What looked like opening a can of worms, with more information required than seemed appropriate, turned into a very straightforward procedure. Book up, arrange a time, get assessment, pay, document... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From the first contact we had with easy EPC the experience was smooth and all the staff we dealt with were honest and helpful and conscious of our requirements. When we re contacted them to review t... Se mere
Virksomheden har svaret
From the very first phone call I was put at my ease and assured that Easy EPC could and would help me. A booking for an EPC survey was made for a date that I requested and it all ran smoothly. The E... Se mere
Virksomheden har svaret
Very easily and professionally booked in . Kept us informed at all times . Once paid the certificate was sent by email straight away . All in excellent service . Definitely would recommend them... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Easy EPC
Skrevet af virksomheden
Every property certificate, the easy way
Utilising our 17 years experience in the industry paired with our specialised assessor, admin, and technical teams to provide expert and efficient service across the UK.Our comprehensive list of 15+ services ensures you can find all your property compliance needs under one roof. Quote Me Today Energy Performance Certs Rental Property Surveys Sale Property Surveys New Build Surveys MEES Consultancy
Kontaktoplysninger
First Floor, 12 Albion Street, BN2 9NE, Brighton, Storbritannien
- 0800 170 1201
- customercare@easyepc.org
- easyepc.org
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Wonderfully responsive to my needs
Wonderfully responsive to my needs. So helpful, plus the speedy service is much appreciated. Going above and beyond
13. maj 2026
Besvarelse fra Easy EPC
Hi Christina, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
Your recognition of our team's responsiveness, helpfulness, and speed is greatly appreciated and motivating, we’ll be sure to share your feedback with the team.
If you require any surveys in the future, we'd be delighted to provide our services again.
Besvarelse fra Easy EPC
Hi Mr Belton, we appreciate that you’ve taken the time to share your insights.
We're pleased to know that our dedication to communication, efficiency, and friendliness has been well-received.
Should you need another survey or further assistance, we're just a call or email away.
Too price cost me money to fail my…
Too price cost me money to fail my cooker which never were problem scamming bastard
13. maj 2026
Besvarelse fra Easy EPC
Hi Misbah, thanks for taking the time to leave a review, we take feedback seriously here.
I understand that you are upset that your cooker didn’t pass the gas safety certificate inspection, and I would like to explain further why this is, to help you understand why the appliance is not safe to use.
The purpose of a Gas Safety Certificate is to ensure that all gas appliances in a property are safe to use and will not cause danger to those occupying the property at any time, unfortunately it was found during the inspection that your cooker is unsafe.
Our engineer noted three main issues when completing the gas safety inspection, which was that the cooker that failed had been modified to bypass the FDS (Flame Supervision Device) and the burners that were not modified had failed FDSs. The Flame Supervision Device is a critical safety device built into gas appliances that ensures when a flame is extinguished that the gas stops going to the burner. This is a vital component as it stops unburned gas leaking from the appliance, preventing a dangerous build up of unburned gas in the kitchen/property. The engineer also noted that there was no interlock on the gas supply and no fixed permanent ventilation.
In terms of the price of your survey, we always aim to provide the most competitive quote available while still paying our staff and engineers fairly, however we know that occasionally you may be able to find a more competitive quote. Our quotes are no-obligation, so you are always free to go elsewhere should you please.
I hope that this explanation has helped you understand why your cooker failed, but should you like to discuss the report or anything else further, our customer care team will be more than happy to help, so please don’t hesitate to reach out.
Helpful and professional service with…
Helpful and professional service with prompt response to communication.
8. april 2026
Besvarelse fra Easy EPC
Hi Peter, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
We're truly pleased to hear your feedback on our service and communication as we strive to keep our standards in those areas as high as possible.
If you're in need of any property survey services in the future, we’re ready to help.
Besvarelse fra Easy EPC
Hi Susan, thanks for taking the time to leave us a review.
Your satisfaction with our helpfulness and speed is our priority, and it’s great to hear we're on the right track.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
Very helpful from start to finish
Very helpful from start to finish. Would highly recommend Edda!
30. april 2026
Besvarelse fra Easy EPC
Hi John, we really appreciate that you've taken the time to share your experience with us.
It's lovely to hear your feedback for our assessor Edda, we'll be sure to pass your kind words onto her.
Should you need another survey or further assistance, we're just a call or email away.
I was well informed with everything…
I was well informed with everything going on the engineers were friendly and it was all done in a reasonable amount of time
29. april 2026
Besvarelse fra Easy EPC
Hi Suzanne, thanks for your 5* review, we really appreciate you taking the time to share your experience with us.
It's rewarding to know that you appreciated our communication and speed, as those are priorities for us.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Besvarelse fra Easy EPC
Hi Lee, we appreciate that you’ve taken the time to share your insights.
Providing easy, quick and professional service something we prioritise here at Easy EPC, so it's great to hear that you'd rate us 5 stars for it.
Should you need another survey or further assistance, we're just a call or email away.
Quick and easy.
Very easy and quick to book. Phoned up, got through straight away, helpful woman took info & gave me a price. Received email confirming cost almost immediately. Replied email to confirm date. All very straight forward. Price was pretty good too. Would use again.
