After trial (and lots of error) we discovered Ecoblaze Charcoal Briquettes for our Green Egg. Simply the best clean and odourless briquettes that allow you to cook expensive ingredients without fear o... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good overall experience, nice website, great product range and very competitive pricing inc free next day delivery. The only negative was the “delivery” aspect, I ordered at 2:20pm on 22nd and... Se mere
Virksomheden har svaret
Content was good as previously, contained in hessian bags further enclosed in cardoard boxes which strained to constrain the bags! It was easier to move the bags, which, although heavier, were better... Se mere
Virksomheden har svaret
This was my 2nd order of these firelighters. I discovered that the first order front September 2025 , whilst they work well, were used up sooner than expected and calculated the box had contain a max... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om ecoblaze
Skrevet af virksomheden
Ecoblaze stands as a champion for natural, sustainable, quality products. We have worked with the same suppliers for many years. This ensures consistent quality and as we grow, our partners grow with us.
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
Kontaktoplysninger
White Horse Energy, 1st Floor, Globe House, Love Lane, GL7 1YG, Cirencester, Storbritannien
- 01285402000
- sales@ecoblaze.co.uk
- ecoblaze.co.uk
4,4
Fremragende
548 anmeldelser
Har besvaret 77 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
brilliant product and no more…
brilliant product and no more difgiculty lighting my fire
22. januar 2026
Besvarelse fra ecoblaze
Hi Susan,
Thank you for your great feedback! We’re delighted to hear you’re enjoying the product and that it’s made lighting your fire much easier.
We really appreciate your support and hope to supply you again soon.
Kind regards,
KM
Besvarelse fra ecoblaze
Hi Joanna,
Thank you for your feedback, and we’re very sorry to hear your delivery has not yet arrived. We completely understand your frustration with the situation.
Please be assured that we are reviewing this issue with our logistics team to prevent similar delays in the future.
We really appreciate your patience and continued support.
Kind regards,
KM
Ecoblaze & Evri
Since my deliveries have started with Evri, I have had water damage to my firewood, this has happened on the last two of my deliveries. I had no problems at all when dpd were delivering. I will not be using ecoblaze again if evri are delivering my products.
22. januar 2026
Besvarelse fra ecoblaze
Hi Mr. Purdon,
Thank you for your feedback, and we’re very sorry to hear about the water damage to your firewood with the recent Evri deliveries. We completely understand how frustrating this must be, especially given your previous positive experience with DPD.
Please be assured that we take this very seriously and will review the issue with our logistics team to prevent it from happening in the future.
We really appreciate your patience and your previous support.
Kind regards,
KM
Good products, but packaging could be better
My deliveries tend to get split between DHL for Logs and RUF briquettes and Evri for Nestro.
the logs and RUF are fine, but a few deliveries in a rwo we have had packaging issues with the Nestro. The packaging is torn, and the logs are sometimes damp and leaking sawdust in the delivery driver's car and also my house as I bring them in.
I tried emailing the sales address to advise of the problem and kept getting a failed to send message.
22. januar 2026
Besvarelse fra ecoblaze
Hi James,
Thank you for your feedback, and we’re very sorry to hear about the issues you’ve experienced with the Nestro deliveries and the packaging problems. We completely understand how frustrating it is when parcels arrive damaged or damp.
Please be assured that we will look into this issue with our logistics and sales teams to prevent it from happening again.
We really appreciate your patience and continued support.
Kind regards,
KM
Easy to order and quick delivery.
21. januar 2026
Besvarelse fra ecoblaze
Hi John,
Thank you for your feedback! We’re pleased to hear you found the ordering process easy and that your delivery was quick.
We really appreciate your support and hope to supply you again soon.
Kind regards,
KM
Great product easy to order and…
Great product easy to order and competitive price. Delivered on time
21. januar 2026
Besvarelse fra ecoblaze
Hi Tessa,
Thank you for your feedback! We’re delighted to hear you’re happy with the product, found ordering easy, and appreciated the competitive price and on-time delivery.
We really appreciate your support and look forward to supplying you again soon.
Kind regards,
KM
Besvarelse fra ecoblaze
Hi David,
Thank you for your feedback! We’re pleased to hear you found our service professional and that your delivery was safely completed as arranged.
We really appreciate your support and look forward to supplying you again soon.
Kind regards,
KM
Besvarelse fra ecoblaze
Hi Julie,
Thank you for your lovely feedback! We’re delighted to hear you’re happy with the product, fast delivery, and our customer service.
We really appreciate your support and look forward to supplying you again soon.
Kind regards,
KM
Bought these before as excellent…
Bought these before as excellent quality same again this time
13. januar 2026
Besvarelse fra ecoblaze
Hi Julie,
Thank you for your feedback! We’re delighted to hear that you’re happy with the quality again and that it met your expectations just like before.
We really appreciate your continued support and look forward to supplying you again in the future.
