I ordered my glasses on 4/1 and received them on 4/18. Between the negative reviews on Trustpilot and the tracking website they use called 17track with all its popups I was sure I had gotten scammed.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I recently got two frames from EFE glasses! The website is easy to use, especially to upload your prescription. They came fast, and I’m in love with both pairs I got! The sizing is accurate and I’m lo... Se mere
This was a collaboration so I was sent glasses. The person I was messaging was very sweet, I asked for sunglasses and they said it wasn’t part of the collab options so they could send me blue light gl... Se mere
Virksomheden har svaret
I have ordered three different pairs of sunglasses from EFE and they are always fashionable. I get a lot of compliments on them when I wear them. I would recommend them to anyone who needs a great pai... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
EFE strives to provide the most affordable glasses & the best quality lenses along with professional customer service, providing the best value prescription glasses, sunglasses and reading glasses. With sophisticated manufacturing processes, our custom-made products can give you different lifestyles and lighten everyday life. EFE has its own assembly line to use state-of-the-art optical materials and the most up-to-date manufacturing processes. Our glasses are custom-made and come directly to your hand from our factory. We can overcome many capital constraints that a typical retail establishment cannot save, there are no indirect costs of middlemen or retailers, so shopping on our site is much cheaper than on typical retail stores.
Kontaktoplysninger
500 Livonia Ave, Brooklyn, 11207, NY, USA
- cs@efeglasses.com
- efeglasses.com
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Obsessed with these frames
Obsessed with these frames! The quality is amazing and the shipping was so quick. They fit perfectly and add such a polished look to any outfit. Highly recommend! ✨
Happy customer, legit company, took 18 days to arrive.
I ordered my glasses on 4/1 and received them on 4/18. Between the negative reviews on Trustpilot and the tracking website they use called 17track with all its popups I was sure I had gotten scammed. I emailed them and they said it was on the way so I waited a few more days and to my surprise they arrived via a carrier called SwiftX and they actually look really nice and fit well. So, they are a legit company, just give them time to arrive. I am happy with my purchase.
Perfect glasses
I recently got two frames from EFE glasses! The website is easy to use, especially to upload your prescription. They came fast, and I’m in love with both pairs I got! The sizing is accurate and I’m looking forward to ordering again! I’ve been wearing them everyday since I got them and they are my new favourite glasses. So many great selections on their website for an amazing price!
Great Products
I have ordered three different pairs of sunglasses from EFE and they are always fashionable. I get a lot of compliments on them when I wear them. I would recommend them to anyone who needs a great pair of prescription glasses:)
I love EFE glasses
I love EFE glasses! The styles and comfortably are unmatched! I get compliments everytime I wear them. EFE is my go-to place now for glasses and I recommend them to all my friends!
This was a collaboration….
This was a collaboration so I was sent glasses. The person I was messaging was very sweet, I asked for sunglasses and they said it wasn’t part of the collab options so they could send me blue light glasses. I was pleasantly surprised when I got my package and received 2 blue light glasses and 1 pair of sunglasses 🕶️. It could have been an accident but I am happy with the service. The shipping did take quite a while with a weird shipping tracking process but overall they came in nicely with individual cases for all! Thanks EFE! Keep in mind this review was a collaboration for tiktok so I’m not sure how buyer experience is:))

Besvarelse fra EFE Glasses
I love how many styles they have
I love how many styles they have, the quality is great for the price and the brand is easy to reach. I would recommend if you are looking for an accessory!!
Very kind customer service & cute glasses
Very kind customer service and very cute glasses! i love them!!! :)
My husband placed an order from this…
My husband placed an order from this company and has yet to receive the glasses. He placed the order on 12/17/2025. Today is 4/3/2026 and still nothing. His order#251209015533 this company is a total scam now we are out $45. Stay away!!!!!

