Delivery to Tasmania was as expected due to the crackdown on cigarettes. I'd have rated 5 star had I recieved what I ordered. I recieved right brand wrong type. I will still refer friends to Durryduty... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Affordable products, easy transaction, super quick delivery, trustworthy. Couldn't be happier, have purchased from these guys x3 so far, will continue to do so, by far cheapest prices, and best servic... Se mere
Virksomheden har svaret
Simply put, the experience couldn't have been better. From ordering to receiving my order everything was on time and perfect. This will definitely be my go-to spot in future!! 😀
Virksomheden har svaret
Excellent! Last order arrived in no time. Very discreet packaging which i really appreciate. I am now waiting on my next order. Great communication! Thanks.
4,7
Fremragende
120 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I stuffed up my order
I stuffed up my order. instead of ordering 3 cartons I somehow managed to order 30. I contacted the customer service email and within 24hrs they had corrected my order and refunded the difference back into my account
25. oktober 2026
Besvarelse fra Durrydutyfree
Hi Brad,
Thank you for sharing your experience! Mistakes happen all the time, and we're just glad our customer service team could help sort that out and process your refund quickly. Really appreciate your feedback and support! 😊
Best regards,
DurryDutyFree Team
Affordable
Affordable products, easy transaction, super quick delivery, trustworthy. Couldn't be happier, have purchased from these guys x3 so far, will continue to do so, by far cheapest prices, and best service.
21. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Durrydutyfree
Hi Dan,
Thanks for the shoutout and for being a repeat customer! Keeping prices affordable and delivery lightning-fast is what we aim for. We really appreciate your ongoing support! 🙌
Kind regards,
DurryDutyFree Team
Just received my first order
Just received my first order, great service fast delivery three days number one go to shop.
30. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Durrydutyfree
Hi John,
Welcome aboard! We're thrilled to hear that your very first order arrived in just three days. Thanks for choosing us as your new go-to shop! 😃
Cheers,
DurryDutyFree Team
Fantastic service
Fantastic service. Fast postage,discrete packing. Trusted service.
Highly recommended. I will be back.
Thanyou..
30. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Durrydutyfree
Hi Warwick,
Thank you for the stellar review and recommendation! We're super happy to hear that our fast delivery and discreet packaging hit the mark for you. Looking forward to your next visit! ⚡
Best regards,
DurryDutyFree Team
Besvarelse fra Durrydutyfree
Hi Michelle,
Thanks a lot for taking the time to leave us this wonderful feedback! We're glad we could provide a fast, friendly, and reliable shopping experience for you. 😊
Warm regards,
DurryDutyFree Team
Good reliable service and product
Got off to a bad start but it was rectified quickly and I have ordered 4 times since and couldn’t be happier with the product and service
28. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Durrydutyfree
Hi Kerrod,
Thank you so much for your loyalty and for sharing your experience! We truly appreciate your understanding when we corrected that initial issue. Knowing we've earned your trust over four orders means everything to us! 😊
Best regards,
DurryDutyFree Team
Besvarelse fra Durrydutyfree
Dear Bugle,
Thank you for your feedback and for choosing Durry Duty Free. We are glad to hear that everything went smoothly with your order.
We appreciate your support and hope to have the opportunity to serve you again soon. Please feel free to reach out if you ever need any assistance!
Best regards,
DurryDutyFree Team
Just received my 3rd order
Just received my 3rd order. Opted for express post this time as postage to Tassie can be a bit slower. Genuine product and fast delivery with excellent customer service email follow ups. Thank you once again! Very happy customer. I’ll be back for sure 😊
23. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Durrydutyfree
Dear Leesa,
Thank you so much for your wonderful review and for your continued loyalty to Durry Duty Free! We are thrilled to know that your third order arrived promptly via express post and that you are pleased with our product authenticity, shipping speed, and customer service.
Knowing that our customers are happy with their experience means the world to our team. Thank you again for your trust and support. We look forward to assisting you with your next order!
Warmest regards,
DurryDutyFree Team
Besvarelse fra Durrydutyfree
Dear Josh,
Thank you for taking the time to rate us and for sharing your feedback. We are delighted to hear that you were satisfied with our delivery service.
