A bit later than scheduled but that suited us well. A knowledgeable and helpful conversation, empty and left v tidy
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fabulous Service, made the call, the engineer was on site in two hours. Diagnosed the problem and went and got the parts there and then. Returned and fixed the problem, all working again in a matte... Se mere
Virksomheden har svaret
Called in at last minute due to an unexpected house exchange. Ekoflow did everything to find a slot that worked with our programme. Can't fault them.
Virksomheden har svaret
Telephoned Ekoflow mid morning Very helpful Tanker arrived 4pm same day! Driver extremely helpful & tanks emptied as required. Not overpriced. Definitely recommend.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Ekoflow LTD we offer full wastewater treatment from installation, servicing and repairs of sewage treatment plants using genuine parts and spares for leading brands such as Klargester, Tricel, Titan, WPL and Balmoral. Based in Gloucestershire and operating throughout the south-west and surrounding areas, we are able to look after our client's entire range of sewage treatment plants, septic tanks, pumping stations, rainwater harvesters and associated equipment. We offer fault-finding, maintenance, breakdown and repairs of all waste water and clean water systems. The treatment plant and pump station services we offer at Ekoflow are tailor-made to suit your individual requirements. We can also advise on suitable septic tanks and sewage treatment plants for your property. Rest assured that your water treatment is in safe hands. Contact our team for expert advice and recommendations on 01452 247480 or info@ekoflow.co.uk.
Our Affordable Service Packages
From only £15 a month!
Sign up to one of our service packages, to spread the cost of your service and guarantee to lock in this years service rate for 2 years! With 3 levels of packages, each with different levels of cover, something to suit all!* If this is of interest to you, get in touch with our office team today on 01452 247480 or reach out to info@ekoflow.co.uk. *terms and conditions apply.
Kontaktoplysninger
Unit 13 Springfield Business Centre, GL10 3SX, Stonehouse, Storbritannien
- 01452 247480
- info@ekoflow.co.uk
- ekoflow.co.uk
4,9
Fremragende
655 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Arrived on time completed the job and…
Arrived on time completed the job and left the service engineer was friendly and respectful and I have no hesitation in recommending Ekoflow.
4. august 2025
Besvarelse fra Ekoflow Ltd
Hi Malcolm,
Thank you for taking the time to leave us a positive review!
We are glad to hear our engineer was friendly and respectful. This feedback will be passed on to him!
We look forward to working with you for the future maintenance of your system!
We really appreciate your recommendation, thank you.
A near scandalous expense to do 2 quick…
A near scandalous expense to do 2 quick checks that were next to each other.
1. august 2025
Besvarelse fra Ekoflow Ltd
Hi Rupert, thank you for taking the time to leave a review.
This feedback has been passed on. Should we make any amendments to our pricing, we will be in touch.
All the best.
Excellent service
1. august 2025
Besvarelse fra Ekoflow Ltd
Thank you Caroline! We really appreciate you taking the time to leave a positive review.
Friendly and professional
3 years ago Ekoflow replaced a pump for me. Wonderful service. Since then, regular servicing and advice. Friendly and professional.
28. juli 2025
Uopfordret anmeldelse
Besvarelse fra Ekoflow Ltd
Thank you for taking the time to leave a positive review!
We are glad to hear that our engineers have continuously provided a friendly and professional service.
We look forward to working with you for future servicing of the system.
Quick and easy service.
Thankyou Ekoflow LTD for your very quick response, Problem sorted and fixed on same day. we will be definitely passing your number on to friends and neighbours..superb company.
31. juli 2025
Uopfordret anmeldelse
Besvarelse fra Ekoflow Ltd
Thanks Susan!
We are delighted to hear that the issue was resolved quickly and efficiently.
Thank you for your recommendation, it is very much appreciated!
Ekoflow replaced our ancient septic…
Ekoflow replaced our ancient septic tank with a sewage treatment plant three years ago - the installation was handled very efficiently and it has worked perfectly. Just had the third annual service and as always the engineer was very friendly and efficient. An excellent company to deal with.
17. juli 2025
Uopfordret anmeldelse
Besvarelse fra Ekoflow Ltd
Hi Jacqui, we really appreciate you taking the time to leave a positive review!
We're pleased that the installation went smoothly and that our engineers continue to provide a friendly and efficient service each year.
We look forward to working with you for the future maintenance of your system!
Very good service always punctual and…
Very good service always punctual and engineers with good working knowledge.
15. juli 2025
Uopfordret anmeldelse
Besvarelse fra Ekoflow Ltd
Thank you for taking the time to leave us a positive review!
We are delighted that our engineers' were punctual and knowledgeable.
We look forward to servicing your system in the future.
