EDWARD BAYS LIMITED Anmeldelser 57

TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Edward Bays are professional, knowledgeable and nothing is ever too much trouble. I had a client without any water on Saturday morning and an engineer was with us within the hour and carried out a te... Se mere

Bedømt til 5 ud af 5 stjerner

Woke up Cold Sunday morning to find no heating and no hot water - boiler showing F22 error. Rang Edward Bays (who we have used previously) and within 1 hour had an emergency on call engineer Chris out... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Have used Bays for several years now in my previous home, and now at my current home which has required some work. I always ask for Chris as his attention to detail, courteous manner and communication... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Bays solved an ongoing problem with my boiler & did a full service. What an amazing company to deal with. They turned up exactly on time, diagnosed the issue in a timely manner & their engineer wa... Se mere

Virksomhedsoplysninger

  1. Gasselskab

Oplysningerne kommer fra forskellige eksterne kilder

AT YOUR SERVICE SINCE 1912 As the oldest established heating and plumbing company in the Swindon/Oxford area, Edward Bays is proud to combine the best of traditional values with the latest heating and plumbing technology. Our Swindon/Oxford based company is over 100 years old, we offer good old fashioned customer service where we always strive to ensure our clients receive professional workmanship for a fair price and on time. We understand how important your home or premises is to you so we always keep disruption and mess to a minimum and allow you to get back to normal as soon as possible. Success to us is a happy customer. Although we are proud of our heritage we have also moved with the times and we offer the latest in heating and plumbing technology and techniques. Our engineers are trained to very high standards to ensure they perform to our and your expectations, whether it is servicing a boiler in someone’s home or installing a complete heating and plumbing system in a school or factory. If we can be of service call us on 01793 763790 or email us.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

57 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

A VERY BIG THANK YOU TO CHRIS who…

A VERY BIG THANK YOU TO CHRIS who responded brilliantly to my emergency call when I discovered a leak which was spraying water all over the floor of the toilet. He was very polite and efficient and fixed the problem very quickly.

3. september 2022
Uopfordret anmeldelse
EDWARD BAYS LIMITED-logo

Besvarelse fra EDWARD BAYS LIMITED

Thank you for your fantastic review of our engineer, I have passed your kind praise along to him.

Kind regards,

Admin team

Bedømt til 5 ud af 5 stjerner

Sink replacement in bathroom.

Have used Bays for several years now in my previous home, and now at my current home which has required some work. I always ask for Chris as his attention to detail, courteous manner and communication skils are fantastic. Chris has done many small jobs for me including new kitchen taps and central heating issues. He has just replaced my bathroom sink, which was not straightforward, and he was neat and tidy at all times. Highly recommended! PP Maggie Sandford-Fawcett

26. maj 2022
Uopfordret anmeldelse
EDWARD BAYS LIMITED-logo

Besvarelse fra EDWARD BAYS LIMITED

Thank you for taking the time to review our services, and of your glowing review of one of our engineers. I have passed your kind words onto the engineer named and we look forward to continue working with you.

Kind regards,

Admin team

Bedømt til 5 ud af 5 stjerner

Edward Bays Limited did an excellent job

Edward Bays Limited removed, and made good, an old obsolete Rayburn cooker. They were reliable, punctual and did a very efficient job leaving everything neat and tidy. I wouldn’t hesitate to use them again.
Emma

1. april 2022
Uopfordret anmeldelse
EDWARD BAYS LIMITED-logo

Besvarelse fra EDWARD BAYS LIMITED

Thank you for taking the time to write such a positive review! We always try to give a high quality of work and customer service and is lovely to hear that we have succeeded.

Kind regards,
Admin Team

Bedømt til 5 ud af 5 stjerner

New boiler

I had a new boiler fitted and I am delighted with the professional approach of everyone at Edward Bays and in particular the quality and workmanship demonstrated by Josh onsite. I would highly recommend Edward Bays.

1. april 2022
Uopfordret anmeldelse
EDWARD BAYS LIMITED-logo

Besvarelse fra EDWARD BAYS LIMITED

Thank you for your kind review Mr Thomas. I have passed on your praise to the engineer named and we look forward to continuing to work with.

Kind regards,
Admin Team

Bedømt til 5 ud af 5 stjerner

excellent service

excellent service. very efficient, courteous, and professional

28. marts 2022
Uopfordret anmeldelse
EDWARD BAYS LIMITED-logo

Besvarelse fra EDWARD BAYS LIMITED

Thank you for taking the time to review our services.

