Easy Bathrooms - Birkenhead Anmeldelser 73

Cal has been a massive help with designing our bathroom, offering candid advice and really listening to our thoughts and concerns. We're thrilled with our experience with Easy Bathrooms Birkenhead and so pleased with how our bathroom has come together.

We recently purchased our bathroom from Easy Bathroom and just want to say a huge thank you to Callum for his outstanding service. He was incredibly patient throughout the entire process and took the time to answer all of our questions without ever making us feel rushed.
We had quite a few specific requests and changes along the way, and he was always accommodating, understanding, and professional. Nothing ever seemed like too much trouble. His knowledge and attention to detail really helped us feel confident in our choices.
Customer service like this makes all the difference, and we truly appreciate the time and effort he put into helping us create exactly what we wanted. Highly recommended! Thanks Callum.

Great friendly communication throughout. Had to make several changes to my order, but no problems at all for the guys. All sorted professionally and quickly. Great service, thanks.

Easy to deal with and proactively looked for cost savings for me.

Just ordered from Birkenhead branch.
Whole process so far has been exceptional. Max and Callum provided great insight and assistance with the design and offered helful tips. Thanks to all the staff. Now looking forward to the installation

Visited there today with no appointment to look at kitchen tiles. Had a brief look on the website before, but we weren’t 100% sure on what we needed. Richie and Jordan were brilliant - although it was busy they were really helpful, giving us some opinions on some of the tiles we had been looking at based on daily maintenance etc. Easy transaction, we were in and out with what we needed within half an hour. Thanks so much for making this an easier process than I had anticipated!!

Max and all the staff have been very helpful in helping us choose our bathroom. Made it really easy.

Professional staff as always

Absolutely top-class service.

I couldn't have asked for a better time from walking through the doors (Birkenhead) to finalising the materials and securing the work to be done. Great people, highly recommend 👌

Visited Birkenhead, New Chester Road to have a look at options and because of how pleasant the staff were, we didnt want to consider anywhere else. Richard Taylor was exceptional as he really went out of his way to make the process simple and helped with options available for our small bathroom. I was worried it was a complicated task, but they took all the pressure off. There were other staff there and all very pleasant and welcoming, but only know one name (Jordan). They are a credit to the company as you don't often get that level of service. Thanks Guys.

Purchased furniture and tiles, did not use the fitting service or the finance service that Easy Bathrooms also provide.
Good selection of tiles and bathroom furniture, well laid out show room, friendly helpful staff. Delivery arrived on time and undamaged.
When emailing I received prompt replies and any queries were quickly answered and dealt with. Would recommend to anybody looking to get a new bathroom.

Good choice in showroom. Friendly and helpful staff.

We bought everything for our bathroom in Feb 2025. The plumber couldn’t fit the waste that had been selected, all sizes were provided. The shower tray was too big and trying to get it exchanged was a joke. They wanted to me to return it (it hadn’t been opened), then be inspected, then the correct one sent.
Now we have a 2 cracks in the plinth that the shower sits on, despite numerous emails, no resolution and even an email saying it’s not something they supply!! Would never recommend, go to Clifton’s instead.

Great service

I was served by Richard Taylor who knew his products. I had a few questions which he was quick to answer. A genuine sales guy who didn't just want to sell the high end product. We discussed my order and what I wanted and the advice given gave me the choice to choose with ease. The delivery was at a date convenient to me. Richard ensured he priced matched against their competitors, which was a bonus. There was one discrepancy with the order (wrong shade of tile) but was quickly rectified by Callum and was in store within 2 days. No wasted days for our tiller. Will I use this shop and services again? Absolutely. I could see Richard is a good team leader and this was evident in another visit to top up on adhesive, where the lads carried the products to my vehicle. Great customer care skills and I was spoken to like a customer. Thanks guys... See you again soon...

Great choice and patient staff.
Good product knowledge.

Great service and product, everything was quick and arrived on time.

Visited store in bromborough and was assisted by Callum. He was extremely helpful and friendly and his knowledge was superb. He listened to our needs and provided expert advice. Happy to say we have placed our order and very much look forward to our new bathroom. Thank you Callum for providing excellent customer service. Kim and Gary James

The guys at their Birkenhead branch were very helpful. However no one mentioned that delivery would be to the kerbside outside our house. It appears that carrying these (heavy) objects inside is the responsibility of the purchaser. It would cost an extra £60 for this service but nobody told us about this. As my wife and I are in our 70s this was not an option. The delivery driver was very helpful and carried most things in but some pieces were too heavy for him (and he was a big lad). When I called Birkenhead to complain they came straight out and fixed it. Redemption!