What impresses me most, or least as the case might be, is the level of customer service and how simple the experience. This was my first time using e-bikeshop and I have to say, so far, I am impressed... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought a few bikes from them and Great customer service every time from Josh and Ben. Very reliable and great service for spare parts also. Fast delivery.
Took my bike in for its annual service with Ben. I thought it needed some extra work because my front brakes were squealing and my gears were slipping badly in upshift. Having checked it over Been con... Se mere
Unbelievable service. After a year of hassle free riding my bike developed a couple of slight issues. One phone call and both issues were sorted with replacement parts in days! They kept me informed o... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to E-Bikeshop.co.uk, the UK's largest independent electric bike specialist. Based in Farnham, Surrey, we live and breathe eBikes, bringing over 15 years of hands-on expertise to riders worldwide. Whether you are tackling rugged mountain trails, commuting through the city, or exploring country roads, our mission is to match you with the perfect ride. We proudly hold over 700 premium eBikes in physical stock from top European manufacturers, including Haibike, Orbea, Cube, Scott, and Raleigh. We aren't just a retailer; we are passionate cycle enthusiasts dedicated to the long haul. Why Choose E-Bikeshop? Unrivalled Expertise: Every eBike is fully assembled, configured, and tested by our certified in-house technicians before delivery. Exclusive Support: We fiercely protect our customers' ride time. Buying from us unlocks exclusive access to our fast-turnaround workshops, advanced diagnostics, and a massive inventory of spare parts. Trusted by 20,000+ Riders: As our reviews highlight, we are committed to five-star service, rapid delivery, and reliable, jargon-free warranty support. Flexible Options: We make buying easy with 0% finance, Cycle to Work schemes, and next-day delivery options.
Kontaktoplysninger
Coxbridge Business Park, GU10 5EH, Farnham, Storbritannien
- 01252 279279
- sales@e-bikeshop.co.uk
- e-bikeshop.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Professional and very competent support team
Was looking for a lightweight e-bike and after researching a number of shops online was impressed on how professional, informative and user-friendly their website was. Had also plenty of good offers and deals that helped me decide on the right bike to pick. Did have a couple of minor issues that occurred during transit of the bike but the available support available online, on the phone and in person was superb in helping to resolve all of these quickly. Overall extremely pleased with my purchase and also with the high-level, friendly and very competent support that I received throughout my experience. Would highly recommend.
Knowledgeable staff
Knowledgeable staff
Responsive and timely resolution of the breakdown of my E bike
Good service & bikes
Good service & bikes. I have had my 2016 Haibike Almtb Rx for 9 years now still as good as new
Thanks e- bikeshop for your service ❤️
How shopping should beQuick to respond to the order made…
Quick to respond to the order made shopping an easy experience
Replacement Parts
Speedy delivery, well packaged, just what I need to fix my eMTB, would recommend.
Delivery was very prompt and good…
Delivery was very prompt and good communications from seller
Always great delivery and very fast
Always great delivery and very fast! Love it ! Thank you very much for all and everyone!
Tom
Great communication and after sales…
Great communication and after sales service, felt totally at ease with these guys, prompt answer to all enquiries by phone or e mail, no issues whatsoever well done e-bikeshop.
A good service and speedy delivery
Excellent service
Very competitive price on the bike I…
Very competitive price on the bike I purchased. Very good communication and after sales.
Would highly recommended e-bikeshop.
E-bike professionals, for excellent service.
I received excellent advice and service when considering my purchase and the after sales service was also exemplary. I heartily recommend this professional team, for whom customer service at all levels could not be faulted. My personal experience was with Ben, Fred and Alfred. Thank you all.
Faulty battery replaced without any…
Faulty battery replaced without any fuss under warranty
Great service as ever
Excellent brand new great quality…
Excellent brand new great quality fitted perfectly and the bike runs nice and smooth now saved me having to buy a new motor much appreciated thankyou. 😎😎
Great experience dealing with e-bikeshop.co.uk
The company, and Josh in particular, was very helpful and responsive. It was easy to do business with them
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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