Customer advisor put my ex in hospital after she read a private letter he had sent in wrong which wasnt his it was his mums, the advisor wrongly set up an arrangement of 400 a month when he was only g... Se mere

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Bullying and threats . They lie - they send threatening texts no calls no emails then don’t answer the number there texting you off accusing me on not paying which I have even sent the proff - then... Se mere
Waited 3 weeks for a call back.ignorant person not interested in background wanted to make an arrangement .not interested.gave wrong ref number . tried to call back over 4 hours waiting . Very un pr... Se mere
Virksomheden har svaret
At the outset when i started using Dukes to chase my business debtors they were pretty good and all reports arrived promptly and efficiently. However, over the last year i have noticed a deterioration... Se mere
Virksomhedsoplysninger
Om Dukes Bailiffs Limited
Skrevet af virksomheden
Dukes - award-winning debt recovery Services
Dukes is an award-winning, privately owned, family-run enforcement agency providing debt recovery services across England and Wales.
Our services
- Local Taxation Enforcement
- Local Authority Debt Collection
- Road Traffic Enforcement
- Commercial Debt Recovery
- Commercial Rent Arrears Recovery
- Commercial Forfeiture
- Traveller Eviction
- High Court Enforcement
🌟 Why choose us?
We are a trusted debt recovery company providing market-leading innovation to local authorities and commercial clients nationwide.
Our goal is to quickly recover our client's arrears whilst supporting debtors to get out and stay out of debt. Since our establishment, we have influenced the industry with our 'here to help', 'ethical enforcement', and 'leading the way' campaigns.
💼 Our clients
Our portfolio comprises over 80 local authorities and hundreds of long-standing commercial clients who trust us for forfeiting commercial rent arrears and recovering commercial debts. Additionally, we serve one-off clients with diverse recovery needs, ranging from significant commercial debts to minimal debts or single gypsy removals.
🏆 Accolades
- 2024 - IRRV 'Excellence in Innovation' Performance award
- 2024 - CIVEA 'Innovation in Enforcement' award
- 2023 - Credit and Collections Technology Awards: 'Digital Business Transformation' Award
- 2023 - Staffordshire Chamber Business Awards: 'Professional Services of the Year' Award
- 2022 - CIVEA Excellence Awards: 'Outstanding Enforcement Agent' Award
- 2019 - Business and Industry Today: 'Debt Collection Company of the Year' Award
- 2019 - Business and Industry Today: 'Debt Collector of the Month' Award
Memberships & Accreditations
- ✅ Members of CIVEA, MALG, IRRV, BPA, Credit Services Association
- ✅ Accredited by the Enforcement Conduct Board
- ✅ Cyber Essentials + certified
If you have unpaid debts and you’re searching for a professional, reliable, and trustworthy company to recover them for you, look no further.
Contact us today:
Kontaktoplysninger
7 Newcastle Street, ST15 8JT, Stone, Storbritannien
- 01785 825501
- clientservices@dukeslimited.co.uk
- dukeslimited.co.uk
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Unlawful Harassment Despite Legal Protection – A Dangerous Company
This company has zero respect for legal process or human decency.
After submitting a TE7 and TE9 statutory declaration to the Traffic Enforcement Centre (TEC), which under Civil Procedure Rule 75.8 means all enforcement must pause. Dukes Bailiffs continued to harass me with threats to remove goods. I informed them clearly that the case was with TEC, yet they chose to ignore that and even had the audacity to say, “That’s not how we work.”
Sorry, but bailiffs don’t get to rewrite the law to suit their tactics.
They demanded personal data just to “verify” me, but ignored the legal documents I had already submitted to the court. This isn’t enforcement, it’s intimidation. And it’s happening while TEC is reviewing my case, making their actions both unlawful and unethical.
I’ve filed a complaint with CIVEA, and I would urge others to do the same if you’re being bullied or lied to by this company. Dukes Bailiffs clearly count on people not knowing their rights but don’t give them that power.
Avoid them like a virus.
EDITED: Thank you for responding, but let’s not pretend this is new. You’ve had my full name, PCN, vehicle reg, and multiple emails detailing the TE7 and TE9 statutory declaration filed with the TEC on 19 June 2025.
Your team continued to send threats of enforcement after that submission. You also ignored clear written warnings and then shut down your own email reply path and only to now suggest I contact you privately again.
Let’s not confuse the public here. The issue isn’t missing reference numbers, it’s that your company refused to follow Civil Procedure Rule 75.8, which states enforcement must be paused once a statutory declaration is submitted, not once TEC confirms it to you. Let’s be clear.
I’ve already submitted a complaint to CIVEA and will share every communication as evidence. Don’t act confused, act accountable.

