Eduelle Anmeldelser 39

TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

EDIT… I want to thank Eduelle for their reply and for the wonderful gift. After all the frustration, they did go out of their way gor me to resolve the problem. I have used this company before... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I haven't begun the program yet. But I had a concern and needed clarification. I sent an email and within 10 minutes I received a response and clarification. That is great customer service. Thank you.... Se mere

Bedømt til 4 ud af 5 stjerner

I signed up thinking I was purchasing a one-time course for $9.99, and I didn’t fully realize a subscription would follow. When I reached out to support, they were quick to respond, very helpful,... Se mere

Bedømt til 2 ud af 5 stjerner

This is really deceptive marketing if you follow the ads through Facebook. They say you have lifetime access to your course, but it's really subscription based. The first hint I got was that with my... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

Skrevet af virksomheden

Eduelle is an innovative online learning platform designed to enhance skill development through high-quality video courses. Whether you’re looking to advance your career, explore new subjects, or gain practical knowledge, Eduelle provides a seamless learning experience with expert-led content.


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

39 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner
Eduelle-logo

Besvarelse fra Eduelle

Hi Emily,

Thank you so much for your kind words! 🌟 We’re delighted to hear you’re enjoying the courses and finding them professional and valuable.

Wishing you continued learning and inspiration,
💛 The Eduelle Support Team

Bedømt til 4 ud af 5 stjerner

Refund

I signed up thinking I was purchasing a one-time course for $9.99, and I didn’t fully realize a subscription would follow.

When I reached out to support, they were quick to respond, very helpful, and resolved everything immediately. They canceled the subscription and issued a full refund without any difficulty.

I truly appreciate how easy they made the process. While the initial offer could be clearer, their support team handled the situation professionally and fairly.

29. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I had an issue with payment but Mark…

I had an issue with payment but Mark from support team explained everything. Thank you for quick assistance.

27. marts 2026
Uopfordret anmeldelse
Eduelle-logo

Besvarelse fra Eduelle

Hi there,

Thank you for your kind words! We’re glad to hear that Mark was able to assist you quickly and clarify everything regarding your payment issue.

If you ever need further help, our support team is always here for you.

Best regards,
Eduelle Support Team

Bedømt til 1 ud af 5 stjerner

DO NOT TOUCH THIS COMPANY. SCAMMERS

DO NOT TOUCH THIS COMPANY. TOTAL SCAMMERS.
They do not make it clear that they are signing you up for subscription and they will take your money. Disgusting company.

22. marts 2026
Uopfordret anmeldelse
Eduelle-logo

Besvarelse fra Eduelle

Hi,

Thank you for your feedback. We’re sorry to hear about your experience and would like to clarify.

We were unable to locate your account based on the information provided in your review. To assist you properly, please contact our support team using the email associated with your purchase.

Regarding subscriptions, all terms — including pricing, trial (if applicable), and automatic renewal — are presented during checkout and require user consent before activation. Subscriptions may also be activated after purchase or via offers inside the user dashboard.

We take transparency seriously and are always happy to review any case in detail and resolve it promptly.

Please reach out to us at: support@eduelle.com

Best regards,
Eduelle Team

Bedømt til 1 ud af 5 stjerner

Fraudsters

Fraudsters. They sign you up without your consent, even after I emailed them to refuse consent!

20. marts 2026
Uopfordret anmeldelse
Eduelle-logo

Besvarelse fra Eduelle

Hi Mirco,

We’re sorry to hear about your experience and would like to clarify.

We do not activate any subscriptions without user action or consent. All subscription terms — including pricing and renewal — are clearly presented during checkout and require explicit acceptance before activation. Depending on the flow, subscriptions may also be activated after purchase or via an accepted offer in the user dashboard.

We were unable to fully verify your case from this review alone. Please contact our support team using your purchase email so we can investigate and resolve this for you promptly.

You can reach us at: support@eduelle.com

Best regards,
Eduelle Team

Bedømt til 1 ud af 5 stjerner

They sign you up for a subscription…

They sign you up for a subscription WITHOUT YOUR CONSENT when making a purchase. I'm not going to do business with them again. You should stay away.

6. marts 2026
Uopfordret anmeldelse
Eduelle-logo

Besvarelse fra Eduelle

Hi Philippe,

We’re sorry to hear about your experience and would like to clarify.

