What looked like opening a can of worms, with more information required than seemed appropriate, turned into a very straightforward procedure. Book up, arrange a time, get assessment, pay, document... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From the first contact we had with easy EPC the experience was smooth and all the staff we dealt with were honest and helpful and conscious of our requirements. When we re contacted them to review t... Se mere
Virksomheden har svaret
From the very first phone call I was put at my ease and assured that Easy EPC could and would help me. A booking for an EPC survey was made for a date that I requested and it all ran smoothly. The E... Se mere
Virksomheden har svaret
Very easily and professionally booked in . Kept us informed at all times . Once paid the certificate was sent by email straight away . All in excellent service . Definitely would recommend them... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Easy EPC
Skrevet af virksomheden
Every property certificate, the easy way
Utilising our 17 years experience in the industry paired with our specialised assessor, admin, and technical teams to provide expert and efficient service across the UK.Our comprehensive list of 15+ services ensures you can find all your property compliance needs under one roof. Quote Me Today Energy Performance Certs Rental Property Surveys Sale Property Surveys New Build Surveys MEES Consultancy
Kontaktoplysninger
First Floor, 12 Albion Street, BN2 9NE, Brighton, Storbritannien
- 0800 170 1201
- customercare@easyepc.org
- easyepc.org
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent organisation and great service.
Staff were very help and arranged an EPC to a commercial building at short notice in the North East of England. The surveyor was excellent and I was really happy with the service supplied and how it easy it was to arrange.
I will use Easy EPC again when needed
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra Easy EPC
Hi J George Smithy, we really appreciate that you've taken the time to share your feedback with us.
We take pride in providing excellent, easy to use service and always aim to work to any time constraints you may have, so we're thrilled to hear that we hit the spot for you.
We're here for any further assistance you might need and look forward to serving you again.
Polite and professional
25. juni 2025
Besvarelse fra Easy EPC
Hi Mr Allen, many thanks for sharing a review for us.
We take pride in providing polite and professional service, so we're glad that we hit the mark for you.
Should you need another survey or further assistance, we're just a call or email away.
Very good service I appreciate your…
Very good service I appreciate your time and the engineer was very helpful thank you very much
25. juni 2025
Besvarelse fra Easy EPC
Hi there, customer feedback is important to us, so thank you for taking the time to share yours.
Your satisfaction with our engineers and our service is our priority, and it’s great to hear we're on the right track.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Easy EPC provide a wide variety of Professional Report.
Easy EPC are professional, reliable and have the ability to produce a wide variety of Professional Reports required by Building Control and Planning officers at highly competitive prices, and at relatively short notice.
We are pleased to recommend them.
19. juni 2025
Besvarelse fra Easy EPC
Hi Roxburgh Properties Ltd, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
Customer satisfaction is our priority, so we're thrilled to hear that you'd recommend us for our professional, reliable, and competitively priced services.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
Arrangements made promptly.
Arrangements made promptly. Dates and time agreed. Very efficient service.
16. juni 2025
Besvarelse fra Easy EPC
Hi Linda, it's important for us to hear directly from clients, so thanks for taking the time to share your feedback.
We're truly pleased to hear your feedback on our promptness and efficiency as we strive to keep our standards in those areas as high as possible.
If you require any surveys in the future, we'd be delighted to provide our services again.
Very helpful and efficient
Very helpful and efficient. Could have been a little cheaper.
17. juni 2025
Besvarelse fra Easy EPC
Hi Jeff, we appreciate that you’ve taken the time to share your insights.
We're pleased to know that our dedication to being helpful and efficient has been well-received. Our customers usually find that we provide competitive pricing, so we're sorry that you didn't feel the same about your experience.
Thank you for choosing us for your property compliance needs. We are here should you require our services in the future.
Besvarelse fra Easy EPC
Hi Julie, we really appreciate that you've taken the time to share your feedback with us.
Our team is dedicated to keeping the "Easy" in Easy EPC, so it's great to hear how happy you are with us.
Please consider us at your service for any further property compliance needs.
Efficient process throughout
10. juni 2025
Besvarelse fra Easy EPC
Hi John, we're grateful for the opportunity to hear about your experience.
Your satisfaction with efficiency is our priority, and it’s great to hear we're on the right track.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Besvarelse fra Easy EPC
Hi Richard, we're grateful for the opportunity to hear about your experience.
Your satisfaction with our service is our priority, and it’s great to hear we're on the right track.
If you're in need of any property survey services in the future, we’re ready to help.
Very helpful team of people here
Very helpful team of people here. Easy by name and the process was certainly that, thankyou.