Providing swift and reliable shipping to our customers is always our top priority. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
DurryDutyFree Team
I was sceptical at first
I was sceptical at first when I came across the site. Ordered the dunhill blues not knowing if they’d turn up or not, they arrived within 3 days! The cigs are truly authentic, no chop chop or scam! I hope this site stays around. Thanks 👍
20. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Durrydutyfree
Dear Customer,
Thank you so much for taking the time to leave such a wonderful and honest review!
We completely understand that trying a new site for the first time can make anyone hesitant.
We are thrilled to hear that your Dunhill Blues arrived in just 3 days and that you are 100% satisfied with our authentic quality and fast delivery.
Your trust and support mean the absolute world to us, and we are here for the long run! We look forward to serving you again soon.
Warm regards,
DurryDutyFree Team
Once again quality durries delivered no…
Once again quality durries delivered no worries 👍
21. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Durrydutyfree
Dear Chris,
Thank you so much for your continued trust and for taking the time to leave us another great review! We are thrilled to know that you are consistently happy with our product quality and service.
Your ongoing support means the world to our team. We look forward to serving you again soon!
Warm regards,
DurryDutyFree Team
Supper quick delivery
Supper quick delivery. Great customer service. Informed all the way from purchasing to arrival. Product as described
30. september 2026
Besvarelse fra Durrydutyfree
Dear Leanne,
Thank you so much for such a wonderful and detailed review! We are delighted to hear that you enjoyed our fast delivery, clear order updates, and helpful customer service.
Keeping our customers informed every step of the way is top priority for us, and we are glad it made your shopping experience great. We look forward to welcoming you back!
Best regards,
DurryDutyFree Team
Great price and such early delivery
Great price and such early delivery
I will definitely be using this company again
20. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Durrydutyfree
Dear Julie,
Thank you so much for taking the time to leave us a 5-star review! We are delighted to hear that you were pleased with our prices and early delivery.
Knowing that you plan to shop with us again means a lot to our team. We look forward to serving you again in the near future!
Warm regards,
DurryDutyFree Team
One product out of stock
One product out of stock. Kept me covered with sending 3/4 and sending it as soon when available! Thank you ✅👍🏼
30. september 2026
Besvarelse fra Durrydutyfree
Hello,
Thank you very much for your feedback and for your kind understanding regarding the temporary stock status.
We always aim to minimize any wait time by dispatching available items right away while arranging the remaining stock as quickly as possible. We truly appreciate your patience and support!
Best regards,
DurryDutyFree Team
Besvarelse fra Durrydutyfree
Hello,
Thank you for sharing your review with us! We are glad to know that you were happy with our competitive prices and efficient delivery service.
We truly appreciate your feedback and hope to provide you with a 5-star experience on your next order. Please feel free to reach out anytime if you need assistance!
Best regards,
DurryDutyFree Team
Besvarelse fra Durrydutyfree
Hi Teresa,
Thank you so much for choosing us for your first order! We're thrilled to hear that you had an excellent experience with our service and communication. We truly appreciate your support and look forward to serving you again soon!
Besvarelse fra Durrydutyfree
Dear Brian,
Thank you very much for your high rating and recommendation. We are pleased to know that our communication and service met your expectations. We truly value your business and look forward to welcoming you back again.
Besvarelse fra Durrydutyfree
Dear Michael,
Thank you for taking the time to share your review. We are delighted to hear that you are very pleased with the product itself.
Please accept our sincere apologies for the 12-day transit time. Due to some unexpected carrier routing delays along the way, the delivery took longer than we would have liked.
We truly value your support and patience, and we look forward to providing you with a much smoother and faster experience next time!
Warm regards,
DurryDutyFree Team
Easy to order think it was 8 or 9 days…
Easy to order think it was 8 or 9 days to wa delivery.. just have to remember to order again before you run out..
Seem to have more friends when you have smokes
29. september 2026
Besvarelse fra Durrydutyfree
Dear Kris,
Thank you for taking the time to leave us such a wonderful review. We are delighted to hear that you found the ordering process seamless and were satisfied with our service. We truly appreciate your feedback and continued support. We look forward to serving you again whenever you need your next restock!
Warm regards,
DurryDutyFree Team
Besvarelse fra Durrydutyfree
Hi Kevin, thank you for the 5-star review! We're glad to hear your order arrived right on time. Hope to serve you again soon!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.