised

Comprei uns Hoka Speedgoat 5, tamanho 43 1/3, e com a entrega da encomenda correu tudo normal (encomenda n.º PT00000184). Apesar de o número e outras características do produto serem exatamente iguais a outros que já tinha, na parte superior do pé os ténis são muito mais apertados, o que é estranho. Pretendia trocar por outros, mas essa possibilidade não existe, apenas há opção de devolução com custo de 9€ pela transportadora ou à nossa responsabilidade via correio. No site não existem contactos de telefone ou email para que possamos interagir com a loja e tentar esclarecer os problemas. Como serviço pós-venda apenas existe a possibilidade de envio de mensagens através do site, sendo que ao enviarmos mensagem, no final informa que foi enviada, mas não recebemos qualquer comprovativo do seu envio, nem na conta, nem no email.
Procedi ao pedido de devolução, no site, de acordo com os passos indicados, no dia 05/11/2023, e no final fiquei de receber uma etiqueta de devolução para colocar na encomenda para que a pudesse entregar na DPD. Essa etiqueta até hoje (dia 24/11/2023) nunca chegou. Tentei efetuar novamente, mas como já havia efetuado não há possibilidade de o repetir. Ao fim de dois dias, julgo, surge a indicação no pedido de devolução de "cancelado", sem que tenha recebido qualquer informação. Desde aí não é possível alterar o pedido de devolução sem nunca ter recebido a referida etiqueta para que possa devolver. Enviei mensagens através da tal caixa de mensagens disponível no site e às primeira três não obtive resposta. Enviei mensagens pelo facebook da empresa e pelo endereço de email (info@ekosport. pt) que encontrei no facebook, e só ai me responderam. Dizem que se trata de um problema informático que estão a resolver. Já insisti mais três vezes e voltam a referir que se trata desse problema em resolução e até hoje nada feito. Péssimo serviço pós venda, não recomendo. Não dão a possibilidade de tentar esclarecer um problema e claramente não têm intenção de os resolver. Não recomendo.

Ordered (PT00000344) from Ekosport on 06.11.2023. The order status become "Completed" and i didn´t get anything.