Kind regards,
Admin team

Bedømt til 2 ud af 5 stjerner

Was a long term customer for over 10…

Was a long term customer for over 10 yers which included having a new boiler. Initially service was quite good (remember dropping the house key off at the owners own house) but over the years as the business grew service suffered with missed appointments and poorly trained staff. Finally lost patience after a number of issues when an engineer diagnosed a water leak and told me that the fault had existed for several years. Why they missed it for all the years Edward Bays had been servicing my boiler I’ll never know. Switched to a small local unit and now get the service I came to miss.

19. november 2021
Uopfordret anmeldelse
EDWARD BAYS LIMITED-logo

Besvarelse fra EDWARD BAYS LIMITED

Thank you for your review, after looking into your account on our system I can see the issue you have mentioned above was from a leak you had in 2017, we were under the impression this had been resolved as we attended right up until 2019. If you feel like this issue was not resolved and you would like to discuss it further please email our office on admin@edwardbaysltd.co.uk.

We look forward to your email.

Kind regards,
Admin Team.

Bedømt til 5 ud af 5 stjerner

Excellent boiler install from start to…

Excellent boiler install from start to finish. Very professional team working to high standards and really care about the quality of their work and customer experience.
Highly recommend. Special thanks to Kieran.

2. april 2021
Uopfordret anmeldelse
EDWARD BAYS LIMITED-logo

Besvarelse fra EDWARD BAYS LIMITED

Thank you for your valued feedback, this has been passed onto both the MD and the engineer.

Kind Regards,
Admin

Bedømt til 5 ud af 5 stjerner

Friendly & professional

Flexible booking, quality products and professional installer. Very trust worthy, been using Bays for years as have my parents.

2. april 2021
Uopfordret anmeldelse
EDWARD BAYS LIMITED-logo

Besvarelse fra EDWARD BAYS LIMITED

Thank you for taking the time to review our services, we are pleased to hear our efforts to deliver a high standard of work and customer service are continuing to be successful.

Kind regards,
Admin Team

Bedømt til 5 ud af 5 stjerner

Oil fired central heating boiler

Our oil fired central heating boiler failed; within 1 hour of phoning Bays and engineer was on site. The problem was diagnosed and fixed within 2 hours.

1. april 2021
Uopfordret anmeldelse
EDWARD BAYS LIMITED-logo

Besvarelse fra EDWARD BAYS LIMITED

Thank you for taking the time to review us, we love to see another happy customer!

Have a lovely Easter!

Kind regards,
Admin Team

Bedømt til 5 ud af 5 stjerner

Our boiler kept locking out over the…

Our boiler kept locking out over the new year, a local company came in and we thought the problem had been fixed. However after they had left it happened again. They were reluctant to come back so we contacted Edward Bays, Craig arrived that afternoon it was a Friday and freezing cold. He found the problem within minutes and although he couldn’t get the part for that day he got the boiler going and it stayed on. he then returned first thing Monday morning with the part and it has been fine ever since. When we called the office Starr was so helpful and arranged an immediate visit and Craig certainly knows his stuff. We will be having a new boiler this year and will definitely be going to them.

2. marts 2021
Uopfordret anmeldelse
EDWARD BAYS LIMITED-logo

Besvarelse fra EDWARD BAYS LIMITED

Thank you for taking the time to write a review about us, I have let the staff named know of your praise and we look forward to installing a new boiler for you later in the year.

Kind Regards,
Admin team

Bedømt til 5 ud af 5 stjerner

Our heating system failed on what I…

Our heating system failed on what I suspect was one of the coldest days of the year. An 8.30am phone call to Edward Bay's, who installed and maintained our boiler resulted in a visit from their excellent technician that afternoon restoring our heating by tea time a job well done. I would recommend Bay's they are honest and very competent and always have given us excellent service.

9. februar 2021
Uopfordret anmeldelse
EDWARD BAYS LIMITED-logo

Besvarelse fra EDWARD BAYS LIMITED

Thank you for taking the time to write such a positive review! We always try to give a high quality of work and customer service, it is always nice to hear when we succeed.

Kind regards,
Admin Team

Bedømt til 5 ud af 5 stjerner

Lifesavers on a Cold Sunday Morning when Boiler Stopped Working!

Woke up Cold Sunday morning to find no heating and no hot water - boiler showing F22 error. Rang Edward Bays (who we have used previously) and within 1 hour had an emergency on call engineer Chris out to the house. Required a new pump - all fixed by midday as had a pump in the van. Amazing friendly reliable quick service - would not hesitate to recommend. Five Stars! Thank you.

