ecodrive.ae Anmeldelser 

177
•
TrustScore 2 ud af 5

1,9

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Worst experience ever – don’t waste your time with these guys! Paid AED 7,300 for a “full package” but ended up paying more for eye test, learning permit renewal, and weekend test bookings. Nothing... Se mere

Bedømt til 1 ud af 5 stjerner

خدمة العملاء غير السلوكية، المتدربون سيئون جدًا جدًا فقط لطلب النقود نقدًا، تجديد تصريح التعلم، لا تأخذ دورات غير محدودة، من فضلك لا تأتي إلى المدرسة، فاختر مدرسة أخرى أفضل الفاحص بيعط نفس الأ... Se mere

Bedømt til 1 ud af 5 stjerner

Do NOT join this school under any circumstance. They fool people with discounted rates and make up for that by deliberately failing experienced and good drivers also. All trainers are sitting there to... Se mere

Bedømt til 2 ud af 5 stjerner

I'll share honest review no shugar coting I applied for my license in July 2023 I got my license in 24 Nov 2024 however I was struggling to get my classes. Bad customer service, don't have manners... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

1,9

Under middel

TrustScore 2 ud af 5

177 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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1,9

Alle anmeldelser

(177)

27 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

WORST IN GULF

I BEG EACH AND EVERY PERSON NOT TO JOIN THIS FRAUD DRIVING SCHOOL! EACH AND EVERY STAFF BEHAVES AS IF THEY OWN THE SCHOOL. POOR CUSTOMER SERVICE AND THEIR SALES TEAM MANIPULATES CUSTOMER BY SAYING THAT THE LOCATION WHERE THE TEST WILL BE CONDUCTED IS INDUSTRIAL ,THEREFORE NO TRAFFIC AND IT'S EASY TO PASS . THE PLACE IS IN Jebel ALI WHERE THERE IS NO RTA TRANSPORTATION AVAILABLE. FOR THAT THEY SAY THEY HAVE ECO DRIVE BUS PRODIVDING. (ECO DRIVE BUSES COME EVERY 4 HOUR . SO IF YOU HAVE A CLASS AT (9:00AM) You'll HAVE YOU CATCH A BUS ON (5:00AM) WHICH WILL TAKE ABOUT 1HR 30 MIN TO REACH Jebel ALI FROM ANYWHERE IN DUBAI IF YOU MISS 5AM bus THEN THE NEXT BUS IS AT 9 AM WHICH WILL DROP YOU AT ECO DRIVE ON 10 30AM. AND ONCE YOU ARE DONE WITH YOUR CLASS , THEY CLAIM THEY HAVE BUS WHICH WILL DROP YOU BACK IN DUBAI BUT AGAIN ITS A MINI BUS WITH 24 SEATS AND THERE WILL BE MORE THAN 50 PEOPLE WAITING FOR THE SAME BUS AND WHO EVER BOARDS THE BUS FIRST GETS THE SEAT AND WHO EVER DOESN'T HAVE TO WAIT FOR NEXT BUS WHICH WILL BE AFTER 4 HOURS ). THEIR SALES TEAM WHO MANIPULATES CUSTOMER INTO ECO DRIVE SAYS TO THAT THEY WILL HANDLE EVERY THING IF YOU JOIN WITH THEIR REFERENCE AND OF COURSE . AFTER YOU JOIN THEY START IGNORING YOUR CALL OR BY SAYING THEY ARE OUT AND CAN'T ATTEND THE CALL AND GIVES ECO DRIVE RECEPTION NUMBER AND TELLS TO CONTACT THEM AND WHEN YOU TALK TO RECEPTIONIST THEY START BY "HELLO SIR/MAAM HOW MAY I HELP YOU " SO NOW EXPLAIN THEM THE PROBLEM AND ONCE YOU ARE DONE THEY SAY THAT THEY WILL CALL YOU BACK AFTER LOOKING INTO THE MATTER AND AS YOU KNOW YOU RECEIVE NO CALL , SO NOW YOU CALL THEM BACK AND THIS TIME A NEW PERSON PICKS UP THE PHONE AND STARTS WHICH "HELLO SIR HOW MAY I HELP YOU " NOW YOU'LL HAVE TO EXPLAIN THE WHOLE THING TO THEM FOR JUST HEARING THEM SAYING "WE ARE SO SORRY SIR/ MAAM OUR SYSTEM IS DOWN AT THE MOMENT PLEASE CALL US LATER.