EDIT… I want to thank Eduelle for their reply and for the wonderful gift. After all the frustration, they did go out of their way gor me to resolve the problem. I have used this company before... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
EDIT… I want to thank Eduelle for their reply and for the wonderful gift. After all the frustration, they did go out of their way gor me to resolve the problem. I have used this company before... Se mere
Virksomheden har svaret
I haven't begun the program yet. But I had a concern and needed clarification. I sent an email and within 10 minutes I received a response and clarification. That is great customer service. Thank you.... Se mere
I signed up thinking I was purchasing a one-time course for $9.99, and I didn’t fully realize a subscription would follow. When I reached out to support, they were quick to respond, very helpful,... Se mere
This is really deceptive marketing if you follow the ads through Facebook. They say you have lifetime access to your course, but it's really subscription based. The first hint I got was that with my... Se mere
Virksomheden har svaret
Eduelle is an innovative online learning platform designed to enhance skill development through high-quality video courses. Whether you’re looking to advance your career, explore new subjects, or gain practical knowledge, Eduelle provides a seamless learning experience with expert-led content.
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I signed up thinking I was purchasing a one-time course for $9.99, and I didn’t fully realize a subscription would follow.
When I reached out to support, they were quick to respond, very helpful, and resolved everything immediately. They canceled the subscription and issued a full refund without any difficulty.
I truly appreciate how easy they made the process. While the initial offer could be clearer, their support team handled the situation professionally and fairly.
I activated subscription to all courses by mistake. Mario understood my request and immediately completed refund. The access to initial course stay active , I enjoy it a lot.
I had an issue with payment but Mark from support team explained everything. Thank you for quick assistance.

Besvarelse fra Eduelle
The course was nice and easy to follow. It really helped with my knee issues.
DO NOT TOUCH THIS COMPANY. TOTAL SCAMMERS.
They do not make it clear that they are signing you up for subscription and they will take your money. Disgusting company.

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Fraudsters. They sign you up without your consent, even after I emailed them to refuse consent!

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They sign you up for a subscription WITHOUT YOUR CONSENT when making a purchase. I'm not going to do business with them again. You should stay away.

Besvarelse fra Eduelle
This is really deceptive marketing if you follow the ads through Facebook. They say you have lifetime access to your course, but it's really subscription based. The first hint I got was that with my course I'd have access to a bunch of others but could cancel any time. Wait, what? I don't even recall any "fine print" to read. They also said fully refundable within 14 days, if I didn't like the course. I cancelled immediately but did not get a refund. You get better information if you go directly to their website. I have a feeling that it might have been a content creator's info that was deceptive. Remember, do your research before you buy.

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I bought a video for 9.99. Now I see they took the 9.99 and a monthly subscription fee of 29 euro I didn't sign up for a subscription.

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I am writing this to warn others about the predatory billing practices used by Eduelle.
I signed up through an Instagram advertisement that explicitly promised "Lifetime Access" to video tutorials for a one-time payment of €9.99. There was absolutely no mention of a recurring monthly fee of €29.99 anywhere in the ad or the initial checkout process.
The Red Flags:
Hidden Charges: A month later, I discovered unauthorized charges of €29.99. This is intentional, deceptive marketing.
Unhelpful Customer Support: When I contacted them via email, they initially claimed they had no idea what I was talking about and denied the existence of any subscription fees.
Shady Settlement Tactics: As soon as I opened a PayPal dispute, their tone changed. They tried to pressure me into closing the PayPal case, promising a refund only after the case was closed.
My Advice:
Do NOT close your PayPal dispute if they ask you to. Closing the case removes your buyer protection, and you will lose all leverage to get your money back. Keep the communication within the official dispute channels.
It is disappointing to see these ads still running on social media with no transparency regarding the monthly costs. This feels like a calculated scam. I highly recommend using AI tools to help document the details and filing a formal complaint to stop these practices.
Stay away from Eduelle!
Update: As a response to Eduelles Reply:
their advertising on instagram still promises livelong access for 9.99€ and does not mention any subscription. Sadly I cancot upload a screenshot here. Who ever needs a screenshot as proof for his paypal case, just ask me I can provide.
Regarding refund: It is true, that I did not get my money back. There was a deadline to respond which I missed for personal reasons.

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DISHONEST COMPANY!!!!
I purchased a video for 7.99 they then set up a subscription without telling me and stole £20 from my bank account.

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Deceptive marketing. You think you're buying content at a discount for 19$ instead of 190$.
Instead, you bought a one-week access to the content, and they renew you automatically without warning or consent on a 30$ monthly package.

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All in the title.
I purchased courses and it was written "once purchased you'll have them forever", well that was WRONG.
I just realized today that I'll be charge EACH MONTH!
This is very dishonest from them not to make it more obvious!
I will NOT pay each month, I'm out.

Besvarelse fra Eduelle
The website and materials were loading for too long, while other websites worked as usual. However, the content is comprehensive, I appreciate it.
I love Posture Perfection course. I had a neck and pain every day. After 2 weeks in this course I already noticed major changes. Gentle but so effective!

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I requested a refund and the support team handled it quickly! I guess it took less than 2 hours. Really appreciated the smooth and helpful experience!

Besvarelse fra Eduelle
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.