Purchased a pair of slim fit jeans my first time buying from Duck and Cover and was absolutely delighted at the quality I ordered another pair in a different colour the same day as the first pair was... Se mere
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Se, hvad kunderne siger
Duck and Cover never let me down. Their clothing are a perfect fit for me and I have always bought from them ahead of all other brands. Very reasonable prices and their delivery is second to none. Fan... Se mere
Virksomheden har svaret
Have been by buying D&C since late 90s and have a wardrobe full of D&C products. I buy regularly and can't fault the service, quality or price. It's a shame that returns aren't free, however, if there... Se mere
Virksomheden har svaret
Bought a polo shirt online for husband, arrived quickly, great quality but too big. Really easy returns process. Posted back on 10th Jan requesting exchange to smaller size. 14th Jan replacement arriv... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Considered detail. It makes all the difference. We take established styles and give them a contemporary twist in design and fabrication. We add a new perspective. A subtle enlightenment. All in the rich tradition of British originality. Never superficial, never just for show. Only to enhance and engage. A mark of distinction. A refined approach. A secret for those that know.
Kontaktoplysninger
116-118 Bury New Road,, M8 8EB, Manchester, Storbritannien
- 0161 839 6024
- ask@duckandcover.co.uk
- duckandcover.co.uk
4,1
God
414 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A first time buyer !!
Purchased a pair of slim fit jeans my first time buying from Duck and Cover and was absolutely delighted at the quality I ordered another pair in a different colour the same day as the first pair was delivered.
Ordered on the 16 April delivered on Saturday, good packaging and all labels attached. Would recommend!!
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Duck and Cover
Thank you for your review. We're pleased to hear that you found the ordering process easy and that your order was delivered on time.
We appreciate your support and hope you enjoy your purchase.
Excellent service and products
25. januar 2026
Besvarelse fra Duck and Cover
Thank you for the lovely review!
It’s fantastic to know you’re pleased with both our products and the service you received. That’s exactly what we strive for.
Thanks again for choosing us.
Besvarelse fra Duck and Cover
Thank you for your feedback.
It’s great to know the quality, fit, and value all met your expectations — that means a lot.
Thanks again for taking the time to leave a review.
Looks good
Looks good, fits great and is a lovely colour but not quite as padded as I expected.
25. januar 2026
Besvarelse fra Duck and Cover
Thank you for your review.
We’re so glad you’re pleased with the fit and colour. We appreciate your feedback regarding the padding and will keep this in mind moving forward.
Thanks again for sharing your experience.
Absolutely blown away by fabulous…
Absolutely blown away by fabulous customer service.
I do like their clothes but pithy aside , they respond quickly and if possible do all they can to help/amend any order
Sian helped me and I cannot applaud her enough.
Great job and a credit to the company
16. december 2025
Uopfordret anmeldelse
Besvarelse fra Duck and Cover
Thank you for your wonderful review.
We’re so pleased you’re happy with both our products and our customer service. Sian will be delighted to hear your feedback — she truly is a valued member of our team.
We really appreciate you taking the time to share your experience.
Duck And Cover Maylead jeans
These are sold as slim fit jeans, NOT skinny, which maybe the case if you have pipe cleaners for legs, which I'm assuming the designers do, I'm not exaggerating I am of a very average slim build and if these jeans fit you as a slim I advise seeking medical treatment and a decent meal.
6. december 2025
Uopfordret anmeldelse
Besvarelse fra Duck and Cover
Thanks for the feedback — we appreciate the honesty!
Our slim-fit jeans are definitely designed to be a closer fit, and we understand they can feel tighter than expected depending on personal preference and build. Fit can be a very individual thing, which is why we always recommend checking the size guide or sizing up if you prefer a bit more room.
If you ever need a hand finding a style with a more relaxed fit, our customer service team is always happy to help.
I’d recommend!!!
Duck and Cover are my go to at the moment. Always great quality material, I was skeptical at first to be honest given the prices but never been let down. Would highly recommend!
6. december 2025
Uopfordret anmeldelse
Great service
Great service, order arrived as expected and product absolutely spot on and exceptional value for money and quality looks too drawer
24. november 2025
Besvarelse fra Duck and Cover
Thanks for taking the time to leave such a positive review! It’s great to hear that everything arrived just as expected and that you’re happy with the quality and value. We’re thrilled you had a top-drawer experience with us!