9. juni 2025
Besvarelse fra Easy EPC
Hi there, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
We're very proud of our team and so we're thrilled to hear how much you appreciated their work.
If you require any surveys in the future, we'd be delighted to provide our services again.
Besvarelse fra Easy EPC
Hi Diamond Construction NW Ltd, many thanks for sharing a review for us.
We're happy to hear that you would rate our service, specifically our fast turnaround, as 5 star.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Very easy and quick service
Very easy and quick service. Our reviewer was very thorough and followed up with a few questions to make sure she had all the details. I would use them again.
4. juni 2025
Besvarelse fra Easy EPC
Hi R Black, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
We're truly pleased to hear that you would use our services again due to our easy to use, quick and thorough, as we strive to keep our standards in those areas as high as possible.
If you require any surveys in the future, we'd be delighted to provide our services again.
Besvarelse fra Easy EPC
Hi Alex, we're grateful for the opportunity to hear about your experience.
We're happy to hear that you would rate our service, specifically our ease of use, as 5 star.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Very prompt and well organised.
30. maj 2025
Besvarelse fra Easy EPC
Hi Andrew, we appreciate that you've taken the time to share your insights.
It's rewarding to know that you appreciated our promptness and organisation, as those qualities are priorities for us.
Should you need another survey or further assistance, we're just a call or email away.
Besvarelse fra Easy EPC
Hi Mak, thanks for taking the time to leave us a review.
We take pride in providing smooth service for our clients, so we're glad that we hit the mark for you.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Very difficult to secure suitable times…
Very difficult to secure suitable times for inspections with small time windows allocated to agree access otherwise time slots re-allocated. Not particularly user friendly
30. maj 2025
Besvarelse fra Easy EPC
Hi Prince, thanks for taking the time to leave us a review, we always appreciate hearing how we did from our customers.
Your constructive criticism on our windows for securing an appointment is helpful feedback for our continued improvement.
I have taken the time to look into your bookings and communications and can see that our usual process of holding an offered appointment for 1 working day while we wait for our client to confirm if it is suitable was not long enough for your requirements, so we increased the hold time to 2 working days. When this was still not long enough we agreed to a longer appointment hold time, but with the appointments being slightly further in the future, to allow for arrangements to be made, and I’m happy to see that we did indeed manage to book in appointments for your inspections.
I can understand your frustration while trying to secure an appointment that suited your needs, and would like to explain the reasoning behind our hold times to aid your understanding. The reason we set a timeframe for an appointment to be secured within is so that we can keep our assessors diaries full in order to fulfill the daily amount of surveys required to run a profitable business, and I can see that our assessors in your area are busy, so the appointments were in high demand.
I appreciate your honest feedback about the difficulty you experienced, please rest assured that I have passed this on higher up, so that we can continue to monitor our processes to ensure our client’s needs are being met sufficiently.
Thanks again for sharing your feedback, should you wish to discuss your experience in more detail or require any other assistance, we're readily available.
Besvarelse fra Easy EPC
Hi Stephen, customer feedback is important to us, so thank you for taking the time to share yours.
Your satisfaction with communication, politeness and thoroughness is our priority, and it’s great to hear we're on the right track.
If you're in need of any property survey services in the future, our team is ready to help.
Exceptional service!
Great service got back to me straight away and booked appointment next day. Emailed me certificate same day as paid invoice.
Would highly recommend!
19. maj 2025
Besvarelse fra Easy EPC
Hi Stephen, thanks for taking the time to leave us a review.
Providing exceptional and speedy service for our customers is a key priority here at Easy EPC, so it's great to hear that you'd rate us 5 stars for it.
If you require any surveys in the future, we'd be delighted to provide our services again.
Simple to use one phone call and it was…
Simple to use one phone call and it was sorted, contacted my tenant direct and booked appointment to suit them first class
Dave g
20. maj 2025
Besvarelse fra Easy EPC
Hi Dave, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
We're truly pleased to hear your feedback on how easy the experience was for you, as we strive to keep our processes as simple as possible for our clients.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Professional and efficient
I was very impressed with Easy EPC. My initial telephone enquiry was dealt with quickly and efficiently by Sam. The assessor, Kim, contacted me the evening before the appointment to confirm timings and she arrived promptly the following day. I received the EPC on the same day as the assessment. I would definitely recommend Easy EPC!
20. maj 2025
Besvarelse fra Easy EPC
Hi Shauna, we love reading feedback from our customers, so thanks for taking the time to share yours with us.
We're happy to hear that you would rate our service, specifically Sam and Kim's efficiency and promptness, as 5 star.
If you're in need of any property survey services in the future, our team is ready to help.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.