Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Eco Electric Bikes is a UK based online retail outlet for some of the best electric bike brands. We offer an unparalleled blend of expert support knowledge and an extensive product selection, all within the convenience of online shopping. Whether you prefer the comfort of your own home or the flexibility of ordering whilst on the move, our services transcend the constraints of opening hours and assure seamless, worry-free E-Bike deliveries. At Eco Electric Bikes, providing expert guidance and support is our foremost commitment. Our knowledgeable customer service team is readily available to address any inquiries related to E-Bike cycling.
43 Fastnet Way, BN17 6PW, Littlehampton, Storbritannien
2,9
6 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Phil was very helpful when I purchased the bike in December but since having a problem with it I can not get hold of them what's so Eva. It was on the cycle2work scheme and they can't get hold of them either. I've made a complaint with the ombudsman they can't be trading like that and what I have read they don't get back to anyone take your money then don't want to no .
I purchased a ENGWE EP-2 PRO in April, I have had nothing but trouble with this. When I first ordered the bike the guy was very helpful in answering all my queries but once I had received my bike I noticed there was a few problems that had arose. I stopped using the bike as I did not want to make matters worse. I then sent a message and videos on 20th May via watts app and received no messages back they hadn't even read the message so 2 days later I resent the messages. I then emailed customer service and up until today I have had no response and messages have still not been read. I have taken my bike to a shop to be fixed and am now out of pocket by having to do this. Just want to take your money and once you receive your bike they do not get back to you if you have a problem with it. And to add to this the battery does not last long at all. DO NOT BUY THIS BIKE.
Have been trying to contact the company both through emails and WhatsApp continuously which all has been ignored for weeks on end now. I originally had a good experience with the company, however I'm now with a defective bike that has not yet been used. The foldable electric bike cannot be used to its full functionality because the small magnet which is the only way for the Engwe bike to be connected together is so weak that the second you move the bike, the magnets disconnect from each other. Really poor quality, defective item, and awful customer service. I'm not usually one to leave negative reviews, however this experience made me wish I had gone with an alternative bike company.
I bought my electric bike through ecoelectribikes website, using my cycle to work scheme. I cannot mention how good the team was. Phil is just the best guy around, he helped me understand the whole process, and stayed in touch until I received my bike at home, asking me all the time about my satisfaction. They assembled the bike as well and it's just perfect. I cannot recommend enough
I ordered safe bag for battery loading.
After delivery of wrong article, support department
sorted the initial problem out swiftly.
Phil was helpful and prompt with communication buying a new ebike with Cyclescheme.
I called when the line was busy and then got a callback a couple hours later where he simplified the somewhat complex process of Cyclescheme's and walked me through what to do on his end too.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