We do not activate any subscriptions without user consent. All subscription details — including pricing and renewal terms — are clearly presented during checkout and require explicit acceptance before activation. Depending on the flow, subscriptions may also be activated after purchase or through accepted offers within the user dashboard.

We’re happy to review your case and assist further. Please contact us using the email associated with your purchase.

Support: support@eduelle.com

Best regards,
Eduelle Team

Trustpilot er i færd med at vurdere denne anmeldelse i henhold til vores rapporteringsprocesser.

Bedømt til 2 ud af 5 stjerner

Deceptive marketing - they'll take your money again and again

This is really deceptive marketing if you follow the ads through Facebook. They say you have lifetime access to your course, but it's really subscription based. The first hint I got was that with my course I'd have access to a bunch of others but could cancel any time. Wait, what? I don't even recall any "fine print" to read. They also said fully refundable within 14 days, if I didn't like the course. I cancelled immediately but did not get a refund. You get better information if you go directly to their website. I have a feeling that it might have been a content creator's info that was deceptive. Remember, do your research before you buy.

4. februar 2026
Uopfordret anmeldelse
Eduelle-logo

Besvarelse fra Eduelle

Hi Tammy,

Thank you for your feedback — we’d like to clarify your case.

After reviewing your account, we can confirm that your subscription was successfully canceled and no recurring charges were applied.

All subscription details — including pricing, trial (if applicable), and renewal terms — are presented during checkout and require user consent. Users can also cancel at any time directly from their account.

If you still have any concerns or need further clarification, please feel free to contact us.

Support: support@eduelle.com

Best regards,
Eduelle Team

Bedømt til 1 ud af 5 stjerner

I bought a video for 9.99

I bought a video for 9.99. Now I see they took the 9.99 and a monthly subscription fee of 29 euro I didn't sign up for a subscription.

26. januar 2026
Uopfordret anmeldelse
Eduelle-logo

Besvarelse fra Eduelle

Hi Luc,

Thank you for your feedback.

We were unable to locate your account based on the information provided in this review. Please contact our support team using the email associated with your purchase so we can investigate this for you.

We’d also like to clarify that any subscription — including pricing and renewal terms — is clearly presented during checkout and requires user consent before activation.

We’re happy to review your case and assist further.

Support: support@eduelle.com

Best regards,
Eduelle Team

Bedømt til 1 ud af 5 stjerner

Hidden subscriptions - scam!

I am writing this to warn others about the predatory billing practices used by Eduelle.
I signed up through an Instagram advertisement that explicitly promised "Lifetime Access" to video tutorials for a one-time payment of €9.99. There was absolutely no mention of a recurring monthly fee of €29.99 anywhere in the ad or the initial checkout process.
The Red Flags:
Hidden Charges: A month later, I discovered unauthorized charges of €29.99. This is intentional, deceptive marketing.
Unhelpful Customer Support: When I contacted them via email, they initially claimed they had no idea what I was talking about and denied the existence of any subscription fees.
Shady Settlement Tactics: As soon as I opened a PayPal dispute, their tone changed. They tried to pressure me into closing the PayPal case, promising a refund only after the case was closed.
My Advice:
Do NOT close your PayPal dispute if they ask you to. Closing the case removes your buyer protection, and you will lose all leverage to get your money back. Keep the communication within the official dispute channels.
It is disappointing to see these ads still running on social media with no transparency regarding the monthly costs. This feels like a calculated scam. I highly recommend using AI tools to help document the details and filing a formal complaint to stop these practices.
Stay away from Eduelle!

Update: As a response to Eduelles Reply:
their advertising on instagram still promises livelong access for 9.99€ and does not mention any subscription. Sadly I cancot upload a screenshot here. Who ever needs a screenshot as proof for his paypal case, just ask me I can provide.
Regarding refund: It is true, that I did not get my money back. There was a deadline to respond which I missed for personal reasons.

20. december 2025
Uopfordret anmeldelse
Eduelle-logo

Besvarelse fra Eduelle

Hi,

Thank you for your feedback. We’d like to clarify a few important points.

First, the PayPal dispute was not closed by us — it remained open and was fully reviewed by PayPal. While the case was active, we informed you that we are unable to process refunds directly during an open dispute, which is standard practice. For that reason, we offered to issue a full refund if the dispute was closed so we could resolve the matter immediately on our side.

