Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
EastWest is a tour operator offering unique and unforgettable tours of Iceland. Whether you join us on a small group or private tour, we'll take you to the most stunning locations, including the Golden Circle, Snæfellsnes Peninsula, South Coast, and Northern Lights. Contact us to book your tour and discover the best of Iceland!
Tangarhöfði 13, 105 Reykjavík, 105, Reykjavík, Island
We had a lovely day on the South Coast tour with our guide Smirri. We were not rushed and given plenty of time as we had special circumstances. Our guide was very knowledgeable and gave us a unique insight into Iceland. We enjoyed the small friendly group. We arranged the trip through our hotel so that we got picked up and dropped off at the Hotel.
Great tour, nice guide. Would recommend to visitors; however, locations visited are virtually quite similar to each other so the tour seemed dreaded for a bit.
We thoroughly enjoyed our Golden Circle small group tour Bjorn our guide was very knowledgeable and made the trip even more interesting with his enthusiasm on the history and culture of Iceland. We learnt so much and of course all the stops including the ice cream farm and lunch at Fridheimar showcased what a beautiful place Iceland is. It was a very memorable day. Would definitely recommend Eastwest.
Did both Golden Circle and South Coast tours.
Small personal tours (20 max), guides were knowledgeable and enthusiastic making for interesting and informative trips.
Special mention for Bjorn, who made the GC tour a really special experience.
South Coast day tour was the best experience of our stay in Iceland.We was lucky as the weather was so nice that day.Seen the Northern light on our last stop of the trip.Our tour guide Simon was fantastic 5 stars.
I was on a Golden Circle tour with Sara as guide. What an amazing trip with so much information about Iceland through the eyes of Sara. It was really a five star experience!
Besvarelse fra EastWest Iceland
Dear Lisa,
Thank you for your fantastic review of our Golden Circle Tour! I’m thrilled to hear that Sara made your experience so memorable with her insights and knowledge about Iceland. It’s wonderful to know that you had a five-star experience!
Thank you again for choosing to travel with us, and we hope to welcome you back on another adventure soon.
Kindest Regards,
Rosie
EastWest Team Member
What a disaster! 4 hours on a min bus, not getting off looking for the northern lights. Okay that in isolation is what it is, i suppose. So what's plan B when there is no lights? (although we were told it on and its 5 out of 10 to see them which are good odds) ((200 quid later !!!)
No plan B. ... no hot chocolate as the boot had frozen, ITS ICELAND, what do you expect. No walk in the moonlight. ABSOLUTELY nothing....200 quid.SO think very hard about your choices here, do you want to risk 200 quid for a 4 hour cramped mini bus journey stopping once for the toilet and that's it?????? Never again. Company offered me 15% back, odd figure which i told them to keep.
Besvarelse fra EastWest Iceland
Dear Steve,
I'm really sorry to hear about your disappointment and frustration with our Northern Lights tour.
It's disheartening to hear the experience didn't live up to your expectations, and we truly apologize for that. We always aim to provide enjoyable and memorable experiences for our guests, but it seems we fell short this time. I remember that the day was exceptionally cold, and unfortunately, one of our cars had a door that wouldn't open because of the freezing temperatures.
Please note that your voucher is valid for the next 2 years, and we would love the opportunity to welcome you aboard again for a different experience. We hope it will change your mind.
Kind regards,
Eastwest team
Our guide was Toni who was a delight to travel with. It was interesting on the way to listen to his life journey leading him to being a tour guide in Iceland. He was very knowledgable about the Northern lights and worked so hard throughout the night to try to find the best location and conditions to see the lights. The locations among the snowy mountains where we stopped created a great adventurous atmosphere. It would have been easy to feel deflated and disappointed after 3 hours of seeing nothing, but his optimism and enthusiasm was infectious and we finally saw them on our last stop. He quickly made sure everyone had their photos taken, and these were sent via a link less than 24 later. Thankyou for being part of our great memories of Iceland.
Besvarelse fra EastWest Iceland
Dear Christine,
Thank you for sharing your experience in Iceland.
It is great to hear you had a wonderful time with Toni, our guide.
Your positive feedback is much appreciated.
Warm regards,
Eastwest Team
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
