A very prolonged installation. A very rushed description by the installers after admitting a mistake. The installation took from 8 am to 6.30pm. This involved one having to leave the premises to... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The installation team and initial staff were helpful and professional, and the setup went smoothly at first. However, several problems have emerged: - The battery has shut off unexpectedly twic... Se mere
Took my deposit, stuffed around with the installation specifics - no response after umpteen calls. Now I have to lodge an action to have my deposit returned. Allegedly an AGL partner. Zero stars.
Communication with eHomes was excellent. Adrian Ruiz was helpful, effective and very timely in his responses. The information he gave was very useful and clear. The installers, Kane and Finn, were p... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
eHomes Australia Solar & Batteries helps households across the country save money and take control of their energy use. We provide and install solar panels, solar batteries, and heat pumps, tailoring solutions to each home so you get the best value from your system. Our team handles everything from design to installation, with accredited installers and products approved under government rebate programs like the Small-scale Renewable Energy Scheme and the Cheaper Home Batteries Program. That means you can access generous incentives to make switching to clean energy more affordable. We focus on delivering reliable systems, competitive pricing, and friendly service. Whether you want to cut your power bills, gain energy independence, or reduce your carbon footprint, eHomes is here to make the process simple and stress-free.
Kontaktoplysninger
Australien
- 1300008088
- hello@ehomes.au
- ehomes.au
2,6
Under middel
23 anmeldelser
Har besvaret 60 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I gave them $1,845 for a $10,000…
I gave them $1,845 for a $10,000 batteries the finance company rejected me. I asked for my money back, they drop the price down to $7,500. With a promise that this is a good deal, couple days later I found a a lot better deals i sent the quote, they said they can't match it. I asked for refund them they said I can not get my money back. Because the blank box is signed means I must go ahead with them or lose my money.
7. august 2025
Uopfordret anmeldelse
Besvarelse fra eHomes Australia Solar & Batteries
Israel, we’re going to keep this simple and factual for anyone reading.
You were quoted accurately the first time. When you came back with another offer you claimed to have found, we lowered our price and matched it to earn your business — respectfully and in good faith.
After that, you returned again with a second “better deal” from a provider that, based on our checks, was not a reputable or comparable installer. At that point, we declined to reduce the price further. By then, we had already allocated stock, booked logistics, and completed the internal work required to prepare your installation.
Your deposit was used to secure those resources. That’s why it is non-refundable. This is clearly stated in the agreement you signed.
Throughout the entire process, our team treated you professionally and respectfully. The issue here isn’t the quote — it’s the repeated attempts to renegotiate after commitments were made. We stand by the way we handled this and the standards we operate under.
Consultants gave expert advice tailored to my usage
From start to finish, eHomes Australia were nothing short of outstanding. They took the time to go through all of my bills and usage in detail, making sure I had the right battery size to suit my needs rather than just pushing a product. The installation team was professional, friendly, and clearly knew their stuff. My solar panels and battery were installed in a single day with no hassle, and the workmanship was excellent.
Communication was clear and consistent throughout the whole process, and I always felt like I knew exactly what was happening next. It is rare to find a company that combines expert knowledge, high quality products, and genuine customer care. eHomes delivered on all three.
Highly recommend them to anyone looking to take control of their power bills and invest in a reliable solar and battery solution.
12. september 2025
Uopfordret anmeldelse
Very satisfies with service and…
Very satisfied with service and products so far would deffeintly recommend e homes to others looking to get batteries for their solar system service was freindy and very promt was up and running in about 3weeks very satisfied will use them again in future if needed
2. august 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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