28. april 2026
Besvarelse fra Easy EPC
Hi Tracey, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
We're delighted to know our efforts towards providing speedy, straightforward service at good prices have resonated with you positively.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
Amazing experience
Amazing experience. Easy to get quote booked in. The lady who visited us was lovely and she explained what she was doing. Got the invoice to pay within a couple of days and then I could access the EPC.
Highly recommend.
1. maj 2026
Besvarelse fra Easy EPC
Hi Alex, it's important for us to hear directly from clients, so thanks for taking the time to share your feedback.
We're happy to hear that you'd recommend us for our services, particularly our ease of booking and our assessor.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
Helpful assessor (Ron) and promptly and…
Helpful assessor (Ron) and promptly and efficiently arranged
24. april 2026
Besvarelse fra Easy EPC
Hi L Jones, thanks for taking the time to leave us a review.
It's great to hear you’re happy with our service and we’ll be sure to pass on this feedback to the team.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Hassle free
Hassle free, did as requested with no fuss or red-tape. Prompt & efficient.
24. april 2026
Besvarelse fra Easy EPC
Hi Mark, thanks for your 5* review, we really appreciate you taking the time to share your experience with us.
We take pride in providing prompt, hassle-free service, so we're glad that we hit the mark for you.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Quick and easy
Quick and easy. The assessor even liased with my tenant to arrange access.
23. april 2026
Besvarelse fra Easy EPC
Hi Dave, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
We're pleased to know that our dedication to providing quick and easy service has been well-received.
If you require any surveys in the future, we'd be delighted to provide our services again.
Great and prompt service
Great and prompt service. They were also understanding when we had to reschedule the appointment several times. Kudos!
22. april 2026
Besvarelse fra Easy EPC
Hi Miss Jay B, it's important for us to hear directly from clients, so thanks for taking the time to share your feedback.
Promptness and ensuring the experience for our customers is as easy as possible are things our team prioritises, so it's great to hear that you'd rate us 5 stars for it.
Should you need another survey or further assistance, we're just a call or email away.
Fast service and very friendly customer…
Fast service and very friendly customer service.i highly recommend
22. april 2026
Besvarelse fra Easy EPC
Hi Kandiah, we really appreciate that you've taken the time to share your feedback with us.
Your recognition of our team's friendly and fast is greatly appreciated and motivating, we’ll be sure to share your feedback with the team.
If you're in need of any property survey services in the future, we’re ready to help.
Aggressive sales
Sales are too aggressive. They provided me with the generic report after having the drawings only. They kept aggressively chasing for the invoice for the useless consultation.
Only later they offered to speak to a consultant and discuss the issues directly.
I would recommend to have someone local instead.
Hope they may be more helpful with the testing and I will be able to amend the review
16. april 2026
Besvarelse fra Easy EPC
Hi Dmitriy, many thanks for taking the time to provide your feedback.
We take customer feedback seriously here, and I have taken the time to investigate your booking, communications and report with my colleagues.
I can see that upon quoting our team provided a breakdown of what is included in the desk based consultation service you requested, which we followed up on as a courtesy (standard practice within our company). What is included in the consultancy was explained further in a call at your request before you accepted the quote and booked in. Once we had the required information about the property, our engineer with 20+ years experience completed the consultancy report detailing exactly the changes recommended to bring your property in line with building regulations.
Once the report was completed and quality checked the invoice became due, and once paid we would send out the report. This is our standard process and is detailed in our automated email sent upon booking. We did not receive payment so our accounts team followed up to request this, as we were unable to release the consultation report for you to review until payment had been received.
When payment was received and the report sent out we were disappointed to hear that you were not happy with the results, and strived to ensure that you received the additional support you needed. I can see that our team arranged a call between you and the engineer to provide more assistance and kept in touch via email to reiterate the additional advice and see if you had any extra questions.
I have spoken with my colleagues who were under the impression that you were satisfied with the outcome of the additional help and that you would let us know if you had further questions. If this is not the case and you do require more help, please do let us know.
Besvarelse fra Easy EPC
Hi Tony, we really appreciate that you've taken the time to share your feedback with us.
We're dedicated to providing efficient service for our customers, so we're delighted that you'd recommend us for that.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
Fast appointment and turned up when…
Fast appointment and turned up when they said they would. Polite. Explained what he was doing/measuring.
16. april 2026
Besvarelse fra Easy EPC
Hi Ruth, we appreciate that you’ve taken the time to share your insights.
It's great to hear you’re happy with our service and we’ll be sure to pass on this feedback to the team members who helped you.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
As an elderly person who is not IT…
As an elderly person who is not IT minded and the straight forward conversation I had on phoning up made it all stress free.
All this made it a pleasant experience.
Thank you Derek
14. april 2026
Besvarelse fra Easy EPC
Hi Derek, we're grateful for the opportunity to hear about your experience.
Our team is dedicated to keeping the "Easy" in Easy EPC, so it's great to hear how pleasant and stress-free your experience with us was.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Very easy to book
Very easy to book and company came back with a time date which was easy to change pending my availability. Contractor carried out the test and gave some good advice. Would use again for all safety checks etc.
14. april 2026
Besvarelse fra Easy EPC
Hi Matt, customer feedback is important to us, so thank you for taking the time to share yours.
We're happy to hear that you would rate our service, specifically our ease of use and advice, as 5 star.
If you require any surveys in the future, we'd be delighted to provide our services again.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.