EA Mobility Anmeldelser 

85
•
TrustScore 4.5 ud af 5

4,3

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

AURIS from ea mobility was amazing. I can't thank him enough. His work was exceptional with care and attention to detail. He is an absolute credit to the company. Always smiling he worked so hard and... Se mere

Bedømt til 3 ud af 5 stjerner

My Wet room is missing to hand rails one was paid for on interim bill. So for dissabled person use is impossible. Incomplete closure in front of stopcock, Small Wall damage plaster behind bathroo... Se mere

Bedømt til 5 ud af 5 stjerner

The amount of work put in to create an amazing wet room was fabulous. Very polite, professional, hardworking and nothing was too much trouble for him. All the workmen were fantastic and worked to a ve... Se mere

Bedømt til 4 ud af 5 stjerner

Very good installation by the fitter Craig, who found solutions to work around the challenges of operating in a very old house and worked hard to finish a tricky job on time. Tara the salesperson was... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Badeværelsesrenovering
  2. også i
  3. Butik med badeværelsesudstyr
  4. Leverandør af hjælpemidler

Skrevet af virksomheden

EA Mobility is a family-run specialist in accessible bathrooms for older and disabled people, with over 20 years' experience and Which? Trusted Trader status for eight years running. We design and install wet rooms, walk-in and level access showers, walk-in baths, accessible kitchens, ramps and equipment such as hoists, bath lifts and smart toilets, managing each project from design to building work. Every customer has different access needs, so each installation is designed around the person using it, with discretion, fast turnaround and quality materials. Our installers, surveyors and project managers are fully trained, directly employed and DBS-checked. We're approved by the Trading Standards Approved Code, Which? Trusted Traders and Safe Local Trades and Services, and proud partners of Parkinson's UK and the MS Society. We cover all of the UK. Qualifying customers pay 0% VAT. Call FREEPHONE 0800 955 8810 or visit eamobility.com for a free home visit or a free brochure by post.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

85 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,3

Alle anmeldelser

(85)

48 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

From start to finish brilliant.

From start to finish brilliant.
The team at EA are pleasant and very helpful. We had a new wet room floor fitted from quotation, survey and fitting all very good. The actual fitter Adam was excellent nothing was a problem and the finish is fantastic
I would recommend EA to anyone
Great job guys

7. marts 2026
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Besvarelse fra EA Mobility

Thank you for sharing your experience! We're thrilled that Adam made everything look easy and delivered such a fantastic finish on your new wet room floor. We truly appreciate your recommendation and your kind words about the whole team.

Bedømt til 5 ud af 5 stjerner

Ea mobility delivered all materials on…

Ea mobility delivered all materials on time and Oris there fitter did a great job installing the new walk in shower, flooding and radiator.

27. februar 2026
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Besvarelse fra EA Mobility

Thank you for the 5-star review! We are delighted that everything was delivered on time and that Oris did a great job installing your new walk-in shower, flooring, and radiator. We truly appreciate your feedback and hope you love the finished result!

Bedømt til 5 ud af 5 stjerner

First Class Experience

First class experience. The men who came to my house were excellent; tidy, polite, and efficient. I’m delighted with my new bathroom and would highly recommend EA Mobility.

6. februar 2026
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Besvarelse fra EA Mobility

Thank you for the 5-star review! We are thrilled to hear that you had a first-class experience with our team. Providing a tidy, polite, and efficient service is exactly what we aim for, and we're so glad you are delighted with your new bathroom. Thank you for highly recommending EA Mobility!

Bedømt til 1 ud af 5 stjerner

The planning and project managing was shocking

It went wrong from start to finish. The fitter Ryan discovered a slow leak which had been going on for years. Bare in mind the I hadn’t long got the keys to my new property when he investigated it turns out the room was absolutely soaked through including floorboards. I had to move out of the property for nearly 2 weeks to the worst airb+b in the world.Ryan was waiting for deliveries before he could end up finishing the jobs which should have been done way sooner. they took Ryan off the job onto another before he had even finished. He was the one who kept me sane. As it was traumatising. Another fitter Paul came to finish the jobs and done a good job. However two weeks later and they need to send yet another new fitter to fix a toilet which has stopped flushing and put a top on the shower screen. Iv got a brain injury and need consistency which I have not had at all on this wetroom The full job has been very poorly managed from start to finish and has taken more than a month now and it still isn’t finished. I would not recommend to anyone. The full thing has traumatised me.

7. januar 2026
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Besvarelse fra EA Mobility

Thank you for taking the time to share your feedback.

We are truly sorry to read how distressing this experience has been for you. Moving into a new property and then discovering a long-standing leak, especially so soon after receiving your keys, must have been incredibly overwhelming.