(LETS TALK ABOUT PAYMENT. THEY HAVE INSTALLMENT PLAN WHICH THEY SAY THAT CAN BE PAID THROUGH ECO DRIVE APP WHICH IS GUU! IT DOESNT PROCESS THE PAYMENT AND JUST KEEPS LOADING AFTER GETTING YOUR CREDIT CARD DETAILS AND WHEN YOU CALL THE CUSTOMER SERVICE THEY ACCEPT THAT THE APP HAS NO JUST FEATURE AS PAYING THE FEES THROUGH APP ITS JUST A DUMMY SO THEYLL ASK YOU YOUR EMAIL ADDRESS SO THEY CAN SEND THE PAYMENT LINK FROM WHICH YOU CAN PAY . BUT THE CHALLENGE IS YOU CANT OPEN THE LINK TWICE IF THE LINK IS CLICKED ONCE! IT WONT START AGAIN IF YOU TRY TO OPEN IT . AND YOU'LL RECEIVE NO CONFIRMATION OF PAYMENT OR A REFERENCE RECEIPT IN THIS PAYMENT LINK SO YOU JUST HAVE YOUR BANK STATEMENT OF PAYMENT FOR FUTURE REFERENCE. SO ON 14TH APRIL I PAID MY INSTALLMENT FOR RTA YARD TEST AND SINCE THEN I AM TRYING TO BOOK MY RTA YARD TEST IT KEEPS CANCELLING OR I GET IGNORED OR JUST BE TOLD "OK SIR WE'VE BOOKED YOUR TEST ON 9TH OF MAY ". I CALLED THEM SAYING I DID NOT RECEIVE ANY CONFIRMATION ON THIS . THEY SAID ITS A NEW THING THAT JUST ECO DRIVE WILL RECEIVE THE CONFIRMATIONS AND I WILL GET IT WITHIN 2 -3 DAYS ON WHICH I DID NOT AGRUE. BUT AFTER FEW DAYS ON 19TH OF APRIL THERE WAS A HEAVY RAIN IN UAE AND ECO DRIVE WAS CLOSED DUE TO RAIN . AFTER THE RAIN AND ITS IMPACT. I CALLED THEM REGARDING MY RTA YARD TEST AND THEY SAID "I CAN BOOK ON DATE 24TH OF MAY" . WHICH WAS MORE THAN 40 DAYS JUST FOR THE TEST DATE . I SAID THEM I'VE ALREADY BOOKED ON 9TH OF MAY THROUGH ONE OF THEIR AGENT . THEY SAID ME "DID YOU RECEIVE RTA CONFIRMATION,?" I SAID NO AND TOLD THEM ABOUT THE RULE THAT SPECIFIC AGENT SAID ABOUT JUST ECO DRIVE RECEIVING THE CONFIRMATIONS. AND THEY SAY THERE IS NO RULE LIKE THAT , AT THIS POINT I WAS FURIOUS I BLASTED ON THEM ON WHICH THEIR RESPONSE WAS " ITS ALL DUE TO RAIN NOT OUR PROBLEM IF YOU WANT TO BLAME SOMEONE THEN BLAME THE ONE WHO DID RAIN" . SERIOUSLY WHAT THE ? THEY WONT ACCEPT THEIR MISTAKES AND THEY HAVE ZERO RESPECT. THEY LIE AND LIE AND LIE! THIS IS HOW THEY HANDLE THE CUSTOMERS AND FINALLY I GOT A RTA YARD TEST BOOKING LINK FROM ONE OF MY FRIEND. SO I TRIED TO BOOK MY TEST THE NEAREST DATE WAS (23 MAY ) ABOUT 30 DAYS FROM THEN. I DID NOT WAIT AND BOOKED THE APPOINTMENT TO RECEIVE A MSG SAYING "YOU HAVE YOUR FEES PENDING AT ECO DRIVE,PLEASE PAY TO BOOK THE TEST" I WAS CONFUSED BECAUSE I ALREADY PAID THE WHOLE AMOUNT. I TRIED CALLING ECO DRIVE AFTER A FEW MINUTES A AGENT PICKS UP I SAID HER THAT WHAT IS IT ABOUT THE PAYMENT Pending IN ECO DRIVE . SHE SAYS " YES YOU HAVE A AMOUNT OF 2400 PENDING TO PAY . I SAID THEM I PAID ON 14TH OF APRIL . SHE SAID " THERE IS NO INFORMATION ABOUT THE PAYMENT ON THEIR SERVER" I TOLD HER THAT I PAID WITH THE PAYMENT SENT BY THEM AND THEY SAID TO PAY AGAIN. I WAS CONFUSED I THOUGHT MAYBE THEY PAYMENT WAS DECLINED OR SMTHING BUT WHEN I SAW MY BANK STATEMENT IT WAS ALREADY PAID. I CALLED THE CUSTOMER SERVICE AGAIN AND SAID THEM ABOUT THIS . THEY SAID ME "THEY WILL LOOK INTO THIS AND CALL ME BACK WITHIN 5 MINS " IT HAS BEEN MORE THAN 1 hours now in which I decided to write this review about them . It has been a terrible experience at eco drive

