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easyStorage - Rochester Anmeldelser 

1
•
TrustScore 3.5 ud af 5

3,6

Opmagasinering
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Lokation

Skift lokation

Unit 3, Swift Place, George Summers Cl, Rochester, ME2 4NQ Rochester, Rochester, GB

•
+443308224932

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Opmagasinering
  2. Drev- og lagringstjeneste
  3. Flytte- og opbevaringsfirma
  4. Flyttefirma
  5. Lagerfacilitet
  6. Pakhus

Skrevet af virksomheden

easyStorage is the go-to brand for affordable, convenient storage across the UK. Part of the well-known “easy” family of brands, we make self-storage simple and cost-effective for everyone—whether you’re moving house, decluttering, or need long-term business storage. We offer a full range of flexible storage solutions: Mobile self-storage – We come to you, load your items, and store them securely without you ever needing to visit a storage unit. Drive-up self-storage – Access your own secure storage container whenever you need at one of our nationwide locations. By-the-box storage – Ideal for smaller loads, we collect, store, and return your boxes as needed. Our goal is to take the hassle out of storage and make it an affordable lifestyle choice. With transparent pricing, excellent customer service, and national coverage, easyStorage is the smart way to store.

Kontaktoplysninger

  • Unit 3, Swift Place, George Summers Cl, Rochester, ME2 4NQ, Rochester, Rochester, Storbritannien

  • +443308224932

3,6

Middel

TrustScore 3.5 ud af 5

1 anmeldelse

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 85 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,6

Alle anmeldelser

(1)

414 anmeldelser inden for de sidste 12 måneder

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Bedømt til 4 ud af 5 stjerner

I wanted to give this a 5

UPDATE:
Since writing this review I was contacted by the franchise director Cheong. He was very apologetic that this was my first experience today and I met him at the site today. He could not have been more helpful. So, I have now given four stars instead of the original 1. You don’t know if something is good or bad until it goes wrong. Maybe too much tech for this old fashioned person. Thanks again Cheong

I wanted to give this a 5. I turned up today at the storage site with a car full of stuff. The app for the gate and the lock worked perfectly. Drove home for a second load, got to the site. The lock didn’t load on the unlock tab on the app. Rang the LockVue number, got AI assistant, no help whatsoever. Rang the Easystorage number, exactly the same. Sent emails. Went onto the websites, used their contacts, all while stuck at the site in the freezing cold, waiting for someone to get back to me. Then when I had lost over half an hour waiting, that cost me another car load, the app froze at the opening the gate. I was panic stricken. Eventually after logging in, out, repeat, it opened. I wanted to be able to use this on my own but my confidence is now so low I will be cancelling my contract as soon as. Your customer services on a Sunday are non-existent. Really gutted.

29. marts 2026
Uopfordret anmeldelse
easyStorage - Rochester-logo

Besvarelse fra easyStorage - Rochester

Hello,

Thank you for updating your review, and for taking the time to share your experience in such detail. We’re very sorry for the initial difficulties you faced — we completely understand how frustrating that must have been, especially given the circumstances on the day.


We’re really pleased that Cheong was able to meet with you, assist in person, and help restore your confidence in the service. Providing reliable access and support at all times is extremely important to us, and your feedback has been invaluable in highlighting where we need to improve.


We truly appreciate you giving us the opportunity to put things right, and we hope to continue supporting you moving forward.


Best wishes,

Tim & the EasyStorage team

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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