To clarify, the leak identified was pre-existing and had been developing over a number of years prior to our involvement. It was not caused by our company or our installation work. However, once it was uncovered, we could not proceed with the Wetroom installation until the underlying issue and the extensive water damage were properly addressed. Although this significantly delayed the project, we went above and beyond to help rectify the problem and ensure the area was safe, dry, and structurally sound before continuing.

The decision for you to move into alternative accommodation while the leak was rectified was made following professional advice to ensure your wellbeing while the property was made safe. We fully appreciate how disruptive that period must have been, particularly as we were aware that consistency and stability were especially important in your circumstances. We are genuinely sorry for the added stress this situation caused.

We appreciate your kind comments about Ryan and Paul and will make sure these are passed on. That said, we do acknowledge that the change of fitters and the wait for certain deliveries created frustration and a sense of inconsistency. While some delays were unavoidable due to the remedial works and material lead times, we understand that the overall experience felt prolonged and difficult from your perspective, and for that we sincerely apologise.

With regard to the toilet flush and shower screen trim, these matters are being treated as a priority. While minor adjustments can occasionally arise after installation, they should be resolved promptly and with minimal inconvenience.

We take your feedback seriously and remain committed to resolving the outstanding items as quickly and smoothly as possible.

Bedømt til 5 ud af 5 stjerner

Adam was such a dedicated worker and…

Adam was such a dedicated worker and nice man, whose work was excellent. He can be trusted 100% to do a PERFECT job. I can recommend him and the company to a anyone.

13. januar 2026
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Besvarelse fra EA Mobility

Thank you for the review! We are so pleased to hear that Adam’s dedication, kindness, and perfect workmanship earned your 100% trust. We truly appreciate your high recommendation of both Adam and EA Mobility!

Bedømt til 5 ud af 5 stjerner

Such a nice easy process

Such a nice easy process, everything is streamlined and the customer service is great. We were very impressed with the gentleman who carried out the work, Chris, he was polite and so easy to deal with and left everything looking great.
Highly recommended.

22. januar 2026
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Besvarelse fra EA Mobility

Thank you for sharing your experience! We always aim to make things as smooth and stress-free as possible, so it's wonderful to know you found the process nice and easy. We appreciate your lovely feedback about Chris and are thrilled that you love how everything looks. Thank you for choosing EA Mobility!

Bedømt til 5 ud af 5 stjerner

Conversion of bathroom to walkin shower…

Conversion of bathroom to walkin shower was completed in 4 days. The installer, Ben, completed the installation with great care, and at all times consulted us about various ideas which we had not thought about. His input was invaluable. At all times he ensured that there was no mess encroaching on other rooms. We were greatly impressed by Michael, the sales representative, and the fact that at the end of his visit he provided several images of the proposed final alteration . Overall I would recommend this company to anyone thinking of this type of work.
Alan Clemmett

8. januar 2026
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Besvarelse fra EA Mobility

Thank you for the fantastic 5-star review, Alan! We are delighted that your bathroom-to-walk-in shower conversion was such a smooth success. It’s great to hear that Michael provided valuable visual guides during the initial visit, and that Ben’s careful installation, invaluable ideas, and tidiness made such a positive impression. We appreciate your high recommendation!

Bedømt til 1 ud af 5 stjerner

The walk in shower fitted by EA…

The walk in shower fitted by EA Mobility is simply not fit for purpose and will be removed.
There is no indication that the suction pump is not working and if you normally rely on hearing aids and remove them to shower you have no way of knowing that the pump has not started and the shower continues causing flooding - we have had three incidents of flooding - damaging ceilings and dining room furniture. The Company has consistently failed to respond to queries - until now!

24. oktober 2025
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Besvarelse fra EA Mobility

Thank you for your feedback. We are sorry that our installation has not met your expectations.
After reviewing the work and visiting your property we have confirmed that the shower was installed in July 2024 as per our contract with you, and is functioning correctly.
The waste pump was necessary to achieve a level-access tray based on your property's drainage. We understand that you would now prefer a gravity system which would require a different specification.
As discussed please feel free to contact us to discuss alternative options.

Bedømt til 5 ud af 5 stjerner

SUPER BATH AND PA

I live in a small one bedroom flat with limited space and although excited to have a new bathroom and being able to at last have a bath I was dreading the noise and mess.
The work was completed last week and I hardly knew he was there with minimal dust etc.
I am very pleased with both the quality of the products and the workmanship .Although slightly more expensive than some competitors I would recommend EA mobility to my friends,

10. oktober 2025
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Besvarelse fra EA Mobility

Thank you, Mary, for your lovely feedback. We’re delighted to hear that the installation went smoothly and that you’re enjoying your new bathroom. It’s great to know the quality and workmanship met your expectations. We truly appreciate your recommendation.

