Ruhtinas Kasino - 20% Cashback + 300 Ilmaiskierrosta Anmeldelser 

Besvarelse fra Ruhtinas Kasino - 20% Cashback + 300 Ilmaiskierrosta

Opdateret den 13. feb. 2025

Hey Samuel,

We appreciate you taking the time to share your feedback. At Eden Funding, we pride ourselves on transparency, fairness, and giving traders real opportunities to succeed in our simulated trading environment. Every case is reviewed thoroughly, and we always prioritize clarity in our rules to ensure an even playing field for all traders.

After reviewing your account, we found that you violated the daily drawdown rule—one of the fundamental risk management policies that allow us to fund traders responsibly.

Let’s break down exactly what happened.

Your balance on 02/05 was $157,280.

Your lowest equity point dropped to $150,870.16.

This means your floating open positions exceeded $6,409.84 in unrealized losses, breaching the daily drawdown limit.

Why This Rule Exists

Our daily drawdown is equity-based, meaning your trades cannot float 4% below the highest balance/equity of the day at any point. This rule is clearly explained on our website and in our terms, and it applies equally to every trader. It’s a safety net, designed to promote responsible trading and prevent excessive risk-taking while allowing HFT for passing.

Many of our traders who respect this rule and manage risk properly receive consistent payouts, proving that the system works when approached correctly.

Our model is built to reward skilled traders who follow the guidelines—it’s not designed to restrict anyone, but rather to ensure long-term sustainability for all participants.

Is This Review Fair?

We completely understand that losing an account can be frustrating. However, labeling a firm a scam simply because a clearly stated rule was enforced isn’t an accurate reflection of what actually happened.

You weren’t singled out, and this wasn’t an arbitrary decision—this rule applies to everyone.

Instead of blaming the system, the best course of action is to take accountability, learn from the mistake, and come back stronger—as many of our traders have done before. We are here to provide a real opportunity, but it’s the trader’s responsibility to follow the rules that come with it.

To maintain full transparency, we have attached a screenshot of your account’s metrics from our data tracker, showing the equity movements compared to your balance.

At Eden Funding, we remain committed to supporting traders and offering a clear, structured path to payouts. For those who approach this opportunity with the right mindset and discipline, the rewards speak for themselves.

We encourage all traders to carefully review our rules before participating. Those who do so not only find success but also appreciate the fair, structured system we’ve built to support traders on their journey.

Trading Day Data: https://snipboard.io/IAQSsp.jpg

2/13 Followup (Edit)

Hi Samuel,

We wanted to follow up to provide some clarity. As we’ve explained—and backed up with screenshots—you breached the equity-based drawdown rule, which is clearly outlined in both our Trader Agreement and FAQ. These rules exist to ensure fairness across the board for all traders and create a sustainable sim-trading environment.

We understand that having an account breach can be frustrating, but it’s important to recognize that no action from our side caused this outcome. If the rules had been followed, your account would still be active. We put a huge emphasis on paying traders out fairly and running an operation that gives everyone a real shot at success—something reflected in our Excellent Trustpilot rating and the countless traders who have had positive experiences with us.

While we respect your right to leave a review, we believe a 1-star rating doesn’t reflect the reality of the situation. We encourage transparency and fairness in all aspects, including feedback. If you’d like to discuss this further, we’re happy to clear anything up.

Besvarelse fra Ruhtinas Kasino - 20% Cashback + 300 Ilmaiskierrosta

Opdateret den 4. feb. 2025

Thank you for your review! 🚀 We're glad to hear you had a great experience with Eden Funding and that your first payout was processed quickly. Our goal is to provide top-tier service with dedicated support and efficient processes. Keep up the great work, and happy trading! 💪🔥

Grazie per la tua recensione! 🚀 Siamo felici di sapere che hai avuto un'ottima esperienza con Eden Funding e che il tuo primo payout sia stato elaborato rapidamente. Il nostro obiettivo è offrire un servizio di alto livello, con supporto sempre presente e processi efficienti. Continua così e buon trading! 💪🔥

Besvarelse fra Ruhtinas Kasino - 20% Cashback + 300 Ilmaiskierrosta

Opdateret den 13. feb. 2025

Hey Rockefella,

We appreciate you taking the time to leave a review and wanted to follow up since you never followed up again after your initial post.

Looking at our records, we can confirm that all payouts have been successfully processed on time and that there effectively zero outstanding payout issues on our end.

If you did experience a delay in verification, it’s possible there was an email deliverability issue outside of our control or a simple overlooking issue that we do deeply apologize for. Rest assured sending another email in this type of situation, so that our team gets to the issue promptly would be super helpful. Once again, we apologize if we did miss an email. This could arise for various reasons, but more than likely for technical / deliverability reasons at the time mentioned.

The standard procedure after submitting your details is to email support mentioning your KYC docs have been submitted. From there, the team has them on hand and no future action is required. That said, we’re always happy to investigate further—just provide your account number, and we’ll gladly take a look to ensure everything was handled properly.

Since your review mentioned you'd update it once you received a payout, we kindly ask that you follow through on that if it did occur. Transparency is important to us, and we want reviews to reflect the real experience traders have with Eden Funding.

Looking forward to hearing from you.

Thank you.