Besvarelse fra Ekoflow Ltd
Hello Mike, thank you for taking the time to leave us a positive review.
We really appreciate it and are so pleased that you were happy with your service and that our team was responsive!
Punctual service and good follow up…
Punctual service and good follow up with photos of finished job.
16. juli 2025
Besvarelse fra Ekoflow Ltd
Hello! Thank you for taking the time to leave a positive review. We are glad your service was punctual and report was detailed! We look forward to working with you for future maintenance of your system.
Excellent Customer Service
Excellent Customer Service
Quick professional service with detailed report post emptying of septic tank. Customer service throughout was excellent. Would highly recommend!
10. juli 2025
Besvarelse fra Ekoflow Ltd
Hey Nicola, thank you so much for the kind words!
We're really pleased to hear you were happy with the service and the detailed report. It’s great to know our team made a positive impression – we truly appreciate the recommendation!
Everyone very pleasant and helpful
10. juli 2025
Besvarelse fra Ekoflow Ltd
Hello, John and Christine,
Thank you for taking the time to leave a positive review!
We are delighted to hear that you had a pleasant experience and we look forward to working with you for future maintenance of your system.
Excellent service
8. juli 2025
Besvarelse fra Ekoflow Ltd
Hi Simon, thank you for taking the time to leave a positive review. We really appreciate it!
Good on emptying, service charge a bit much for no service
We had our Klargester emptied last week and had booked in for a service while the technician was out. The emptying went fine but the technician could not perform the service as he could not see the soakaways (saying he would need to return with an excavator to find them, obviously costing a lot more). We happily paid for the emptying but when I called to query the full charge for a service that could not be performed, I was told that was the more cost effective option compared to a call out charge.
It does feel a bit much to be charged £210 for someone to open a manhole cover and have a glance inside before saying nothing can be done, so my advice would be to use Ekoflow for emptying and ask the technician on the day whether a service is possible before requesting that to be done separately.
EDIT: Following from Ekoflow, I can confirm they sent a revised invoice for half the price. I appreciate the gesture but I had already paid the invoice as per the advice from the customer service agent I spoke to on the phone.
25. juni 2025
Uopfordret anmeldelse
Besvarelse fra Ekoflow Ltd
Hi Jonathan, thank you for taking the time to share your feedback.
We're glad to hear the emptying of your Klargester went smoothly, but we're sorry to learn that your experience with the service visit didn’t meet your expectations.
We completely understand your concerns regarding the service charge, especially when the engineer was unable to complete the full service; as such, I can confirm that the servicing cost was reduced by 50% and re-sent over by our accounts department.
Should you wish to discuss the matter further, please feel free to contact our office on - info@Ekoflow.co.uk.
Reliable service
As always, smooth booking & clear feedback after visit. Would recommend.
4. juli 2025
Besvarelse fra Ekoflow Ltd
Hi Stephanie, thank you for your kind words and continued trust in our service. We're glad to hear the booking process was smooth and that our team provided clear feedback during the visit.
Excellent customer service
Excellent customer service. When we explained we needed things done as soon as possible, they were great! The jobs were carried out professionally, the guys were friendly, nothing was to much trouble and the cost was reasonable. We are very happy customers.
4. juli 2025
Besvarelse fra Ekoflow Ltd
Hi Jane, thank you so much for your wonderful feedback. We're pleased to hear that you were happy with the service provided and will ensure your kind words are passed on to all members of the team. Please don't hesitate to reach out, should you require us again. All the best.
Professional team from top to bottom
Professional team from top to bottom. Thank you so much.
2. juli 2025
Uopfordret anmeldelse
Besvarelse fra Ekoflow Ltd
Hi Betsy, thank you so much for your kind words. It really is appreciated!
Besvarelse fra Ekoflow Ltd
Thank you for your positive review Susan!
Besvarelse fra Ekoflow Ltd
Thank you for taking the time to leave us a positive review Mother Maria!
It was a very complicated work package…
It was a very complicated work package and some of the new sewage pump was not compatible with the old set up. They have a young team who are so positive and ‘think outside of the box’ .
I have already recommended the team to someone else in our beautiful village of Dyrham.
Ekoflow will do well. Thanks so much
13. juni 2025
Uopfordret anmeldelse
Besvarelse fra Ekoflow Ltd
Hi Roy,
Thank you so much for taking the time to leave us a positive review!
We're pleased that our engineers were able to use their years of experience to resolve your ongoing issues and will ensure we pass on your praise.
We'll look forward to completing annual service next year.
All the best.
Besvarelse fra Ekoflow Ltd
Hi Dean, thank you for your kind words. We will ensure these are passed on to Martin!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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