Ik ben zeer tevreden met mijn ervaring bij Dutch Boot Collector. De service is ongelooflijk snel en efficiënt. De levering is perfect op tijd en de producten zijn zorgvuldig verpakt. Het contact met h... Se mere
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Se, hvad kunderne siger
Eerst en vooral proficiat met deze toponderneming! Gelukkig bestaan er nog shops zoals deze. Als actieve ondernemer en voetballer heb ik onderstaande schoenen aangekocht bij jullie. Ik ben hier super... Se mere
I’ve ordered from Dutch Boot Collector twice now and both times have been exceptional. Owner communicates with you throughout and the boots/cleats come in pristine condition as described. This seals t... Se mere
Have bought 3 pairs of boots off their website and the discounts they give is fantastic therefore I could get high quality retro boots for a cheap price and the shipping to Ireland is affordable and v... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are Europe's biggest independent online web shop in classic and rare football boots" Within 3 years, we grew with over 80.000 followers and have delivered over 5000 pairs all over the globe. Compared to other sellers we try to stand out in giving a personal approach to our customers and providing them with the best possible service. We currently have over 700 pairs in stock and we get weekly new deals!
Kontaktoplysninger
Hengeveldstraat 29, 3572KH, Utrecht, Holland
- info@dutchbootcollector.com
- dutchbootcollector.com
4,5
Fremragende
83 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Always Great Experiences
I’ve ordered from Dutch Boot Collector twice now and both times have been exceptional. Owner communicates with you throughout and the boots/cleats come in pristine condition as described. This seals the deal for me to order from here in the future. I HIGHLY recommend!
14. november 2023
Uopfordret anmeldelse
TOPONDERNEMING!
Eerst en vooral proficiat met deze toponderneming! Gelukkig bestaan er nog shops zoals deze. Als actieve ondernemer en voetballer heb ik onderstaande schoenen aangekocht bij jullie. Ik ben hier super blij mee en ze zitten me als gegoten.
14. november 2023
Uopfordret anmeldelse
Beste winkel voor liefhebbers
Heel fijn contact en mooie collectie aan schoenen. Denkt goed mee en is erg flexibel.
Topwinkel voor de voetbalschoenen liefhebber!
1. august 2023
great communication and rare pair of…
great communication and rare pair of football shoes
7. august 2023
Best quality 100% 👏🏽🔝
30. juli 2023
Besvarelse fra Dutch Boot Collector
Thanks a lot Petros! Enjoy the Vapors!🤝
Top bedrijf!!
31. juli 2023
Quick delivery and great boots
Quick delivery and great boots. Highly recommend and would buy again.
16. april 2023
DO NOT BUY ON THIS SITE
I suspect these guys to clean up old shoes to make it look like new! And then to sell it at the full price! There is no way that after 1 training the sole was completely fallen out. I SENT PICTURES ON THEIR EMAIL OR INSTAGRAM AND I NEVER HAD ANSWER!!! TRULY ROBBERS
5. juli 2023
Uopfordret anmeldelse
Besvarelse fra Dutch Boot Collector
Hi Mehdi, I believe you wrote a similar review on June 1 as well about this situation and your order, which we explicitly replied to and gave our side of the story.
We furthermore never received any emails from you. Please sent them again to info@dutchbootcollector.com or to dutchbootcollector@gmail.com.
Regarding your assumption that we clean up old shoes and make them look like new: that is a complete false statement, not based on the truth or factual events. We recommend you to reconsider this allegation and remove it.
That doesn't take away that we are sorry to hear about the situation and the ripping soleplate.
As Dutch Boot Collector, our business is mainly focused on selling old and classic football boots. We sold you a brand new pair without any defects. What is important to keep in mind is that we are not the manufacturer of the boots, we find classic and old pairs and resell them. The pair you have ordered was already over 9 years old.
As you can read in our FAQ, we make it clear that there is possibility that due to age boots can break or rip. This risk is something you need to considerate when ordering. In case of such an unfortunate event, the customer is the one responsible.
For every order we have a full refund policy, as long as boots are unworn and returned within 14 days after arrival. This Policy is similar to every business in our niche.
We do understand that this can be frustrating, and we are sorry that we cannot give you the solution you would want. But we act genuine and have fulfilled our obligations.