Regarding the subscription, we have carefully reviewed the account and checkout flow. The subscription was activated following the purchase. Depending on the user journey, subscriptions can be activated in several ways — including during checkout, after purchase, or via an accepted offer within the user dashboard.

We take transparency seriously and continuously review our flows to ensure clarity for all users.

If you still need assistance, we remain available to help.

Best regards,
Eduelle Team

Bedømt til 1 ud af 5 stjerner

Scammers

DISHONEST COMPANY!!!!
I purchased a video for 7.99 they then set up a subscription without telling me and stole £20 from my bank account.

19. januar 2026
Uopfordret anmeldelse
Eduelle-logo

Besvarelse fra Eduelle

Hi Lou,

We’re sorry to hear about your experience and would like to clarify.

We were unable to locate your account based on the information provided in this review. Please contact our support team using the email associated with your purchase so we can investigate this for you.

We’d also like to confirm that subscriptions are not activated without user consent. All pricing and renewal terms are clearly presented during checkout and require explicit acceptance before activation.

We’re happy to review your case and assist further.

Support: support@eduelle.com

Best regards,
Eduelle Team

Bedømt til 1 ud af 5 stjerner

Deceptive marketing

Deceptive marketing. You think you're buying content at a discount for 19$ instead of 190$.
Instead, you bought a one-week access to the content, and they renew you automatically without warning or consent on a 30$ monthly package.

1. januar 2026
Uopfordret anmeldelse
Eduelle-logo

Besvarelse fra Eduelle

Hi Edouard,

Thank you for your feedback.

We were unable to locate your account based on the information provided in this review. Please contact our support team using the email associated with your purchase so we can investigate your case.

We’d also like to clarify that all pricing, trial periods (if applicable), and subscription renewal terms are clearly presented during checkout and require user consent before activation.

We’re happy to review your case in detail and assist you.

Support: support@eduelle.com

Best regards,
Eduelle Team

Bedømt til 2 ud af 5 stjerner

It's SUBSCRIPTION based! They don't tell you!

All in the title.
I purchased courses and it was written "once purchased you'll have them forever", well that was WRONG.
I just realized today that I'll be charge EACH MONTH!
This is very dishonest from them not to make it more obvious!
I will NOT pay each month, I'm out.

31. december 2025
Uopfordret anmeldelse
Eduelle-logo

Besvarelse fra Eduelle

Hi,

Thank you for your feedback.

We were unable to locate your account based on the information provided in this review. Please contact our support team using the email associated with your purchase so we can investigate your case.

We’d also like to clarify that all subscription details — including pricing and automatic renewal — are clearly presented during checkout and require explicit user consent before activation.

If you need assistance with cancellation or have any questions, we’re happy to help.

Support: support@eduelle.com

Best regards,
Eduelle Team

Bedømt til 5 ud af 5 stjerner

I love Posture Perfection course

I love Posture Perfection course. I had a neck and pain every day. After 2 weeks in this course I already noticed major changes. Gentle but so effective!

8. juni 2025
Uopfordret anmeldelse
Eduelle-logo

Besvarelse fra Eduelle

Hello and thank you for this beautiful feedback,

We’re so happy to hear that Posture Perfection made such a difference for you—especially with something as challenging as daily neck pain. 🌿

It’s amazing what gentle, consistent practice can do, and we’re thrilled you’re already feeling the results after just two weeks!

If you ever need more support on your journey, we’re right here for you.

Wishing you comfort and continued healing,
💫 Your Eduelle Support Crew 🚀

Bedømt til 5 ud af 5 stjerner

I requested a refund and the support…

I requested a refund and the support team handled it quickly! I guess it took less than 2 hours. Really appreciated the smooth and helpful experience!

11. juni 2025
Uopfordret anmeldelse
Eduelle-logo

Besvarelse fra Eduelle

Hi there,

Thank you so much for your kind words! We’re thrilled to hear our support team could assist you so quickly—less than 2 hours, wow! ⏱️✨

We always aim to make things as smooth and stress-free as possible, and it’s wonderful to know you felt supported.

If you ever need anything else, don’t hesitate to reach out—we’ve got your back!

With appreciation,
🌟 Your Eduelle Support Crew 🚀

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere