Sar did a great job keeping me updated on the status of the order. The book arrived on time, just as he said it would. The guide is just what I’ve been looking for! I really appreciate how thoug... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good day , From the phone call with the respectful gentleman to the delivery was super smooth On the phone he offered his time to help and explain all details I needed as new to the instrument, T... Se mere
Dudukhouse offered excellent customer support! I am a student, and they offered me a student discount for my first duduk! I was very grateful. The shipping was perfect as well, and the packaging was d... Se mere
Virksomheden har svaret
I found Dudukhouse through Long & Mcquade after purchasing a duduk from them - I should've gone straight to the source. Delivery for my duduks / reeds has been extremely fast. One order mistakenly... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Dudukhouse is the largest online retailer of Armenian duduks, reeds, books, sheet music, and accessories. Our Canadian and Armenian offices ship worldwide fast with a 100% satisfaction guarantee.
Kontaktoplysninger
18 King St E, Suite 1400, M5C 1C4, Toronto, Canada
- (437) 889-8821
- hello@dudukhouse.com
- dudukhouse.com
4,9
Fremragende
209 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The chat with the customer service was…
The chat with the customer service was great and helpful.
The delivery was perfect and the product is beautiful.
Great
7. marts 2023
Besvarelse fra Dudukhouse
Dear Vanessa,
Thank you for taking the time to leave us a review. We're glad to hear that you had a positive experience with our customer service team and that you are happy with the delivery and the product itself.
If you have any questions or concerns in the future, don't hesitate to reach out to us. We are always here to assist you.
Thank you again for choosing our products.
They attended me all the time I needed…
They attended me all the time I needed to clarify my doubts and they were very kind. The duduk arrived within the expected time frame. Solid business.
9. marts 2023
Uopfordret anmeldelse
Besvarelse fra Dudukhouse
Dear Denholm,
Thank you for your positive feedback. We are glad to hear that we were able to assist you and that you are satisfied with your purchase. We strive to provide excellent customer service and timely delivery for all our customers. If you have any further questions or concerns, please do not hesitate to contact us.
Hayk Galstyan / GGA Duduk (in A)
The duduk arrived in the specified time period and it plays wonderfully. It came with two reeds, and I requested 1 soft + 1 medium if possible (both of them soft if not): I'm grateful that they sent me one of each, because I'm able to play with a more characteristic duduk sound on the medium one (though both of them are far better than the reeds I had been using previously).
I've been playing each reed for 20-25 minutes at a time to start out, and though the openings have widened a bit by that point, I could probably play them for at least 5-10 more minutes.
The pitch is good: the high A and high C are a bit on the sharp side, but from what I understand, that's to be expected, and after a few days of practice I'm now able to reliably play them in tune by adding right-hand fingers or adjusting my embouchure. Depressing only the first hole (without the thumb) results in a B quarter-flat, and it's pretty easy to bend it up to a B or down to a Bb. I'm able to bend the open C up to a high D (with both reeds), though it takes quite a bit of effort.
Overall, this duduk (+reeds) was what I was hoping it would be, and it has made me excited about practicing/playing again!!
1. februar 2023
Besvarelse fra Dudukhouse
Dear Michael,
Thank you for taking the time to leave us such a detailed and positive review. We're thrilled to hear that your duduk arrived in good condition and that you're enjoying playing it with the reeds we sent. We're glad that the pitch is good and that you're finding it easy to adjust to play in tune. We hope that your excitement for practicing/playing will continue and that you'll enjoy your duduk for many years to come!
Besvarelse fra Dudukhouse
Dear David,
Thank you for taking the time to leave us a review. We're glad to hear that you were satisfied with the speed of delivery and the sound of your duduk. Please don't hesitate to reach out to us if you need any further assistance or have any questions in the future.
Duduk arrived in great condition
23. februar 2023
Besvarelse fra Dudukhouse
Dear Thomas,
Thank you for taking the time to leave us a review. We're delighted to hear that your Duduk arrived in great condition. Please don't hesitate to reach out to us if you need any further assistance or have any questions in the future.
Great store with large selection of…
Great store with large selection of professional duduk equipment.
20. januar 2023
Besvarelse fra Dudukhouse
Dear Artur,
Thank you for taking the time to leave a review about Dudukhouse. We are glad to hear that you had a positive experience with us and that you appreciate the variety of professional duduk equipment we have in store. It means a lot to us and we are grateful for your support. If there is anything else we can help with, please do not hesitate to reach out. Thank you again!
Besvarelse fra Dudukhouse
Merci beaucoup pour votre commentaire positif! Nous sommes ravis que vous ayez trouvé ce que vous cherchiez à un bon prix. Nous travaillons dur pour offrir une sélection de qualité à nos clients, et nous sommes heureux de voir que cela se reflète dans votre satisfaction. N'hésitez pas à nous faire savoir si vous avez besoin de quoi que ce soit d'autre. Bonne journée!
I had a problem with a reed for my…
I had a problem with a reed for my duduk. I was given a refund by your staff to resolve the issue. I will purchase a new reed when they are back in stock. I am satisfied with the resolution of my problem.
25. januar 2023
Besvarelse fra Dudukhouse
Dear Ken,
Thank you for taking the time to share your experience with us. We're glad to hear that our team was able to assist you and provide a satisfactory resolution to your issue. We value your loyalty as a customer, and we look forward to your future purchases. If there's anything else we can do for you, please don't hesitate to let us know. Have a great day!
Safe Arrival Of Hard Duduk Reeds.
