Whatever you do do not order anything from this company. I made the mistake of doing so, the item was not fit for purpose and I have contacted them for a return and a refund. They are refusing to g... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Charged for items and still not shipped. Ordered last Monday evening on line. 2/3/20. Payment gone from my bank account. Part of order is unavailable, which is not a problem, but I've been c... Se mere
Some box has not been sealed completely. Some papers looked like dirty on the both side of roll. The quality is not better than before. Another I didn't receive the notice from DPD although I had DPD... Se mere
After 10 years plus as a customer my recent customer experience has been less than satisfactory. I order online, stock control is clearly an issue. All items were in stock and money taken immedia... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Supplying beauty professionals with a range of products, covering every day essentials to the latest trends.
Kontaktoplysninger
Pinnacle House, Newark Road, PE1 5YD, Peterborough, Storbritannien
- 01733 294560
- sales@econogroup.com
- econogroup.com
1,3
Dårlig
86 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service
Excellent customer service. I ordered the wrong product by mistake and the person at the other end of the phone was very helpful and friendly.
15. januar 2020
Uopfordret anmeldelse
Besvarelse fra EconoGroup
Good afternoon
Thank you so much for your kind comments.
We do try and offer the best service and efficiency at all times.
Kind regards
Customer Service Team
They are always great.
9. januar 2020
Uopfordret anmeldelse
Besvarelse fra EconoGroup
Good afternoon,
Thank you for your kind feedback, we always aim to give good service at all times.
Kind regards
Janice
Besvarelse fra EconoGroup
Good morning
Thank you for you review, we always do our best to give an excellent service at all times.
Kind regards
Janice
Many thanks!
27. december 2019
Uopfordret anmeldelse
Besvarelse fra EconoGroup
Hi Simon, Thank you for your custom.
Thanks
Customer Service
Fast delivery
Fast delivery. Good service. Hope can give the notice for delivery
25. december 2019
Uopfordret anmeldelse
Good quality product
19. december 2019
Uopfordret anmeldelse
Besvarelse fra EconoGroup
Thank you for your feedback, it's great you love out great quailty products.
Thanks
Customer Service Team
I have one of the items missing when I…
I have one of the items missing when I received the last order. I have informed the customer service immediately that day. She promised to send me the items again but it never arrived. Very disappointment
18. december 2019
Uopfordret anmeldelse
Besvarelse fra EconoGroup
Good morning
Thank you for your email.
I can see the shortage was reported to our warehouse on the 4th December. The items were in a seperate box which we believed would arrive within a couple of days.
Please accept our appologies for the inconvient delay of the items.
We can arrange redelivery tomorrow, or alternatively I can arrange a full refund of the products missing, back onto your card.
Please do let us know if you require any further information.
Kind regards
Karen
I have been buying my couch rolls etc…
I have been buying my couch rolls etc from econogroup for many years and I'm very pleased with the service. Quick delivery and good products at a reasonable price.
17. december 2019
Uopfordret anmeldelse
Besvarelse fra EconoGroup
Hi Stephanie, Thank you so much for your feedback and your very kind words. We look forward to your continued custom.
Many Thanks
Customer Service Team
Quick and painless
13. december 2019
Uopfordret anmeldelse
Besvarelse fra EconoGroup
Thank you for your feedback.
Thanks
Customer Service Team
Friendly & Great Service
Used twice. UPS messed up the second delivery, but the company (thank you Janice from Sales) sorted it out with the minimum of fuss. Great product too. Hope to be a customer for many years to come.
10. december 2019
Uopfordret anmeldelse
Besvarelse fra EconoGroup
Thank you for your feedback, we apologies for the issues with our courier. I am so glad you got the issue sorted quickly.
Thanks
Customer Service
Besvarelse fra EconoGroup
Good morning,
Thank you for your wonderful 5 star review, we try to keep up with our prompt services
Kind regards
Janice
Great quality super fast delivery!
6. december 2019
Uopfordret anmeldelse
Besvarelse fra EconoGroup
Thank you for your great feedback.
Thanks
Jo
Did not deliver to my address
Did not deliver to my address, no note left for me when taking it to the depot, missed an ordered item, re-sent wrong brand of a product. As my order was heavy, it was difficult for me to pick up from the depot. Wasted me a lot of time. Very bad.
6. december 2019
Uopfordret anmeldelse
Good quality
5. december 2019
Uopfordret anmeldelse
Usual excellent service. Thank you.
Fast delivery, reliable product. Thank you.
4. december 2019
Uopfordret anmeldelse
Bad delivery service and left all boxes…
Bad delivery service and left all boxes on the street and gone!
2. december 2019
Uopfordret anmeldelse
Besvarelse fra EconoGroup
Good Afternoon,
I am very sorry to hear of your bad delivery experience. We pride ourselves on our very quick and reliable delivery service. I can assure you the courier company will be contacted and a complaint made as this is not acceptable. Please accept our sincere apologies. If you are able to place your next order via telephone we will make sure you receive free delivery on this order. Once again please accept our apologies.
Kind Regards
Sam.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.