13. december 2020
Uopfordret anmeldelse
EDWARD BAYS LIMITED-logo

Besvarelse fra EDWARD BAYS LIMITED

Thank you for taking the time to write this wonderfully positive review, I have let the engineer who attended know of your praise.

Kind regards,
Admin Team.

Bedømt til 5 ud af 5 stjerner

Brilliant!

Can't fault them. From start to finish very professional and kept me well informed as to exactly what was happening.My thanks especially to Starr, Chris and Kieran. New boiler fitted, up and running in a couple of days. Brilliant! A credit to you, Paddy.

16. juni 2020
Uopfordret anmeldelse
EDWARD BAYS LIMITED-logo

Besvarelse fra EDWARD BAYS LIMITED

Hello,

Thank you for such a lovely review, we are always happy to help as best we can. All people mentioned have been notified of you kind words.

Kind regards,

Admin Team

Bedømt til 5 ud af 5 stjerner

Very helpful in an emergency

Very helpful in an emergency, engineer came out promptly and immersion cylinder was replaced the next morning. Left everything tidy and in working order.

11. juni 2020
Uopfordret anmeldelse
EDWARD BAYS LIMITED-logo

Besvarelse fra EDWARD BAYS LIMITED

Thank you for taking the time to honestly review our services. We are very happy to have been able to help you so efficiently, I have also passed your comments onto the engineer who attended.

Kind Regards,

Admin Team

Bedømt til 5 ud af 5 stjerner

To all at Edward Bays:

To all at Edward Bays:

As a first time customer,I would like to express my admiration for my first experience of your company.
From the important first contact with Starr Owers, I was made to feel that you are there to help me.
The attention to small details has been exemplary - A call to confirm that you had received my emailed acceptance of your terms and conditions; A speedy appointment with an anticipated arrival time window; A call when your technician was on his way; A swift resolution to the problem by Chris.
A Huge Thank you and congratulations to you all.
Robin Young

10. juni 2020
Uopfordret anmeldelse
EDWARD BAYS LIMITED-logo

Besvarelse fra EDWARD BAYS LIMITED

Thank you for such a positive review! All staff members named have been notified and are very pleased they could help you resolve your issue as quickly and efficiently as they could.

Kind Regards,

Admin

Bedømt til 5 ud af 5 stjerner

Very happy with their work professional…

Very happy with their work professional and most helpful recommend them to anyone who wants a reliable and honest service

30. maj 2020
Uopfordret anmeldelse
EDWARD BAYS LIMITED-logo

Besvarelse fra EDWARD BAYS LIMITED

Thank you for your positive review, I will pass your comments onto the engineer that attended.
We are always happy to help if we can.

Kind regards,

Admin Team

Bedømt til 5 ud af 5 stjerner

Excellent,professional family run…

Excellent,professional family run business.
Great workmanship.

20. maj 2020
Uopfordret anmeldelse
EDWARD BAYS LIMITED-logo

Besvarelse fra EDWARD BAYS LIMITED

Thank you for your positive review, I have let the engineers who attended know how happy you are with their work!

Kind regards,

Admin Team

Bedømt til 5 ud af 5 stjerner

Great service

Great service as always 😋

20. maj 2020
Uopfordret anmeldelse
EDWARD BAYS LIMITED-logo

Besvarelse fra EDWARD BAYS LIMITED

Hi Chris,

Thank you for your great feedback!

Regards,

Admin team.

Bedømt til 5 ud af 5 stjerner

Bathroom review

Very professional, did a good job, in the time suggested and cleaned up afterwards! Will 100% be using again

Thanks!

20. maj 2020
Uopfordret anmeldelse
EDWARD BAYS LIMITED-logo

Besvarelse fra EDWARD BAYS LIMITED

Hi Laura,

Thank you for taking the time to write this extremely positive review, I have informed the engineer of your feedback. We look forward to working for you sometime in the future again.

Regards,

Admin Team

Bedømt til 5 ud af 5 stjerner

A huge thank you to Edward Bays for…

A huge thank you to Edward Bays for coming to the rescue when the heating broke unexpectedly. Superb response to get people and parts and fitting sorted so quickly. Brilliant team!

3. december 2019
Uopfordret anmeldelse
EDWARD BAYS LIMITED-logo

Besvarelse fra EDWARD BAYS LIMITED

Good Morning Mr Kennedy,

We are so glad we were able to resolve to the issue quickly, I will let all the team know of your good review.

Regards,

Admin Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere