Delivery to Tasmania was as expected due to the crackdown on cigarettes. I'd have rated 5 star had I recieved what I ordered. I recieved right brand wrong type. I will still refer friends to Durryduty... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Affordable products, easy transaction, super quick delivery, trustworthy. Couldn't be happier, have purchased from these guys x3 so far, will continue to do so, by far cheapest prices, and best servic... Se mere
Virksomheden har svaret
Simply put, the experience couldn't have been better. From ordering to receiving my order everything was on time and perfect. This will definitely be my go-to spot in future!! 😀
Virksomheden har svaret
Just received my package. Stoked with the team at Durrydutyfree. Great customer support from beginning to end. Fast delivery without issue. I'll be a return customer
4,7
Fremragende
121 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
You delivered within a reasonable…
You delivered within a reasonable timeframe. Email correspondence was polite and courteous.
26. september 2026
Besvarelse fra Durrydutyfree
Hi Richard,
Thank you so much for taking the time to share your feedback! 😊
We're glad to hear that your order arrived in good time and that you found our email support polite and helpful. Providing courteous, professional service is very important to us.
Thank you for your support, and we hope to serve you again soon!
Besvarelse fra Durrydutyfree
Hi Jason,
Thank you so much for the great 5-star review! 🙏
Hearing that you think we're 'the real deal' with our prices and quick delivery is awesome! Earning that kind of trust from our customers is what we work hard for every day.
Thanks for your support, and we look forward to getting your next order ready!
Besvarelse fra Durrydutyfree
Hi Jens,
Thank you for the great 5-star review! 😊
We're delighted to hear that you are so happy with the product. Quality is always our top priority!
Thanks for your support, and we hope to serve you again soon!
Besvarelse fra Durrydutyfree
Hi Craig,
Thank you for the 5-star rating! 😊
We're glad to hear that your order arrived right on time and exactly as described. Keeping things accurate and reliable is what we aim for.
Thank you for your support, and we look forward to your next visit!
Every thing promised was delivered
Every thing promised was delivered, this is my go to site from now on, and I will be passing on details to all of my friends
25. september 2026
Besvarelse fra Durrydutyfree
Hi Margaret,
Thank you so much for this amazing 5-star review! ❤️
Hearing that we've become your go-to store and that you're recommending us to your friends is the highest compliment we could ask for.
We promise to keep delivering on our promises for every order you place with us!
I received my order today will…
I received my order today will certainly be ordering again was abit sceptical will be telling my smoker friends thank you
24. september 2026
Besvarelse fra Durrydutyfree
Hi Jacqui,
Thank you so much for taking the time to leave us a 5-star review! 😊
We know trying a new store can feel uncertain, so we're thrilled that receiving your order turned you into a confident customer! Thank you for sharing the word with your friends.
We look forward to taking great care of your next order!
dont stress you package will come
having a designated person to talk to in case of problems is great
product arrived in good condition
2. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Durrydutyfree
Hi Bill,
Thank you for your review and support! 🙏
We believe every customer deserves personalized, dedicated attention, so we're glad our service gave you peace of mind. Delighted to hear your parcel arrived in perfect condition!
Hope to see you back again soon!
I still have not recieved my product
24. september 2026
Besvarelse fra Durrydutyfree
Hi, Mike
We are truly sorry to hear about your experience, and we take your feedback very seriously.
We have already reached out to you via email with your full order details and the latest tracking information. Rest assured, your package is not lost—it is currently in transit and on its way to you.
Please kindly check your inbox (and your spam/junk folder, just in case our message landed there). If you have any further questions or need additional updates, please feel free to reply directly to our email—we are here to help!
Best regards,
Durrydutyfree Team
Satisfied thank you
Took a week to arrive. Happy with product although it wasn’t in a carton which was unexpected.
30. september 2026
Uopfordret anmeldelse
Besvarelse fra Durrydutyfree
Hi Vicki,
Thank you so much for your review and feedback! 😊
We're glad you're happy with your product! To ensure discrete and protective shipping through Australia Post, packages are sometimes optimized into smaller, secure packs.
For your next order, please feel free to leave a note or contact our team, and we will happily make a note for our warehouse to ship your order in full cartons for you!