The Duduk Reeds arrived today: thank you. The Duduk Reeds were well-packed, also sealed, and without damage. Although the reeds have only arrived today, they are of excellent quality and this gives me confidence that they will perform well in play. Yours with best wishes, Andrew. P.S. Delivery takes a little longer usually than is to be anticipated, your end.
24. januar 2023
Besvarelse fra Dudukhouse
Thank you so much for your positive feedback, Andrew! We're thrilled to hear that your reeds arrived in good condition and that you're pleased with the quality. We take great care in packaging our products to ensure they arrive safely and without damage.
We're glad to hear that you're confident that the reeds will perform well in play. The Duduk is a beautiful instrument and we're happy to be able to supply high-quality reeds to help enhance your playing experience.
We apologize for any inconvenience caused by the delivery taking longer than expected. We strive to get orders out as quickly as possible and will look into ways to improve our shipping times in the future.
We appreciate your business and your kind words. Should you need anything else, please don't hesitate to reach out. Your satisfaction is our top priority.
Duduk exactly as described
The instrument I ordered arrived earlier than expected. It was wrapped beautifully to ensure no harm during delivery process. All items were accounted for. The only problem was the stain was not completely dried and needed to cure an extra day in the air. But it still would have been early with this extra day.
8. januar 2023
Besvarelse fra Dudukhouse
Dear Sharon,
Thank you for taking the time to leave us a review and for your positive feedback on the prompt delivery of your instrument. We are glad to hear that it arrived in great condition and that all items were accounted for. We apologize for any inconvenience caused by the stain not being completely dried. We appreciate your understanding and patience in allowing the stain to cure an extra day. We value your satisfaction as our top priority and are always looking for ways to improve our products and services. Thank you for choosing us and we hope to have the pleasure of serving you again in the future.
Amazing customer service!
26. december 2022
Besvarelse fra Dudukhouse
Dear Adrian, thank you very much for your kind words.
I would recommend Dudukhouse to anyone…
I would recommend Dudukhouse to anyone who is looking for a quality instrument and a company with outstanding customer service. They were very helpful with questions over the phone and went above and beyond my expectations in the purchase and delivery of my grandson's duduk!
27. december 2022
Besvarelse fra Dudukhouse
Dear Linda,
Thank you so much for your kind words and for taking the time to leave us such a positive review. We are delighted to hear that you had a great experience with our customer service and that you are happy with the quality of the instrument you purchased. We pride ourselves on providing excellent customer service, and it is great to hear that it was reflected in your experience. We are thrilled that you are satisfied with the purchase and delivery of your grandson's duduk and we hope that he will enjoy playing it for many years to come. We really appreciate your recommendation and we hope to have the pleasure of serving you again in the future.
Great Experience & Instruments!
Shipping was fast to the US. Packed perfectly, and the duduk and reeds were exceptional! I highly recommend Duduk House!
3. januar 2023
Besvarelse fra Dudukhouse
Dear Greg,
Thank you so much for your positive review and for taking the time to share your experience with us. We are thrilled to hear that you are happy with the fast shipping, perfect packing and exceptional quality of the duduk and reeds you received. We take great care in ensuring that our instruments are packed and shipped to the highest standards and we are glad that it met your expectations. Thank you for choosing Dudukhouse and we hope to have the pleasure of serving you again in the future.
Besvarelse fra Dudukhouse
Dear Matthew, thank so much for your kind words and review!
Pour l’instant bien
1. januar 2023
Besvarelse fra Dudukhouse
Merci beaucoup pour votre commentaire. Nous sommes ravis d'entendre que pour l'instant, tout va bien avec votre achat chez Dudukhouse. Si vous avez des questions ou des préoccupations, n'hésitez pas à nous contacter. Nous sommes là pour vous aider. Nous espérons avoir l'occasion de vous servir à nouveau à l'avenir.
Désolée mais je parle français et ne…
Désolée mais je parle français et ne comprends pas ce qu'il faut écrire ...
31. december 2022
Besvarelse fra Dudukhouse
Merci beaucoup pour votre commentaire.
The best duduk shop
The shipping was unexpectedly fast delivered and the ordered product (a duduk reed) is really qualitative, has a great sound and it is easy to play. The website is user friendly and has a lot of useful information about this magnificent and complicated Armenian instrument.
27. november 2022
Besvarelse fra Dudukhouse
Dear Alexandru, thank you so much for your kind words! We're happy you liked you reed. Good luck in your musical journey and do not hesitate to reach out if you need help!
Great Experience with Duduk House
My order was shipped very quickly after purchase and even arrived early. All aspects of the order were correct and the duduk itself is absolutely beautiful. The reeds are indeed great quality and I’m very impressed over all. I also really like the lovely message written on the reed boxes, it adds an extra good vibe. I’m pleased with everything and will definitely be ordering from Duduk House again. Thank you!
23. november 2022
Besvarelse fra Dudukhouse
Dear Amala, thank you so much for your kind words. We're super happy you liked your purchase! Good luck in your musical journey!
Best Duduk Reeds and Instruments out there
I am a professional saxophone player and have been picking up duduk for the last 6 months. I got the C Duduk by Georgy Minasyan. The instruments and especially the reeds are of such high quality that I wouldn't risk looking elsewhere. I've done a lot of trying out reeds and none have played as good as the one I just got. Great customer service and fast delivery. My recommended source to anyone looking to get a duduk.
13. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Dudukhouse
Dear Aneesh, thank you so much for your kind words and review. We are happy you liked your instruments and reeds. Happy playing!
Besvarelse fra Dudukhouse
Cher Nicolas, merci beaucoup pour vos aimables paroles.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.