Besvarelse fra Dukes Bailiffs Limited
Absolutely scum I've tried to set up a…
Absolutely scum I've tried to set up a plan with them I missed 5 payment plans and I rang this morning to see if I can sort another plan out as spike to hull city Council and tgey said get onto dukes and tell them about your situation I did the prick on the other end off the phone wasn't no help he threatened me with the story off I be having enforcement officers at my door and getting things out my house first but got get threw my door past my bully x dog to get in they wouldn't take a offer and told them about my anxiety depression suicide thoughts ge said what do you want mebto do about it and I just ended my call they don't want to help you they just being arsholes
Testimonial
Testimonial - From Neil C Johnson TPS Executive Pension Fund.
At the outset of the new year my pension fund was plagued by a tenant who became an absolute nightmare. I got fed up with late and non payment of rent and all the lies that went with it so the fund solicitors brought in Dukes the Bailiffs and Debt Collectors.
I can honestly say I have never met such a professional company. Every step of the procedure was explained personally to me by Lizzie. Everything was confirmed by email and I was even allowed to use my own locksmith.
I would like to extend a personal thank you to the bailiffs Mark and Gabrielle who I met on site. They carried out their duties with such professionalism the whole exercise was over in no more than 20 minutes. Job done and problem now sorted.
Many thanks to the whole Dukes team and good luck for the future.
Kind regards
Neil C Johnson
TPS Executive Pension Fund.

Besvarelse fra Dukes Bailiffs Limited
I know that I owe the money I've never…
I know that I owe the money I've never denied the money but I can honestly say that this company brought me to tears I tried telling them that I'm trying to live off 500 a month but they are demanding 250 a month which basically means I've nothing left for food after trying to pay the the rest of my bills

Besvarelse fra Dukes Bailiffs Limited
It is true done this with another debit…
It is true done this with another debit what got passed on, and it's citizens advice which told me this :) my debit is £400 sure £20 is enough...

Besvarelse fra Dukes Bailiffs Limited
Know your rights, this outfit is just like any other bailiff firm
Had a visit today from their enforcement officer for myself, I was inside the house and my 91 year father was in the front garden luckily the gate was locked shut, this enforcement officer was demanding that he open the gate and was making all sorts of threats, luckily my father is profoundly deaf and was tending to his flowers and was completely oblivious that this man was yelling over the fence, it was all caught on our ring doorbell, I came out to see what all the shouting was about and why my 2 huge Great Danes were barking their heads off. knowing bailiff rules I know I'm not obliged to let him into a locked property as it's a consumer debt and they cannot force entry.
this man ended the conversation with and I quote, your going to be getting many more visits from me until you let me in'. well I'm pretty sure that this is intimidating and threatening behaviour as well as harassment.
If he really can't overcome the urge to keep visiting my property as per his threat I am more than happy to get him the help he needs by way of a restraining order

Besvarelse fra Dukes Bailiffs Limited
These people are insane
These people are insane. I offered to set up a payment plan. They said it has to be paid in 12 months, at 250 per month. I can't afford that, got told they'd just send bailiffs, and I'd incur the costs. I told them I have nothing for the bailiffs, so we'd all end up with nothing. I offered again, to pay a smaller amount. Agent acted like he didn't understand me. After a few hours of talking to family I have assistance to pay the desired amount, but then I had to pay a downpayment and then the regular payment a few days later, not allowing to set it up after payday. Which means I have to get together 3 payments in order to get ahead of the payments.
Absolutely nuts. If your debt has gone to these people, I am so sorry. I can't wait to be rid of them in their precious 12 months.

Besvarelse fra Dukes Bailiffs Limited
They are not there to help you
They are not there to help you. I’m on benefits and they won’t take less than 100 a month on council tax.
20.00 a month is reasonable to me. I’m still offering to pay. No help they demand!

Besvarelse fra Dukes Bailiffs Limited
Dirty rotten scammers after passing…
Dirty rotten scammers after passing over £1604.00 before Chistmas, the the council take £138.00 a week later, they send me another bill for £540, then when i ask the council they say its from 2019 after i had asked they said and i have the recording that its all up to date, not only is it beyond the statue of limitation they,re in forcing a bogus amount, both sides say i need to speak to the both of them, this is going to be a great court case, stay tunned.....

Besvarelse fra Dukes Bailiffs Limited
What a sham!!!
What a sham!!!
Woke up with a shock to have a 'Enforcement Notice' put through my door. Took a while to realise that absolutely nothing to do with me or my address.
If Dukes Baliffs Limited are the country's leading collection agency gawd knows what the worse are like!!!???!!!
The notice was "hand delivered" and the address scrolled in pen was "23" - no post code, road, area, city just "23" - really???