Kind regards,
KM
Good quality and value
The fire lighters are fantastic- and superior to alternative brands. The quality is great and has been maintained over the years which is a credit to them. The price reflects value for money . Delivery is free and very, very fast . Mine arrived within a day - and that’s not always the case in the postcode where I live.
20. januar 2026
Besvarelse fra ecoblaze
Hi Catherine,
Thank you for your wonderful feedback! We’re thrilled to hear that you find our firelighters fantastic, high quality, and superior to other brands.
It’s great to know you appreciate the value for money, fast delivery, and that they continue to meet your expectations over the years.
We really appreciate your support and look forward to supplying you again soon.
Kind regards,
KM
Great quick delivery
19. januar 2026
Besvarelse fra ecoblaze
Hi Mrs. Taylor,
Thank you for your feedback! We’re pleased to hear you were happy with the quick delivery.
We really appreciate your support and hope to supply you again soon.
Kind regards,
KM
What a product!!
What a product!!
Thank you to everyone at ecoblaze for coming up with such a great fire-starter.
Worth far more than five stars!
And NO - I don’t work for them!!
I’ve been using ecoblaze for just over a year. Two fire-lighting seasons and they have never failed to create a live and energetic fire in my closed burner - and at the first time of asking, too.
They are clean and ready to use. I buy mine by the box and am more than happy to keep the box in full view, in the lounge - not hidden away in a cupboard under the stairs. Being all cardboard, the box can be recycled as well.
The “power” that these little guys release will start a fire for me, within just a few seconds, depending on the logs. I’m using two or three at a time - each time successful.
They are brilliant and I will never buy anything else!!
26. januar 2026
Besvarelse fra ecoblaze
Hi Steve,
Thank you so much for your amazing feedback! We’re thrilled to hear that our fire-starters have consistently worked for you over the past year and that you find them so reliable and effective.
It’s fantastic to know you appreciate the eco-friendly packaging and the convenience of having them on display. Your enthusiasm really means a lot to us, and we’re delighted you’ll continue to choose EcoBlaze.
We truly appreciate your support and recommendation!
Kind regards,
KM
Great Value
Very pleased with my first order from Ecoblaze. The wood was high quality, I like the eco friendly nets rather than plastic and the price was very competitive. Thank you I will reorder!
11. januar 2026
Besvarelse fra ecoblaze
Hi Caroline,
Thank you for your lovely feedback! We’re delighted to hear you’re very pleased with your first order, the high-quality wood, and our eco-friendly nets.
We really appreciate your support and look forward to your next order.
Kind regards,
KM
Our second order.
Our second order.
Wood and fire starters work well.
Next day delivery as promised.
A hustle free transaction.
Will happy use again and recommend.
11. januar 2026
Besvarelse fra ecoblaze
Hi Anthony,
Thank you for your feedback! We’re delighted to hear your second order went smoothly, that the wood and fire starters are working well, and that delivery was next day as promised.
We really appreciate your support, and it’s great to hear you’d happily use us again and recommend our service.
Kind regards,
KM
The delivery was very fast
The delivery was very fast. They used DPD who were very efficient. The product was in excellent condition on arrival. It was nice not to rely on a large company
18. januar 2026
Besvarelse fra ecoblaze
Hi Andrea,
Thank you for your lovely feedback! We’re really pleased to hear your delivery arrived quickly and in excellent condition, and that you found DPD efficient.
We truly appreciate your support and are glad you chose to shop with us. We hope to supply you again soon.
Kind regards,
KM
Good product and delivered on time
17. januar 2026
Besvarelse fra ecoblaze
Hi Samuel,
Thank you for your feedback! We’re pleased to hear you’re happy with the product and that your delivery arrived on time.
We appreciate your support and hope to supply you again soon.
Kind regards,
KM
Besvarelse fra ecoblaze
Hi Catherine,
Thank you for your feedback! We’re really pleased to hear you were happy with the fast delivery.
We appreciate your support and hope to supply you again soon.
Kind regards,
KM
Excellent customer service
Excellent customer service add logs burn brilliantly will certainly use again
14. januar 2026
Besvarelse fra ecoblaze
Hi Michele,
Thank you for your lovely feedback! We’re really pleased to hear you were happy with the customer service and that the logs are burning brilliantly.
We really appreciate your support and look forward to supplying you again in the future.
Kind regards,
KM
Besvarelse fra ecoblaze
Hi Sandra,
Thank you for your kind feedback! We’re really pleased to hear you’re happy with the products and the timely delivery.
We truly appreciate your support and hope to supply you again soon.
Kind regards,
KM
Great value & good qualty
We buy 200 at a time, the firelighters are wood quality and arrived quickly.
13. januar 2026
Besvarelse fra ecoblaze
Thank you for your review.
We’re really pleased to hear that you’re happy with the quality of the firelighters and that they arrived quickly. We appreciate your continued custom and thank you for buying from us.
Kind regards,
NH
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