Adam visited the lab the same day we raised an issue. He promptly fixed the issue with our cabinet and got us back up and running immediately.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
During the annual calibration of our autoclaves, a Don Whitney staff (Martin P) discovered a fault with the autoclave set up in our lab that would not have been detected by our usual service pro... Se mere
Martyn (DW service engineer) is brilliant. Always available when we need him. Always calls ahead for planned service visits. Always gets to us as soon as he possibly can when we have an issue with the... Se mere
Virksomheden har svaret
We have worked with Don Whitley over the last 13 years, having them service our anaerobic incubator. They have always been constant professionals, highly communicative, and always quick to respond. Th... Se mere
Virksomhedsoplysninger
- Leverandør af videnskabeligt udstyr
- Laboratorium
- Leverandør af laboratorieudstyr
- Producent af medicinsk udstyr
- Leverandør af medicinsk udstyr
- Reparationstjeneste
Skrevet af virksomheden
Don Whitley Scientific (DWS) develops, manufactures, and sells equipment and associated products for microbiology and cell culture applications worldwide. All products designed and developed by DWS are manufactured in our own premises in England. We sell to both public and private sectors in a variety of scientific disciplines in organisations such as health protection agencies, pharmaceutical companies, food laboratories, contract microbiology organisations, hospitals, university research departments, water analysis companies and other research facilities. In the UK, Australia and Germany products are sold directly. In other parts of the world, we supply and support our products via a carefully chosen distributor network.
Kontaktoplysninger
Victoria Works, Victoria Street, BD16 2NH, Bingley, Storbritannien
- 01274 595728
- sales@dwscientific.co.uk
- dwscientific.com
Great professional service once again…
Great professional service once again by Adam. Also helped out with a cylinder issue to save us money when the incubator isn't in use by setting up a new connector to keep anaerobic chamber pressure and only run off one cylinder.

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Great company!
It's always a pleasure to work with DW Scientific, they have great values as a company and it shows in the service that they deliver. Adam has been servicing our instruments for a number of years now. He is always very reliable, professional and knowledgeable. He offers explanations about the work that has been carried out is able to provide prompt, helpful information for any additional queries that we have.

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Great Service as always
We had an engineer/ calibration engineer Martin Perry attend our site to perform our annual autoclave calibration. He was friendly, knowledgeable and even helped give more information on the data the equipment gives to help us keep our equipment in the best condition.
Martin continued to show great value for us to use Don Whitley for our calibrations.

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We had Andrew Whitley on site to repair…
We had Andrew Whitley on site to repair some equipment his very professional and always willing to provide advise, quick to attend to break downs as well.

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Autoclave calibration
Ryan was on time, worked efficiently, and kept the team informed as testing was progressing.
The area was left clean and tidy.

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DWS.
Had Martin on site today to carry out a service on 2 instruments and investigate the cause of a heating issue. He was able to sort the problem and complete the services working with our site engineers to get to the bottom of the heating issue. Customer service end of DWS is also solid, no complaints.

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Jake was great at fixing our plate…
Jake was great at fixing our plate pouring machine. Very efficient, polite and friendly. Highly recommend this company.

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Reliable cabinets and excellent customer service
We have been using DW cabinets for a long time now and the level of support has consistently been excellent. The equipment is reliable and th aftercare gives real peace of mind in a busy laboratory environment. We are extremely happy with our new A45 anaerobic cabinet and just as importantly, with the outstanding service we have received from day one. Whenever we have had a query or problem, emails have been answered promptly and within 24/48h we have had an engineer on site checking that everything was working as it should.
We would definitely recommend both the A45 Anaerobic cabinet and Don Whitley to anyone looking for high-quality equipment back up by genuinely excellent customer service.

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Engineer visit - Adam Murray
Adam attended at very short notice to help get us back up and running that day. Good communication and takes pride in the systems that he looks after.

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Prep repair
The engineers turned up when they said they would, listened to our issues and repaired or adjusted to resolve. They were polite and helpful.

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Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