26. april 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I am strongly recommending never ever…

I am strongly recommending never ever think to join this institution. The outside worst institute in Dubai. It has been 1 year they are not providing the licence the class waiting period is 2 months.
The head office is in Dubai industrial city. You have to spend whole day for 1 day training. Requesting RTA to cancel the institute licensing permit.

9. april 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

One of the worst experiences in my…

One of the worst experiences in my life, very bad experience, very bad service. Worst driving school in Dubai, they will fail you so many times so they can earn more money.

You need to waste more then half day to go there and finish class, also pick up and drop of buses every 3 hours, main office to far. In hot weather they even don’t have sits you have to stay outside, some instructors are nervous and unprofessional. Anyway I’m so sorry for myself and my time and money, which I payed.

When I registered my file they said all class will be in Satwa bus station area, after I got I need 6-7 hours to go to main office.

9. april 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I am shy to give even 1 star

I am shy to give even 1 star. Those who needs license within 3 months I recommend don't prefer eco drive at all....location is too far,satffs are not supportive, you will not get schedule for class or test. Worst Worst worst

26. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Worst driving school in Dubai

Worst driving school in Dubai, they will fail you so many times so they can earn more money. Even with a very minor mistake. They will fail you. They will say this is not my business else i will pass you. Where infact they only want to get more money from you.

5. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Really poor service

Really poor service, every time while trying to book RTA road test on weekend their e wallet showing empty. I lost my slots more than 3 times and again I have tk wait 1 to 2 weeks. Really not acceptable.

21. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I wish I can give 0 star to this…

I wish I can give 0 star to this institute extremely unprofessional institute, do no enroll in this institute if you will that is the biggest mistake of your life you won't get the classes on time. They say they have shuttle but trust me it's not there when you need it literally. It's better you go to belhasa.

16. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Thnx For Heavy Truck Driving License ❤️…

Thnx For Heavy Truck Driving License ❤️ Very Good Experience In Eco Drive School . All Instructor very good. Behaviour. Caring Nature , All Good . Also My Favourite Teacher Is Sherin Gul Bangash Istructor . Its Very Good Instructor. Very Good Nature. Very Humbling . Very caring. Very Good Explains. Very Fast issue My Licence. All Credit are Sherin Gul Bangash Sir . Thnx ❤️ Sherin Gul Bangash Sir .
Big Thnx ❤️ To Rta service
Thnx ❤️ To Eco Drive

2. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

It was the worst decision of my life to…

It was the worst decision of my life to start with eco drive thru are not professional at all customer service is useless and they promise to give back to back classes but will only ask u to wait after you pay , worst experience, I suggest you who is reading this review dont start with them don’t pay them they will only waste your time

16. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

One of the worst experiences of my life…

One of the worst experiences of my life has been with them, not one, but more than once, and I am surprised that I registered an unlimited licence lessons and was surprised when I failed the first alignment test and wanted to book an exam. They told me that I am not registered unlimited and this wrong on those who registered me, I have to pay the exam and until they return me unlimited, I must pay it more than 2000 drh. And the service they have is so bad and uncooperative and their appointments are so far away, they tell me they take me from home when training and after enrolling it becomes the opposite. Also A trainer left me in the car 10 minutes from my training time to meet and talk to his friend!!!

16. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Misleading

They give you initial low price but after that they will make you fail many times in internal exams to pay more ( that's their policy )
You can pay less in other schools fairly

3. februar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I would like to share with you that my…

I would like to share with you that my experience with Eco Driving School is very bad. How they make me failed 6 times in the internal smart parking test. If they tell me from the first, they need to make more money, I don't have a problem,but what is happening to me, this is unreasonable, iwill complain to rta and I will withdraw my file from this school, and I do not recommend anyone to go to this school.

26. februar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Actually my experience soooo bad…

Actually my experience soooo bad customer service not helpful or flexible
I want to change my instructor and they asked me to pay 😂😂😂 is this joke what is happening with this school no experience at all
I really upset

27. februar 2024
Uopfordret anmeldelse

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