Besvarelse fra EFE Glasses
Customer Service tries to gaslight you on bad orders.
I ordered a pair of classes with them, used PayPal and it filled in all my contact info. No contact from the company, PayPal notice for order, and that they were shipped.
Got the glasses which were supposed to be progressive lenses. Well I could see with them. Everything was blurry, so I contact customer service, after not seeing my order on the website. I contact CS with info from PayPal and after 3 days they find my order, they ask for my RX, send a Pic and they say it's correct, offer a 50% discount on new pair.
I said ok cuz PayPal wouldn't do anything. Well I ordered a pair from Goggles4u.com, same Rx and I see fine. I email EFE cs and they ask for the info on the new glasses and I send it from the website and EFE says that the new glasses were progressive lenses and I ordered reading glasses from them.
I am 65 been wearing glasses over 4 decades and I have never worn, ordered or bought reading glasses.
UPDATE!
I saw on their website they offer 30 return policy and money back guarantee, when zi asked them they replied that I could return the glasses but there's a 30% fee for lenses, and they don't refund shipping costs. The email included the address and instructions. It also included the description of the progressive glasses I ordered!
I emailed them again and confronted the bold faced lie that I ordered READERS. I demanded either they remake the glasses I ordered or a full refund.
On March 30 they emailed that they have initiated a FULL REFUND that could take up to 5 business days, this entire issue started on March 7 when I received the glasses.
2nd UPDATE
Here's the return instructions
Total refund amount: $17.49 + $19.99 - $9.90 = **$27.58**
Return Instructions
Please ship the item via USPS.
Share your USPS return tracking number with us once the package is sent.
Send the package to:
Recipient: David Su-H124
Address: 1226 S 2nd St, Camden, NJ 08104
Phone: (215) 833-****
We will process your refund immediately after we receive and confirm the returned package.
Best regards,
KK
They have issued a full refund so I gave them 2 stars, they said to log into my account, kinda difficult to do because when I paid with PayPal I was never prompt to establish an account and after ordering I never got even a thanks for your order from EFE, the only information I got was from PayPal.

Besvarelse fra EFE Glasses
Unbeatable Value and Quality for Canadians
Rating: ⭐⭐⭐⭐⭐
I am absolutely blown away by my experience with EFE. I ordered two pairs of prescription glasses, and the total cost was only $189.53 CAD. In Canada, you would be hard-pressed to find even one pair of basic glasses for that price, let alone two with these high-end features.
My order included:
* One pair with Progressive, Photochromatic (Grey 1.56) lenses.
* One pair of Single Vision classic dark grey (1.56) sunglasses.
Despite a slight delay due to a holiday overseas and a proactive correction of a prescription error by their quality control team, the communication was excellent. I received them three days ago and the "Wow" factor was immediate. The accuracy of the prescription and the frame fit—without an in-person fitting—is incredible.
If you want high-quality eyewear at a fraction of the typical retail cost, I cannot recommend this company enough. A five-star salute to EFE!
First order from EFE
Ordered from EFE for the first time. After two weeks with no update on the process I emailed them. Recieved a reply within a day apologizing as they were delayed due to Chinese New Year celebrations and closures, guess it goes for several weeks. Once they advised it was moving I was able to track the until they actually hit Canada then it went silent. Recieved it within a week of the arrival in Canada and was happy with fit, look and perscription quality. I would recomend EFE and will use them again. Other than minor shipping issues I am pleased.

Besvarelse fra EFE Glasses
I ordered to a pair of glasses and…
I ordered a pair of glasses and sunglasses on the 2nd of March 2026 today is March 24th and tracking where the items are they are still far from my destination. I'm disappointed because they advertised that by ordering from them I would receive the glasses within a few days. Mine are coming from China; somehow I was switched to the China website rather than the Canadian one. I would never choose anything other than Canadian unless there was no option. Make sure when you order that you're not automatically switched to China rather than Canadian if you're Canadian.

Besvarelse fra EFE Glasses
I’m obsessed with these glasses
I’m obsessed with these glasses! They are such good quality, so cute, and so comfy! I’m excited to try out prescription ones!!
Took 33 days to receive my glasses
Took 33 days to receive my glasses, very cheap case nothing like what’s shown in advertisements. Glasses are ok but services was way to slow, will not likely order again.

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I have placed an order and given a…
I have placed an order and given a tracking number 8 days ago.
I have paid for advance delivery 5-7 business days.
The tracking page is standstill. Ready for shipment and nothing has changed .

Besvarelse fra EFE Glasses
Be warned, frames are very small!
Well, they are cheap for a reason! I bought three frames, no lenses. The frames are very small, small enough to be classed as child size when it comes to the width of the frames, and even a slightly bigger than average head will find them far too tight to wear. The frames are also very light and weak; this was no surprise considering the price. There was a delay with shipping; frames only are listed as being shipped within twenty-four hours; however, mine took over five days, and then I was contacted, telling me one pair was out of stock. I then chose to upgrade the shipping to express, which, considering the issues with frame sizes, was a waste of money. I can't fault the service I received via email when discussing the shipping concerns, but that is about the only positive thing I can say.

Besvarelse fra EFE Glasses
I've order three pairs
I've order three pairs. They have created a order number but have not shipped them. I have reached out and they told me it was a Chinese holiday. I sent another email and asked for a refund. No reply or response and not shipped either.

Besvarelse fra EFE Glasses
Great company to deal with
Great company to deal with. Had a problem of my own making ,they sorted it out quickly.
I absolutely loved my experience
I absolutely loved my experience. They were very kind and helped me when i was struggling to choose a pair. Overall the glasses are fantastic and definitely high quality. I would want everyone to have a pair🩷
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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