E Cigarettes World Distribution Ltd Anmeldelser 184

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I always order from here as it easy to buy bulk liquids and if you order before 2:30pm you get delivery the next day. I opened my purchase today and saw two extra products (IVG disposable vapes) and d... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent company to deal with, fast processing and shipping, I usually get my orders next day, 2 days at latest (rarely). Competitive prices, loyalty points, and really good selection of products. I... Se mere

Bedømt til 5 ud af 5 stjerner

I have been using eCigarettesWorld for more than 3 years. I normally buy eliquid on a monthly basis (menthol being my favourite), and I can honestly say that the service has been impeccable during th... Se mere

Bedømt til 5 ud af 5 stjerner

I used the online store a number of times throughout the pandemic and found it to be a really fast efficient service every time. Its pretty hard to get specific Liqua juices in most places, hence wh... Se mere

Virksomhedsoplysninger

  1. Mad, drikkevarer og tobak

Skrevet af virksomheden

E Cigarettes World provides electronic cigarettes to Ireland. E cigarettes Ireland provide the best choice and highest quality of vape e liquid and electronic cigarettes.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

184 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Buyer beware here.

Have been a customer of this company for years. Sent me a faulty product (coils), sent them an email to tell them. Got a response that said it was me and not the product. Needless to say they have one customer less now. Buyer beware seems to be their motto. Best of luck with that strategy.

Judging by the intense response below on a 3 euro product query. I think I must go elsewhere

9. januar 2025
Uopfordret anmeldelse
E Cigarettes World Distribution Ltd-logo

Besvarelse fra E Cigarettes World Distribution Ltd

Hi, thank you for your opinion. It is certainly very helpful for other customers, but to be complete I will describe the situation from beginning to end. In mid-November last year, you bought 2 pods from us, which you complained about yesterday, i.e. 09/01/2025. So you used these pods for 2 months. Pods wear out during normal use and are not covered by any warranty. Due to the fact that we have no information from other customers that there is a problem with them, we wrote to you that other customers do not return with this problem and there is no problem with the series / batch of this product. And if you want, you can send these 2 pods back to us and we will check them. If there was a problem with the batch of this product and we did not want to replace them, you would see thousands of negative opinions about them here - but there are none.
if you sent the Pods back to us for inspection, we would check their degree of wear and correct operation. With normal everyday use, such Pods last for a week to a maximum of 2 weeks. It all depends on the intensity of use. You contacted us after 2 months, which means that if 2 pods were enough for that time, 1 pod was enough for a month - this is a very good result. Thank you again for your opinion because it confirms the quality of the product and its durability - longer than expected. We wish you a nice day

Bedømt til 1 ud af 5 stjerner

bad custumer service

having been a custumer for many years recieved a faulty battery , emailed them they said post it back so i did, now they dont respond to emails

20. november 2024
Uopfordret anmeldelse
E Cigarettes World Distribution Ltd-logo

Besvarelse fra E Cigarettes World Distribution Ltd

You are right, we forgot to reply to this email. New battery was send. Once again, we sincerely apologize.
We are quite busy during this pre-holiday period and such mishaps happen.

Bedømt til 5 ud af 5 stjerner

Brilliant

Couldn't recommend ecigarettesworld.ie enough! I had an issue with my original order and a line of communication was opened immediately and my problem was resolved quickly. Great little Irish company with fast shipping

7. juni 2024
Bedømt til 5 ud af 5 stjerner

Excellent company

Excellent company to deal with, fast processing and shipping, I usually get my orders next day, 2 days at latest (rarely). Competitive prices, loyalty points, and really good selection of products. I used to use one of the companies that has stores nationwide, but their online service is woeful compared to these guys. Very happy to have found them!

9. maj 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Read 1-star revews before purchasing!

Haha I don't need to prove anything to anyone here, I'm just having a bit of fun with your hilarious responses.

The facts are: you weren't helpful at all, stopped replying to my emails, then gave me a smart-ass response. I have been purchasing from many vape retailers, and if a vape turned out to be defective the solution was prompty found and I kept happily ordering from them.

Then I proceeded to check out your Trustpilot reviews and was absolutely shocked to see how you talk to people. It clearly showed how you (don't) care about your customers.

Btw "hit your sweet spot" is not semantically correct in this context... I see you really like using smart words, but consult a dictionary first ;)

I wish you a lovely day and future successes with your business (when/if you finally learn some good manners).

7. maj 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Intimatation what am I suppose to do…

Intimatation what am I suppose to do you would not answer my emails there is no phone number for your store which is strange.any response you have sent you are always defensive.cant even speak my Native tongue because it intimadates you .vape cost me 60 euro 10 euro to send it to you 70 euro stolen Off me vape doesn't work properly I work hard for my money I am not a charity can't wait for your defensive smart remarks.your customer care is impeccable.

17. april 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

ost 100.00 euros worth of…

I bought almost 100.00 euros worth of vapes one of them.was defective the elf 5000.long story short they wont replace it tryed to tell me its in perfect condition its not. Also the issue took days for a reply. So no I'd never use them again
I can't reply to your utter ridiculous comment. It's the elf is defective you have no idea how to keep you're customers satisfied. So chapter closed you're company is a joke.Ive used these vapes b4 it came that way.

9. april 2024
Uopfordret anmeldelse
E Cigarettes World Distribution Ltd-logo

Besvarelse fra E Cigarettes World Distribution Ltd

Hi, thank you for your opinion. However, the situation is as follows: from Friday evening (12/04/2024) you started sending us messages, and by Sunday (14/04/2024) there were about 7 of them. Due to the fact that we do not work on weekends, we did not have the opportunity to respond. After looking at the photos you sent us, you can clearly see that the rubber part that is apparently missing was removed by you and put back on the bottle, but completely the other way around (you can see it in the photo). The device always comes with instructions on how to use it, even in pictorial form. Thank you for not using us anymore and taking your frustrations out on others.

BTW
the order was worth 75.2 euros, not almost 100 as you write. Apparently you like to exaggerate and make things up a bit

Every time you edit this review, you come up with a new story. Just remove the rubber part from the bottle that you turned inside out and put it on correctly. Will it take maybe 10 seconds?
Don't you feel like you're wasting your time and energy by inventing a problem that doesn't exist?

We wish you a nice day

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