Easy Moving Toronto Anmeldelser 22

100% DO NOT recommend Trans Moving. If you want a nightmare move, a company that has ZERO care for your belongings? Then book with this company. My items were picked up March 22nd for a move from Toronto to Edmonton. I inquired when my items would be delivered and l was told by (Daria) that it took about 2 weeks to deliver. Once l booked l inquired about the delivery window again and the GM (Yuri) advised delivery would be 1st week of April for my items. It all went downhill from there. The 1st week of April came and went and my items where not delivered and zero communication from the company about delays or anything. I sent a follow up and was advised the items would now be delivered the week of the 10th of April and Yuri noted in his email I would be contacted and notified a day before delivery. Now we're on April 18th and l still haven't heard anything. I sent over an email in the early morning of the 18th and Yuri responds telling me delivery would be done that day (18th) in the afternoon and I would be called with the exact time. Keep in mind this is less than the day notice he had advised l would get. Even 12 hours notice would have worked, but we went with it. So we prepared for the "afternoon" delivery Yuri had noted in his email. We patiently waited and next thing it's 6pm EST and still no word on the supposed afternoon delivery. At this point we had been waiting and when l called and spoke to Yuri voicing my valid frustrations not only was l told he didn't email me saying the delivery would be done in the afternoon, but now delivery could happen even the next day. Notice how my delivery times kept on changing everytime l inquired...if l had not made any inquires l would have had zero communication from Yuri. Now to make matters worse...l receive a call from Yuri's driver at 9pm EST (7pm in Edmonton) and he's talking about he's now driving from Calgary to Edmonton and will be making a delivery maybe in 3 hours...so after 10pm in Edmonton. The lack of professionalism and communication really sealed it in, a delivery after 10pm at night...with 3 hours notice...insane. we opted not to wait for a late night delivery considering the ever changing delivery times...we weren't about to wait till late in the night for a delivery that likely would not have made it anyway. The next morning when delivery was to be made the driver showed up on his own (no helper) when l booked this service l had inquired and advised that delivery was to a house and all items would need to go to a basement and l was assured with was fine. A team would be doing the pick up and drop off. Not only was it just the driver who showed up, he was not prepared. My family watched the driver offload other clients items (to get to mine) from the truck and dumped them onto the snowy muddy ground. You would think the company would have runners, Tarps etc to properly protect and care for their clients belongings...no, that was not the case at all. My couch was received scrapped up and my 6 drawer chest was not only scrapped up it was broken by the driver. Again this was one person who was assigned to offload heavy pieces of furniture. No compensation what so ever and my family was also stuck moving items due to the lack of personnel that arrived to offload my items. What was the point of paying for movers and their manual labour if they don't do what they are paid for... This company is very much ripping people off and providing false information to its customers just to get them to book with them. They will mishandle and break your items and not compensate you, and expect you to do manual labour. Not only was my stuff mishandled but my family watched as they mishandled other clients items that were in the delivery truck. Voice any concerns and you will be met with rude responses for their lack of regard of your belongings, lack of communication and professionalism. Do not waste your money booking, save yourself the stress and nightmare. I now have to replace my chest that was damaged by the driver with no compensation. Find a different company!!!

If I could give negative stars I would. I hired them for a long-distance move and they were terrible.

- They were 2 weeks late and kept telling me that they were on the way. The driver who showed up told me he had left Toronto 3 days earlier after a last-minute call.
- They added charges to the invoice and wouldn't begin unloading even though it was wrong
- They tried to charge the wrong sales tax
- They stopped moving 1/2 through and demanded I write a note to not complain about them.
- They said they have insurance for damaged goods and they have damaged several items. They won't call or email me back.
- They operate under several names: MVL Movers, Trans Moving Toronto, Easy Moving, Yura Rans Moving.

Awful Awful Awful