Besvarelse fra Dukes Bailiffs Limited
Avoid this company at all costs
The company goes on about how if your struggling with debt there their to help. My debt was an initial oversight sent to another address. The office is totally unhelpful and the enforcement agent was even worst. No understanding from anyone working within this firm. When I proposed to pay in instalments, I was threatened with more legal costs and proceedings. I have to say it takes a certain type of person to do this job, and shall we say and this company is a perfect example these types of people. Avoid dealings with them at all costs.
Outside in if I needed to use a company to recuperate revenue I would totally avoid this company.

Besvarelse fra Dukes Bailiffs Limited
This company are a discrace…
This company are a discrace and try to put you in a position so they can add more to your debt.... I was on benifits amd cometed their expenditure form.After all my out goings i was left with 40 pounds a month... I offered them 20 pounds 50% of what I had after everything leaving me with 20 pounds. They refused and said they wanted the whole 40 pounds leaving me with nothing.... luckily I called the council who realised they made a mistake and took the debt back... the council could not believe their conduct and have asked me to send all correspondence to them... This company are disgraceful and purposely try to make ypir situation worse so they can add more to your debt so they can make more money off you... I have all the evidence and paperwork.
GOOD BYE DUKES

Besvarelse fra Dukes Bailiffs Limited
Scum
Scum. Take your £30 and don't wait for hull city council to get back to me. No help whatsoever. Only an ultimatum
Update - this is a genuine review. Reference number and my details filled in. Please do not remove this genuine review.

Besvarelse fra Dukes Bailiffs Limited
DUKES BALLIFFS - NASTY
This company is horrible! They have sent threatening texts, when I have spoken to 3 members of staff, they have been arrogant, nasty & seem to take pleasure in making your life hell. After explaining we are a very vulnerable household & are disabled, they said that doesn't make a difference. So thank you dukes bailiffs, you have made us cry, you have made us scared & I hope one day you end up in the same situation so you know how it feels!

Besvarelse fra Dukes Bailiffs Limited
Bullying and threats
Bullying and threats .
They lie - they send threatening texts no calls no emails then don’t answer the number there texting you off accusing me on not paying which I have even sent the proff - then again threatening messages there vile and not nice and just out right think they can put fear in people ! Vile company not humane !!!
Yet another negative review
Yet another negative review. If arranging a scheduled call back from this pony and trap outfit don't hold your breath. Yet again they haven't bothered to contact me with regards to setting up a payment plan, so have rebooked it AGAIN !!!! and have still been unable to get hold of the bailiff whose mobile number they gave me last week. Quick enough to threaten you if you don't pay, and not willing to help you so they can add on additional fees for late payments. I'll be more than happy to go to court over what I owe them, and show all the evidence I have of what I've done to attempt set up a payment plan with this ignorant unhelpful company.
I would give less if I could
I would give less if I could , nothing but hassle and harassment when I have provided my iva information to 2 baylifts , to recive constant letters and texts now saying its going to be deduction of earnings .. I have had my iva for 2 years the debt never showed whitch is from 5 year prior apparently , no help on line no response and on hold for an hour sat at number 12 for atleast 20 minutes of that no help only botherd about getting their money and causing more stress
Horrible employers
Horrible employers. Warren was rude. Warren is unprofessional and lacks manners. I ended up speaking to Laura that helped me with my problems but was referring me to Warren in every conversation. I am so displeased with the way I was treated but I am grateful it’s resolved but will never recommend them to anyone . Bad services

Besvarelse fra Dukes Bailiffs Limited
I have left a review of this company on…
I have left a review of this company on there Google website so all please divert their to get further readings as the reviews are not good for this company
Dukes simply put are there to reap money they have no problems bullying you they also have lied to many with reference to ( taking your locks off your house doors) to gain entry to the items they feel they can take
They do not want to update or revise your expenditure forms they ous up the repayments when you have desperately tried to express you cannot give them what they are requesting
I have not got one genuine positive thing I can possibly say about this company
What with the cost of living crisis and how we all are plunged into huge amounts of debt from food electricity gas rent fuel no hourly wage has gone up non priority debt is not seen as important by dukes when actually those too have gone to court and baliffs I find this company totally appalling
Been trying to contact this company on…
Been trying to contact this company on online chat for ages as could not get through on the phone. No reply. They keep sending threatening letters to a our rented property to someone who was not an official tenant there, and we have no knowledge that he ever lived there. Please stop sending letters.

Besvarelse fra Dukes Bailiffs Limited
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