Don't know how trust pilot works, but I can assure easyfurniture.co.uk, does not sell beds, so I am unsure how these reviews relate to this company. Maybe someone from trust pilot can contact me to l... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From my first inquiry to the delivery of my new table and chairs, the staff was incredibly helpful. They patiently answered all my questions and even offered design tips that transformed my dining a... Se mere
Same problem like all other reviews, a pity I didn't read them before buying a bunk bed, parts missing, cero screws and no instructions. Fortunately my husband speaks german and he could help me calli... Se mere
The most amazing customer service! Replacement parts required for a bed that is a couple of years old, after one email to the customer services department the parts were dispatched and received within... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
The best range of carver and dining chairs imported from around the globe. Order securely online today.
Kontaktoplysninger
Rydding Lane 7, B71 2EU, West Bromwich, Storbritannien
- easyfurniture.co.uk
3,8
God
22 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Still no delivery, terrible customer service
I ordered a shelving unit over a month ago - not a bespoke item that needed to be made for me, just an off-the-shelf flatpack item. The company took my money immediately but as yet the item I bought is still not delivered and I have no idea where it is.
I have had to chase them on a daily basis just to get a tracking link - which shows only that the item has never been handed to their delivery couriers. Whenever I email them, it takes them at least 24 hours to respond; they simply don't respond at all at weekends. They are now claiming that the courier 'brought the item back' and would I like it delivered 'again'? They still cannot tell me a delivery date - only estimate that it will take over a week.
I have no trust in this company at all. Their website is misleading in the extreme - I thought I was buying from a UK-based company because they have a website written in English with a .co.uk domain name, but it is fact a false front for a German/Austrian company and as soon as you place an order you have to deal with reps who speak a strange inaccurate English and are clearly based abroad. There is no UK telephone number and every email address forwards to the same German/Austrian one. Their website is plastered with claims that they are a reputable company and have loads of positive feedback but there is no way of checking this and they seem to have no social media presence at all. I cannot recommend using this company to anybody.
6. august 2018
Uopfordret anmeldelse
Missing parts on bunk bed
Recently bought bunk bed with chute attached. Items delivered and once erected there were no screws or parts to connect the chute to the bunk bed. Contacted easy furniture and realised that although it was a .co.uk web address it transpired it was somewhere in Europe and took a few emails to clarify the parts were missing and to have them sent on. I was offered a discount and to get the parts myself! Unsure how I was supposed to do that considering I had no idea where this bed was manufactured. The parts were sent out and no screws and items didn't fit together properly. As my granddaughter had been waiting nearly 6 weeks to get her chute my son manipulated the parts to fit and sourced appropriate screws. I scanned and sent through the instruction manual page and marked the parts missing. I am very disappointed in the service and would advice anyone purchasing one of these to make sure you ask the company to check thoroughly the item prior to dispatch as difficulty in having them sent on later due to language barrier. The quality of the bed is really good but quality control letting them down.
29. april 2018
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.