I bought a track suit and I was shocked…
I bought a track suit and I was shocked to see the quality of the fabric and messy stitching. Just washed once and bottom colour is gone fade and there are 2 small holes in the bottom already. Totally waste of money.
Order number was DAC-69161.
19. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Duck and Cover
Hi there, we’re very sorry to hear about your experience. We take product quality very seriously and would like the chance to make this right. Unfortunately, we aren't able to locate your order without a name or order number. Please contact our customer service team at ask@duckandcover.co.uk so we can assist you directly and resolve this issue.
I ordered 2 track suits
I ordered 2 track suits. Lovely material and quick delivery.
25. oktober 2025
Besvarelse fra Duck and Cover
Hi Maggie, thank you for your very kind review! We’re delighted you loved the material and enjoyed our quick delivery. We hope you enjoy the tracksuits and look forward to doing business again 😊
Always on time as promised and always…
Always on time as promised and always quality
25. oktober 2025
Besvarelse fra Duck and Cover
Hi Martin, thanks so much for your fabulous review! We’re glad you can always count on us for quality and on-time service.
Service
Service, delivery & the quality of the item I bought is all superb. Everything I buy from D & C never changes.
24. september 2025
Besvarelse fra Duck and Cover
Hi Mark, thank you so much for your kind words! We’re delighted to hear that you consistently enjoy our service, delivery, and products. Your continued support means the world to us 🙂
One happy customer 👍
Nice product and with discount code the cb items were a good price 👍
25. september 2025
Besvarelse fra Duck and Cover
Thank you for sharing your experience! We’re glad you enjoyed the product and the discount. Your support means a lot, and we hope to see you back soon!
BETTER THAN MOST
I was very surprised by the quality of the chinos the fit was so good and the colour was just perfect
24. september 2025
Besvarelse fra Duck and Cover
Hi Terry, thank you so much for your fantastic review! We’re thrilled to hear that you’re happy with the fit, quality, and colour of your chinos. Feedback like yours really makes our day!
We look forward to doing business with you again soon 😊
Good company to deal with and a very…
Good company to deal with and a very good products very happy
24. september 2025
Besvarelse fra Duck and Cover
Hi Andrew, thanks for your positive review. We are delighted that you find us easy to deal with and appreciate the quality of our products. We look forward to assisting you again in the near future.
Great pricing and quality
Great pricing and items arrived quickly. The delivery arrived promptly and I kept all 3 items that were good quality and sizing was accurate
24. juni 2025
Besvarelse fra Duck and Cover
Hi Tony, thank you so much for your great feedback! We’re delighted to hear that your items arrived quickly, fit well, and met your expectations in quality. Your support means a lot to us.
0 logo on socks and DAC says that's fine grrrr market socks
Ordered some socks, 7 pairs infact. 4 pairs had the DAC logo on the side, 3 pairs did not. I emailed Duck and Cover and received an email stating some items do not carry their logo. So basically they can put pairs of socks from e.g the market, M&S, home bargains or from anywhere else and pass them off as Duck and Cover.
The company obviously does not care about their exclusivity which I why after 15 + years of giving them my money, you won't get another penny off me.
21. juni 2025
Uopfordret anmeldelse
Besvarelse fra Duck and Cover
Hi Jason,
I'm sorry you were disappointed with the socks you purchased from us. We do value your feedback and have passed on your comments to our merchandising team. We remain committed to creating clothing that combines quality and value with a distinctive sense of style and flair, so we hope you change your mind about ordering with us again, particularly as you have been such a loyal customer.
Quality in jeans has dipped massively
Sadly, the last two pairs of tapered jeans I bought , were both more of a super skinny fit than a tapered. The quality has dropped in the jeans, through no fault of my own, both pairs over a few weeks ripped at the edges of the rear pockets, the material is super thin. And one leg on a pair was stitched with less material (a tighter leg) A shame, as I've shopped duck and cover brand since it was a big name brand in the 2000s. Tapered should be roomier above the knee and hips and tighter below. Not leg hugging tightness all the way. I will look elsewhere for my jeans sadly.
3. april 2025
Uopfordret anmeldelse
Besvarelse fra Duck and Cover
Thanks for your feedback, and we're really sorry to hear about your recent experience. As a long-time Duck and Cover customer, your support means a lot, and we understand your disappointment with the fit and quality of the jeans.
Your comments have been shared with our merchandising team so we can look into the issues you've raised. We’re always working to improve, and feedback like yours is invaluable.
Besvarelse fra Duck and Cover
Thank you for taking the trouble to leave this review. We really appreciate this.
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