Bedømt til 5 ud af 5 stjerner

Superb bathroom refit with excellent staff at every stage

Every person I dealt with was efficient and helpful, but the plumber who carried out the work was outstanding.
He was a pleasure to have in the house. The job turned out to be much harder than anticipated, but Auris was patient, even- tempered throughout and was only satisfied when the task was completed to his very high standards. I was very reassured to see the high standard of preparation done. The fitting was relatively easy in comparison but no corners were cut. Everything was checked and double checked. I was a very happy bunny with the end result.

19. juli 2025
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Besvarelse fra EA Mobility

Thank you so much for your wonderful feedback. We’re glad to hear that every stage of the process went smoothly and that Auris made such a positive impression. He takes great pride in his work, and your comments mean a lot to the whole team. We’re delighted you’re happy with the final result.

Bedømt til 5 ud af 5 stjerner

ea mobility - en suite to wash room conversion

I am over 80, over six foot, 101kg and severely mobility challenged. I want to continue to live independently for as long as possible and, with my Occupational Therapist, have put together a project to future proof my property to support my mobility challenges.
The biggest individual challenge was my en-suite. The space didn't allow a stroller to be manoeuvered and there were few grab opportnities to assist walking with a stick. The toilet was too low and small, the shower cubicle was just big enough to stand up in, but turning was difficult and sitting impossible, and the wash basin was small and non weight bearing.
My OT recommended we consider ea mobility and they put together a propsal that completely gutted the en-suite, putting in a new floor surfacem level with that in the bedroom a larger, wall mounted toilet with wash & dry cycle, replament shower with easy to use controls, a full height full body air dryer and a much improved wash hand basin. All fittinge were fully weight bearing and grab rails ere specified where needed. the walls were panelled instead of part tiled.
The work ws carried out efficiently and professionally, on budget and within the predicted number of work days. The tradesmen on site evenn did a few little unspecified jobs that made life easier. The work was supervised throughout by the surveyor who drew up the scheme.
I woud have no hesiitation in recommending ea mobility.

11. juni 2025
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Besvarelse fra EA Mobility

Thank you for sharing such a detailed and thoughtful review. We’re delighted to hear that the new en-suite has made such a positive difference to your independence and comfort. Our team takes great care to tailor every adaptation to individual needs, and it’s wonderful to know the design, workmanship, and support met your expectations. We truly appreciate your recommendation.

Bedømt til 5 ud af 5 stjerner

Top of the line Installations

Exemplary workmanship from Auris who adapted my bathroom, installed a shower, flooring and completely redecorated my bathroom. A very pleasant and quiet worker who took great pride in his work. Very organised and tidy and left everything clean at the end of each day.

EA mobility were not the cheapest but use high end products and are very accommodating for customer’s individual needs.

My new shower room looks amazing.

Would not hesitate in recommending EA Mobility at all.

17. februar 2025
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Besvarelse fra EA Mobility

Thank you for your wonderful feedback. We’re delighted to hear that Auris’ workmanship and attention to detail made such a positive impact on your project. It’s great to know the quality of the products and the final result met your expectations. We truly appreciate your recommendation.

Bedømt til 5 ud af 5 stjerner

Bathroom Refit

From start to finish EA Mobility have provided an excellent service. The initial advice for the bathroom was comprehensive and the entire fitting by Kieron was first class. He maintained a neat and tidy workspace and the resulting work was faultless.

31. januar 2025
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Besvarelse fra EA Mobility

Thank you for your kind review. We’re pleased to hear the initial advice was helpful and that Kieron delivered such high-quality workmanship throughout the installation. We’re delighted you’re happy with the final result.

Bedømt til 5 ud af 5 stjerner

Awesome work Joe (fitter) @ EA MOBILITY

Joe was very professional, approachable and communication was brilliant. Awesome work done on my bathroom works.

I am very impressed with the finishing touches. My bathroom has completely been transformed into an accessible space in a short space of time making it safe and easy for me to access basically just giving me back my independence.

Thanks a million Joe.

25. januar 2025
Uopfordret anmeldelse
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Besvarelse fra EA Mobility

Thank you so much for your wonderful feedback. We’re delighted to hear that Joe’s professionalism and communication made the process smooth, and that your new accessible bathroom has helped restore your independence. Your kind words mean a great deal to the whole team.

Bedømt til 5 ud af 5 stjerner

Well!

Well!
Chris was excellent from start to finish. An eye for detail making our shower room great for me( disabled with MS) . It’s attractive, functional and well designed.
Go no further than EA

17. januar 2025
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Besvarelse fra EA Mobility

Thank you for your lovely comments. We’re delighted that Chris’s attention to detail helped create a shower room that’s both functional and attractive for your needs. We truly appreciate your recommendation.

