Absolutely fantastic service from start to finish. The team did an amazing job installing our new windows and doors - everything looks perfect and feels high quality. They were friendly, punctual, and... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Absolutely fantastic service from start to finish. The team did an amazing job installing our new windows and doors - everything looks perfect and feels high quality. They were friendly, punctual, and... Se mere
Virksomheden har svaret
Excellent experience all around. The installers were skilled, courteous, and worked efficiently to get everything done to a high standard. The new windows and doors look fantastic and have really impr... Se mere
Virksomheden har svaret
I’m thrilled to share my experience with the installation of my new windows and doors! The transformation has been remarkable. Since the installation, my home has become much more energy efficient... Se mere
Virksomheden har svaret
Thank you team - great experience from start to finish. Really helped guide us through different door options using their catalogue and a solid finish. Will reach out again when we get our windows don... Se mere
Virksomheden har svaret
With over 20 years of experience in the glazing industry, EcoReflect Windows is a premier provider of high-quality double glazing, doors, and conservatories across London, the South East, and surrounding areas. We’ve built our reputation on a foundation of expert craftsmanship and local trust. We understand the unique architectural styles of our region and provide bespoke solutions that enhance both the beauty and the thermal efficiency of your property. When you choose EcoReflect, you’re choosing 20 years of proven reliability and a commitment to a greener, warmer home.
167-169 Great Portland Street , W1W 5PF, London, Storbritannien
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Had my window fitted good price am very pleased with them they clean up any mess that they made very happy customer.

Besvarelse fra EcoReflect Windows Direct
Peter arrived on time, he was very respectful and professional. While he was repairing our garden door, he always made sure to not to let our cats out. I will definitely use his company in the future when I need them. Sandor

Besvarelse fra EcoReflect Windows Direct
Beautifully installed windows, fast and reliable service. Everyone within the company was very helpful, frindly and professional! You guys are the best!!!! Thank you!

Besvarelse fra EcoReflect Windows Direct
Fantastic service from start to finish. The team was professional, friendly, and really knowledgeable. The windows were fitted perfectly and everything was left clean and tidy afterwards. The job was completed on time. I’m really pleased with the results and would highly recommend this company to anyone looking for high-quality window fitting.

Besvarelse fra EcoReflect Windows Direct
The team in Ecoreflect are very professional and polite...they covered all areas with dust sheets, and cleaned after the job was done..beautiful job and first class product...
Thank you very much everything...

Besvarelse fra EcoReflect Windows Direct
Had a 2 doors and 4 windows changed and I'm very happy with the result.Old house so wasn't easy to install new modern windows,involved some modifications but Peter if i remember well his name was very professional and made a really good job.Very happy,fully recommend them!

Besvarelse fra EcoReflect Windows Direct
I am very satisfied with Peter’s work replacing our old windows and doors. He carried out the job with great precision and delivered a truly perfect result. Peter was exceptionally polite, professional, and clearly very knowledgeable. I highly recommend both Peter and the company to anyone looking for high-quality workmanship.

Besvarelse fra EcoReflect Windows Direct
We are extremely pleased with the work Peter did while replacing our old windows and doors. His attention to detail and craftsmanship were outstanding, and everything was completed to a very high standard. Peter was courteous, reliable, and very professional throughout the entire process. I would gladly recommend both him and the company to others.

Besvarelse fra EcoReflect Windows Direct
Great experience! Had 3 windows fitted, done a beautiful clean job...the fitters was great and helpful...I would recommend them to everyone who looking for the easy and professional window company...

Besvarelse fra EcoReflect Windows Direct
Reliable and outstanding job they do! Fair price also! I am happy with their job top to bottom and i highly recommend it.

Besvarelse fra EcoReflect Windows Direct
Had excellent knowledge about the different services provided and listened to our needs to best advise on solutions!

Besvarelse fra EcoReflect Windows Direct
We recently had new windows and doors installed, and we’re very pleased with the results. The installation was done professionally, efficiently, and with great attention to detail. Everything was left clean and tidy, and the quality of the workmanship is excellent. Highly recommended.

Besvarelse fra EcoReflect Windows Direct
Great experience, had all 9 windows fitted in 1 day and done a brilliant job. Lukas and Liam was great and would recommend the them to all the family who want to get the windows done

Besvarelse fra EcoReflect Windows Direct
They are super clean and professional. Definitely recommend them

Besvarelse fra EcoReflect Windows Direct
AVOID AT ALL COST, THEY ARE SCAMMERS! They use high pressure sales techniques, refusing to leave my house without an order. After a deposit was paid we could not get in contact with them, they did not return calls or reply to emails and text. Eventually got my money back from the credit card company.
We had the pleasure of our windows being fitted by Lee and Craig. These guys were so professional. They ensured our items in our property was covered. The job was meant to take two days but they completed it in one day. Theses two chaps were very friendly, warming and full of life with amazing humor! I would 100% use them again.

Besvarelse fra EcoReflect Windows Direct
The most arrogant sales person I have ever spoken with and i have 20yrs experience dealing with suppliers.
I was a sales lead and she hung up after being extremely rude over the phone.

Besvarelse fra EcoReflect Windows Direct
I am posting this review after a very long and exhausting experience. I previously left a negative review about Homestyle Windows but removed it at the direct request of one of their directors, who assured me the company would resolve all outstanding issues properly. I regret doing so, as the problems have continued and escalated.
For context, the initial installation over six months ago was fundamentally defective. Windows were installed with dust and debris trapped inside the triple-glazed units, poor silicone finishing, mismatched components, and a bifold door that did not even close properly. These issues were acknowledged and documented and were so extensive that Homestyle eventually agreed a full replacement of the windows and frames was required.
After months of delays, a replacement installation was finally scheduled. The new installation team of four were excellent—professional, careful, and clearly working to much higher standards than the original team. Unfortunately, once again the failure came from the manufacturing side. When the protective film was removed from the newly supplied frames, the paint peeled off with it, exposing unprimed PVC underneath. This showed that the frames had been supplied with inadequate surface preparation and only a thin coat of paint. The installers immediately acknowledged this and advised that the factory would need to send replacement profiles for them to return and complete the job.
That was almost two months ago. Since then, there has been complete silence. No replies to emails, no returned calls, no updates. The installation has been left unfinished, with securing trims not fully snapped in, no silicone applied, and final finishing not completed. The property has effectively been left in a temporary and unresolved state.
What makes this situation even more concerning is that Homestyle Windows has since ceased trading and appears to have re-emerged under the name EcoReflect Windows Direct. From a customer perspective, this looks like a reputational reset following poor service and negative reviews. I cannot prove whether the same factory, management, or practices are being used, but given my experience, the lack of resolution, and the pattern of behaviour, I would strongly urge anyone considering EcoReflect Windows Direct to proceed with extreme caution.
My experience shows a consistent pattern:
• polite and persuasive sales staff
• occasionally very good installers
• but serious manufacturing defects, poor quality control, and management that makes promises and then disengages when accountability and cost arise
Based on everything I’ve experienced, I would strongly advise potential customers to avoid this company and any rebranded successor. The risk of being left with defective products, incomplete installations, and no communication is simply too high.
The team in Ecoreflect are very professional , polite and the servers were very good. Before starting the job, they covered impacted areas with dust sheets and cleared and cleaned after the job was done. Thank you guys.

Besvarelse fra EcoReflect Windows Direct
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.