Misleading information. Called to ask for price so I was certain and they would tell me anything. Upon arrival (20minutes after they said they’d come) I was informed of separate call out costs on top... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wife forgot to take keys and we were locked out from our flat on Saturday night out. Thankfully friend recommended Dennis and we managed to get our doors opened in no time. Very friendly and reliable... Se mere
Me and my mum got locked outside our flat and phoned at about 8:40pm. Prices were advertised low about £40-50. After the work was done (took about 10 seconds) he charged £170 after. My mum said sh... Se mere
Lock broke unexpectedly leaving the house vulnerable. Max arrived that evening to help secure the house, returned the next night to repair the lock with the right parts, and then again the next night... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
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Kontaktoplysninger
Storbritannien
- edinburghlocksmithservice.co.uk
3,3
Middel
203 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The chap was ever so efficient and very …
The chap was ever so efficient and very quick in coming out and kept me informed of all work being carried out
13. november 2017
Uopfordret anmeldelse
Excellent service
Excellent service. Arrived within 30 minutes and replaced faulty lock.
12. november 2017
Uopfordret anmeldelse
Quick and speedy service
27. oktober 2017
Uopfordret anmeldelse
Efficient service
In time of need and difficulty service was quick, efficient and fair.
24. oktober 2017
Uopfordret anmeldelse
The guy was quick and efficient
The guy was quick and efficient.
23. september 2017
Uopfordret anmeldelse
Just a great speedy service.
11. september 2017
Uopfordret anmeldelse
First Class service and within the 30 …
First Class service and within the 30 min range given ..I was back in my flat with no damage in 3mins ..totally great and highly recommend.
10. august 2017
Uopfordret anmeldelse
Excellent service
Excellent service - attended in the evening even though there was no urgency to replace my broken lock. I would highly recommend this company.
17. juli 2017
Uopfordret anmeldelse
Very good service
9. juli 2017
Uopfordret anmeldelse
Fast
Fast, efficient, and not as pricey as other locksmiths in Edinburgh.
Definitely the best locksmiths in Scotland's capital!
7. juni 2017
Uopfordret anmeldelse
Good service .
Came out within 40 mins of calling .
Replaced locks as requested .
Explained prices and quality of different locks .
Fitted with no fuss and any mess was cleaned up afterwards.
27. januar 2017
Uopfordret anmeldelse
Locked Out. Not for Long
Couldnt have come any quicker; probably the most polite service one could ask for and crisis overcome in minutes. New security lock fitted ( who knew the existing one was so easy to defeat). Pretty happy
8. december 2016
Uopfordret anmeldelse
Great service
The team was very supportive, very kind and extremely patient with me while I was locked out of the house and the flat battery on my phone.
5. november 2016
Uopfordret anmeldelse
Excellent service
Great service, out within half hour and problem resolved within 10 minutes. Would recommend
10. august 2016
Uopfordret anmeldelse
Don't rely on them in a emergency
I called this company around 6.15am in the morning as we were locked out of our office. I explained this that I couldn't get my key to work and that the lock wasn't working. I was told that they had a job a 6.50am and then they would come to our office around 7.45am. I stood outside all this time in the cold and at 7.50am Edinburgh Locksmiths called me to advise that they were not coming, I asked why didn't they call me earlier so I could arrange for someone else to come along. Their advise to me was to 'google locksmiths in edinburgh'. Thankfully I called another company who turned up by 8.30am. Never would I recommend such an unreliable company
10. august 2016
Uopfordret anmeldelse
Besvarelse fra Edinburgh Locksmith Service
We agree that this is an unacceptable situation for our customers. We try our best to make sure we have total coverage of the city. On this morning, a member of our staff who normally is on standby for these situations was unable to reach this customer in time. Our usual locksmith was busy at the 6:50 appointment, which took much longer than anticipated. The breakdown in communication is also unacceptable, the client should have been immediately informed of this change, and this is our standard practice. We hold ourselves to the highest of standards, and the entire incident has been reviewed internally. We hope that this never happens again to one of our customers, and offer our deepest apologies.
Ongoing Service
Writing this review as my lock problem is still ongoing, yet the service from this company is already sterling.
Patio door lock mechanism broke late in the evening while putting the bins out. Door would not lock, and due to a spate of burglaries, decided to phone someone that night.
I was expecting to leave a message and perhaps get someone in first thing in the morning. However Alexander came out within 30 mins (11:30pm)
After working hard to actually remove the problematic lock mechanism. (Sliding doors are a nightmare) He found it to be completely unmarked so as to begin ordering a replacement. Undeterred, he ensured the patio door was completely secured and assured me he would begin to investigate a replacement the next day. I await to hear from him. Which I have no doubt about.
The fee was very reasonable and the service excellent
12. april 2016
Uopfordret anmeldelse
Fab!
Came within 20 minutes as stated on the phone, very quick service and friendly guy! Perfect service :)
11. marts 2016
Uopfordret anmeldelse
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