Bedømt til 5 ud af 5 stjerner

Great workmanship and finish

I had a walk-in shower fitted by Kieran,who was a good fitter.
He was at my property for 7 days and continuously worked without a break and was very pleasant and polite.
Nothing was any trouble when I asked a question and he explained everything to me.
Each day, he would leave the place clean and tidy as my sight is not good, made life easy for me.
Would 100% recommend this company.
Having previously paid peanuts, I got monkeys, so I was happy to pay for the workmanship I received.

10. december 2024
Uopfordret anmeldelse
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Besvarelse fra EA Mobility

Thank you for your fantastic review. We’re so pleased to hear that Kieran’s workmanship, dedication, and care made the installation process smooth and comfortable for you. Your recommendation means a great deal to us, and we’re delighted that the finished result has met your expectations.

Bedømt til 5 ud af 5 stjerner

Top craftmanship from a professional, friendly company

With my Dad’s health and mobility deteriorating rapidly, we decided to future the bathroom in my parent’s cottage. It was very important to us to find a specialist firm which employed its tradesmen directly, we’ve heard so many horror stories of sub contracted work.
Andy the original contact who visited the property was reassuring and creative with his design ideas. Despite being the highest quote we felt most confident moving forward with EA because of the professionalism, honesty and high quality customer interactions we experienced in the early stages. However the best was yet to come.
Ryan who fitted the bathroom was a pleasure to have around property. My elderly parents were completely comfortable leaving him home alone to crack on. We trusted him and we trusted his professional opinions regarding tinkering with the layout and design. I was also really impressed with how accommodating the company were regarding changes to the plans even when parts had been delivered.
Ryan worked long days and didn’t burden us with problems, he just got on with it. His attention to detail was outstanding and we were really glad to see him again when he came to resolve minor snags.
Waste was cleared in a timely fashion and we love our new shiny bathroom!
Thanks everyone at EA. Highly recommend.

17. november 2024
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Besvarelse fra EA Mobility

Thank you for taking the time to share such a thoughtful review. We’re delighted that your experience with both Andy and Ryan was so positive and that their professionalism, care, and attention to detail helped make this an easy process for your family. It’s wonderful to hear that your parents felt comfortable throughout and that the final result has made a real difference. We truly appreciate your recommendation.

Bedømt til 5 ud af 5 stjerner

From start to finish EA Mobility was a perfect company for what we needed

From start to finish EA Mobility looked after all the things my father needed for his wetroom and made sure it was all explained to us as well, making sure we understood what cost was going where. Overall such a great service, even during installation Joe was helpful, friendly and very considerate; couldn't be happier with the work he done and the effectiveness of how it was done. Will be recommending him and EA mobility in the future for sure

18. november 2024
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Besvarelse fra EA Mobility

Thank you for your lovely feedback. We’re so pleased to hear that the process was clear and supportive from start to finish, and that Joe made the installation smooth and considerate for your father. We really appreciate your recommendation and are delighted you’re happy with the result.

Bedømt til 5 ud af 5 stjerner

Bathroom to wet room disability conversion

My husband has recently been diagnosed with motor neurone disease and we were advised to plan for the future, plan for the worst and hope for the best. Our lovely bathroom needed to go and a wet room take its place, not something I wanted and to me, too institutional, at a time when both of us were feeling rocked to the core by such a devastating diagnosis. From Kevin Carvell's first contact to see what workarounds could be managed, through to Auris and his team’s installation, things went smoothly, extremely competently with kindness and patience all the way at our endless questions. There were a few issues with the installation of the Closomat toilet, which were dealt with quickly and competently, with Closomat ringing me within hours to sort out any issues (another good company who don't 'make a drama out of a crisis') so no dragging heels to get things sorted. We also had 2 doors altered, one a pocket door and the other sliding to accommodate any wheelchair that my husband might need in the future. Auris' attention to detail is second to none, Jon Hayday the project manager was on hand when needed and we haven't any complaints about any of the project; if only they all went so smoothly.

14. november 2024
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Besvarelse fra EA Mobility

Thank you for sharing such a heartfelt review. We’re truly glad that Kevin, Auris, Jon and the team were able to support you during such a difficult time and help create a space that meets your husband’s needs with care, patience, and attention to detail. We’re pleased the installation went smoothly and that any issues were resolved quickly. Your kind words mean a great deal to us.

Bedømt til 5 ud af 5 stjerner

Wonderful Wetroom!

I am an amputee who needed a bathroom converted to a wetroom. This company were able to do this with the minimum of fuss and inconvenience. Their products and materials are of good quality. The fitter was considerate and his work of a high standard. I was consulted throughout to ensure everything met my needs.
I am delighted with the end result which allows me to toilet and shower safely and in a beautifully finished room.

19. september 2024
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Besvarelse fra EA Mobility

Thank you for your lovely feedback. We’re delighted that the new wetroom meets your needs and that the installation was smooth and considerate throughout. It’s wonderful to hear that the finished space helps you use it safely and comfortably. We really appreciate your kind words.

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