Besvarelse fra Durrydutyfree
Hi Josie,
Thank you so much for the 5-star review! 😊
We're happy to know you enjoyed our prompt delivery service. We always work hard to get orders out to our customers as fast as possible.
Look forward to serving you again soon!
Besvarelse fra Durrydutyfree
Hi Michael,
Thank you so much for the 5-star review! 😊
We're glad to hear that your package arrived safely in Cairns within 7 days and that you were happy with our pricing. Getting your orders to regional areas quickly and affordably is always our priority.
Thank you for choosing us, and we look forward to serving you again soon!
Tobacco arrived on time and securely…
Tobacco arrived on time and securely packaged. Ordered the red Che Ryo tobacco and is a nice change from the old chop chop. These guys are legit so don't stress your order will arrive.
20. september 2026
Besvarelse fra Durrydutyfree
Hi Justin,
Thank you so much for this awesome 5-star review and for sharing your experience! 🙏
We're thrilled to hear that your order arrived right on time and securely packaged, and that you're enjoying the red Che Ryo tobacco! Your endorsement means a lot to us and gives great confidence to other shoppers.
Thank you for your support, and we look forward to welcoming you back again soon!
Service was great
Service was great. Do you have the Marlboro black mentor in 12mg?
15. september 2026
Besvarelse fra Durrydutyfree
Thanks for your positive review. Yes we have that 12mg menthol, but it's out of stock at the moment. I'll let you know once it's available again Cheers.
Fast delivery
20. september 2026
Besvarelse fra Durrydutyfree
Hi Wayne,
Thank you for taking the time to leave us a 5-star review! 😊
We're glad to know your order arrived quickly. We always try our best to keep shipping fast and hassle-free.
Look forward to welcoming you back again soon! 👍
Fast dispatch
Fast dispatch, i asked questions about delivery and a fast response and wonderful customer service
20. september 2026
Besvarelse fra Durrydutyfree
Hi Vanessa,
Thank you so much for the 5-star review! 😊
We're delighted to hear that you experienced fast dispatch and enjoyed our customer service response. Helping with your delivery questions and getting your order out quickly is what we aim for!
Thank you for your support, and we look forward to serving you again! 🌟
I am very happy with the outcome
I am very happy with the outcome.
Transaction and Delivery was very smooth and quick
I will definitely recommend and buy again
20. september 2026
Besvarelse fra Durrydutyfree
Hi Tess,
Thank you so much for the fantastic 5-star review! 🙏
We're thrilled to hear that everything went smoothly and quickly for you. Knowing that you plan to buy again and recommend us to others is the highest compliment!
We really appreciate your support and can't wait to prepare your next order! 🌟
Besvarelse fra Durrydutyfree
Hi Bronwyn,
Thank you so much for taking the time to share your review! 😊
We're so glad to hear that everything went seamlessly with no problems at all. Creating a hassle-free experience is always our main goal!
Look forward to serving you again in the future! 👍
Becareful
Becareful, this is a scammer. I purchased and haven't received my order at all. Created fake label and don't even sent it out to the post. Big scam
25. september 2026
Uopfordret anmeldelse
Besvarelse fra Durrydutyfree
We are very sorry to hear that you have not received your order. We take this matter very seriously.
However, we noticed that this review is from an unverified buyer, which makes it difficult for us to locate your order details in our system. We would love to look into this and solve the problem for you as quickly as possible.
Could you please reach out to us directly via our official email or WhatsApp?
Please rest assured that we are here to help, and we are fully committed to resolving any issues you might have once we can verify your order.
Best regards,
durrydutyfree
Besvarelse fra Durrydutyfree
Hi Jason,
Thank you so much for the 5-star rating! 😊
We're glad to know you found our service easy to deal with and enjoyed the quick postage.
We appreciate your support and look forward to serving you again soon! 👍
Received my package and happy with…
Received my package and happy with result other that Reliable and very good customer service,thank you
12. september 2026
Besvarelse fra Durrydutyfree
Hi William,
Thank you so much for leaving us a 5-star review! 🙏
We're delighted to hear that your package arrived safely and that you're happy with our reliable service and customer support.
Thank you for choosing us, and we hope to welcome you back again soon! 🌟
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.