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Easyparcel Singapore Anmeldelser 56

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TrustScore 2 ud af 5

2,2

Kurér- og leveringsservice
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Do not use them. I should have read here instead of reddit which sing praises of their low prices In order to get good rates, we bought credit. However courier failed to pick up as Easy Parcel... Se mere

Bedømt til 1 ud af 5 stjerner

If you are considering to use EasyParcel, RUN ! My experience is that I had a very urgent mail to be sent to Europe, so I selected FedEX Express. Collection expected on the same day, and next day... Se mere

Bedømt til 1 ud af 5 stjerner

Worst website. Firstly, their website had errors and ended up charging me twice for top ups and they claimed it's not refundable. Offered not help for rejected shipping return and mentioned i... Se mere

Bedømt til 5 ud af 5 stjerner

Received my items in good condition. They even have tracking SMS notification from the seller who's using EasyParcel to inform me my parcel has been shipped. the parcel was nicely wrapped with pretty... Se mere

Virksomhedsoplysninger

  1. Kurér- og leveringsservice

Skrevet af virksomheden

Largest-courier service platform in Singapore. Successfully partnered up with local & domestic courier partners, users can compare and book for their domestic delivery or international delivery. #EasyParcelSingapore #DeliverySingapore #CourierServiceSingapore #OnlineCourierService #ShippingProvider

Kontaktoplysninger

2,2

Under middel

TrustScore 2 ud af 5

56 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Received my items in good condition

Received my items in good condition. They even have tracking SMS notification from the seller who's using EasyParcel to inform me my parcel has been shipped. the parcel was nicely wrapped with pretty pink EasyParcel packaging which is quite attractive. my items arrived fast n safely with extra great service to make me happy.

28. juni 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

CS is pretty good

Ms Fatheiha from the CS team was very professional in handling my case and answering any doubts. Save me from lots of hassle.

15. juni 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

High recommend for an online business…

High recommend for an online business to use or if you have a single parcel to send.

I find their website is super easy and direct, and no hidden cost to book shipment.

Currently, I am using EasyParcel to send ship to domestic and international countries.

14. juni 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This system is cok up

This system is cok up. They will messed up ur collection and failed attempt up to 10 timws in a row whereby u have to use thw stupid software to contact their cs and the cs are ao unrealible when they tried to shift responsibility.

Not just that they will anyhow CHARGE u extras by claiming weight discrepancy whixh ia totally untrue

5. juni 2022
Uopfordret anmeldelse
Easyparcel Singapore-logo

Besvarelse fra Easyparcel Singapore

Warmest greetings and good day to you!

We are so sorry to hear about this and thank you very much for taking the time to share the situation. We apologize on behalf of the courier service that you’ve experienced on the shipment not being picked up on the scheduled date and sincerely apologize on the weight discrepancy issue.

Upon checking, we do believe that you are referring to Tracking no : 33386608883 for the collection issue. Based on the checking with our customer service agent, they do have an email with Ticket ID: 3054108 with your end.

We strongly believe that you are well aware that the parcel has failed to pick up due to the printing of Airway Bill) AWB is not clear and it was covered by the tape. Courier was unable to scan in with the AWB and If the courier removed the tape, the paper might be torn. They will be unable to scan in as well.

While, regarding the weight dispute issue, kindly be informed that these were the charges imposed by your selected courier company, Aramex.

For your information, based on our Terms and Conditions 4.0 International Shipments, shipment charges are calculated according to the higher of actual or volumetric weight and any Shipment may be re-weighed and re-measured by related courier to confirm on the calculation. You may refer to this link for more information: https://easyparcel.com/sg/en/tnc/. Once the courier finds out that the parcel weight is incorrectly declared, they will bill EasyParcel on the correct parcel weight and EasyParcel will bill our User accordingly.

Sincerely, we apologize that you are not well aware of this part. While we very much regret this charge, we are glad to open this line of communication to ensure the customer satisfaction would rise and we really appreciate your time and effort for raising this complaint to us.

As per checking with our customer service team, they do have an email with your end under Ticket ID : 3065348, kindly reply to this email for us to provide better assistance.

Thank you.

Bedømt til 5 ud af 5 stjerner

I love EasyParcel Singapore as it ease…

I love EasyParcel Singapore as it ease my life from traveling anywhere to send my parcels. In addition, It also offers free pick-up, rewards, paperless delivery and best rate on the platform. I am sure you will love this parcel delivery app as well !!

29. april 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

EasyParcel Best Delivery Platform!

EasyParcel is one of the best delivery platform in my opinion! I like the fact that it give me all the available couriers for me to compare the rates and types of services for me to pick. Plus, all the steps are very straight forward especially to book a shipment to send internationally within few minutes really impressed me!

22. april 2022
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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