£29 return fee and then an extra £9 for…
£29 return fee and then an extra £9 for ‘insurance’ deducted from my refund and only a 4 day window in which to return the dress via UPS. I won’t be buying from them again. Outrageously expensive return fees.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
£29 return fee and then an extra £9 for ‘insurance’ deducted from my refund and only a 4 day window in which to return the dress via UPS. I won’t be buying from them again. Outrageously expensive return fees.
Charged €35 euros for returning it!! Dress was ok but not worth the price in any way. Pattern not matched at sides and not enough material to drape properly at the back. I’m a uk 12. Very disappointed as had looked at this dress for a long time.
I received a dress; it was truly beautiful. I contacted them via several of their different communication channels. I had received a beautiful dress, but I noticed that the neckline wasn't symmetrical—it didn't hang evenly on both sides. I wrote to them about this issue, but got no reply. I ordered the same dress again to see if I’d just been unlucky, but it had the same flaw with the front neckline. I tried to get in touch with them, but received no response. Beautiful dresses, but the customer service is non-existent—unfortunately.
The dress was okay. Not the fabric I expected and way too thick for summer or even spring days.
So I decided to return it.
They charged me a 14€ fee for returning the item. This is ridiculous and completely customer unfriendly.
Would never purchase anything from this company again.
Placed an order on their website - NEVER received any information, confirmation, order number, or receipt.
I tried contacting them via the form on their website, via Instagram, opened a dispute via PayPal, NOTHING. Not even a reply.
This feels like a huge FRAUD.
Got a nice dress with no problems. The size as mentioned. Good quality of fabric and print.
I recommend it.
Keeps payment. Denying it has been received, in spite of having receipts send to them. Simply fraudulent and lack of business moral
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.