We’ve been using EatClub at our restaurant for a bit now, and it’s honestly been great. The customer experience is really smooth. The platform’s been a proper boost for us too. It helps bring in... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I know the app has worked for some people, but for me it didn’t. I was charged the full amount and had to contact customer service. Refund was processed but I’m still waiting for the money to come thr... Se mere
Amazing app that has all my favourite places! I loved not having to ask any staff to apply the discount as it was all automatically done through the card! Would highly recommend.
What can I say ? I tried to use it but the payment has been declined twice. Contacted the customer service about it but never mailed me back. Only one word: shocking.
Virksomhedsoplysninger
Skrevet af virksomheden
EatClub is a restaurant deals app that helps restaurants, bars and cafes fill spare tables, and helps diners eat out more for less. EatClub started in Melbourne, Australia in 2017, and launched in the UK in 2025. We're now live across the UK in London, Bristol, Manchester, Leeds, Liverpool and Cardiff. Restaurants list deals of up to 50% off food and drink during moments when they have spare tables. Open the EatClub app to see what's available near you right now, pay with your EatClub Digital Card and your deal is applied automatically, no codes needed.
Kontaktoplysninger
Storbritannien
- hello@eatclub.co.uk
- eatclub.com.au
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Big fan
I love using EatClub! It's been a great way to try new places to eat but also has saved me a ton of money. I used to get food delivered every week but that has got so expensive now so this is a good way to encourage my hubby and I to go out to eat instead for date nights. It's easy to use and there's always so much to choose from.
amazing app and great for being smart…
amazing app and great for being smart with my money and food!
Customer service is non existent
Customer service is non existent. Tried calling no one is ever available and no response to the emails either. Won’t be using again. Disappointed
Beware the hidden costs
Beware the hidden costs. I recently signed up for this app & it’s offers of discounted prices at selected hospitality venues. I found with my first (and only purchase) a variation in the bill the venue gave me to the one EatClub claimed on my credit card (higher $$ for EatClub) My attempts to then get customer service proved to be a long process with multi phone calls & emails. I finally had a representative reply (admitting there was a large number of correspondence which indicates I’m not the only person affected)
It turns out that if there are ‘in house promotions’ such as Happy Hour prices, EatClub ignores those & will go to the full price of the drink. Also be aware that you will pay a surcharge on your ‘EatClub’ credit card & then you will pay a surcharge for booking with EatClub to cover their costs. To add intro injury you may get an email claiming you didn’t turn up for your booking which happened to me, and therefore you will be charged $6 on your credit card. When I questioned this I was informed that there was a tech problem. By now the great savings are minimal and you are questioning whether all this stress and exposure to an app that obviously has problems is worth the trouble.
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