Best,
Team DBC
Everything was easy and clear to do and…
Everything was easy and clear to do and shipping was also really fast and I got what I ordered.
21. juni 2023
Uopfordret anmeldelse
Quick delivery and fair price compared…
Quick delivery and fair price compared to other sites.
8. juni 2023
HIGHLY RECOMMENDED!
HIGHLY RECOMMENDED!
Zeer uitgebreid aanbod van voetbalschoenen die vroeger gemaakt werden. Goede snelle communicatie en korte lijnen met de klantenservice van DBC. Ik zal hier vaker m'n voetbalschoenen bestellen!
5. juni 2023
Uniek in de modellen
Uniek in de modellen die jullie beschikbaar hebben. Snelle en goede service!
27. september 2022
Easy and transparent
1. maj 2023
Uopfordret anmeldelse
Besvarelse fra Dutch Boot Collector
Hi Giuse,
Thank you for your wonderful review. Your satisfaction is our top priority, and we are grateful for your trust in our business.
Warm regards,
Wessel
Founder of Dutch Boot Collector
great service
great service, good site and 100% authentic articles.
perfect assistance and fast shipping.
10. maj 2023
Besvarelse fra Dutch Boot Collector
Dear,
Thank you so much for taking the time to leave us a glowing 5-star review! We greatly appreciate your kind words and support.
Gr.
Wessel
Founder of Dutch Boot Collector
Schoenen waren al gebruikt
Schoenen waren al gebruikt, schoenen waren nog gemarkeerd met kunstgras strepen
1. juni 2023
Uopfordret anmeldelse
Besvarelse fra Dutch Boot Collector
Dear Soulaimane,
I hope this message finds you well. I recently came across your review regarding your experience with our business, and I want to express my sincere apologies for any inconvenience caused. We take customer feedback seriously and strive to provide exceptional service to all our valued customers.
However, upon careful examination of your review, it appears that there may have been a misunderstanding or miscommunication during your interaction with us. We value every customer's opinion and want to ensure that we address your concerns appropriately.
At Dutch Boot Collector we sell a wide range of 'slightly' used football boots. This is explained in the description of the product, in the category it is placed on in our website, and in the price we ask for these models.
The Adidas X Ghosted .1 FG that you ordered was within this category and described as being in a 9/10 condition (indeed some turf stripes).
We always accept returns within 14 days after arrival, so we would have loved to have heard about your situation earlier so we could have looked at solutions.
At Dutch Boot Collector, our primary goal is customer satisfaction, and we are committed to providing excellent service.
Your feedback is crucial in helping us improve our services and ensure a positive experience for all our customers, so thank you for sharing!
Once again, I apologize for any inconvenience you may have experienced, and I assure you that your concerns are of the utmost importance to us.
Thank you for your understanding and patience.
Warm regards,
Wessel Rietveld
Founder
Dutch Boot Collector
Great contact with the store
Great contact with the store , helped me really wel when my shoe didn’t fit. I would recommend everybody to take a look for the most exclusive cleats
23. december 2022
Besvarelse fra Dutch Boot Collector
Dear,
We extend our sincerest appreciation for your outstanding review. Your satisfaction is our highest priority, and we are grateful for the trust you have placed in our business.
Kind regards,
Wessel
Founder of Dutch Boot Collector
Would buy again
Boots came in excellent shape, shipping was fast and and price was fair. Would buy again.
1. maj 2023
Besvarelse fra Dutch Boot Collector
Hi Alejandro,
We are absolutely delighted and grateful for your exceptional 5-star review! Taking the time to share your positive feedback means the world to us.
Kind regards,
Wessel
Founder of Dutch Boot Collector
They are the best
15. oktober 2022
Besvarelse fra Dutch Boot Collector
Hi Lorran,
thank you sincerely for your amazing review. Your satisfaction remains our utmost priority, and we truly appreciate your trust in our business.
Kind regards,
Wessel
Founder of Dutch Boot Collector
My second purchase of some NOS Adidas…
My second purchase of some NOS Adidas Predators.
Lightning quick respons on emails and shoes shipped within 24 hours : )
Great guys to buy from in all aspects!
10. maj 2023
Besvarelse fra Dutch Boot Collector
Hi Jonas, Thank you for the kind review. We are happy to call you our customer! Kind Regards, Wessel - Team DBC
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