Product ordered at 3.45pm on a Friday on 1-2 working day tracked delivery. Expected it to arrive Monday/Tuesday but arrived by 10am on Saturday morning with excellent tracking information provided. Wi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My 4sure glucose monitor died , having just ordered the testing strips for this monitor I was finding it hard to find a replacement. Amazon had every monitor but not this brand ( I couldn’t find one)... Se mere
Virksomheden har svaret
I ordered from DS Medical because they sell handwarmers that are manufactured in the UK. I bought 2 handwarmers and 2 of the longer packs for the body, in preparation for winter, as I have reynaud's d... Se mere
Virksomheden har svaret
My package was accidentally delivered by Royal Mail to the wrong address and I was unable to recover it. I sent an email to DS Medical in the evening explaining the situation and received an understan... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
At DS Medical we believe in excellence in pre-hospital and primary care. Founded by ambulance personnel, we became distributors of medical and first aid supplies to the pre-hospital care market. DS Medical stock medical supplies for all stages of medical services, from first aid and first response equipment, training & education to diagnostics, patient handling and treatment as well as personal equipment and clothing. We always aim to offer our customers the best possible quality of service and welcome any feedback you may have for us.
Kontaktoplysninger
Eagle Building - E2, Daedalus Park, Daedalus Drive, PO13 9FX, Lee-on-the-Solent
- 01329 311451
- info@dsmedical.co.uk
- dsmedical.co.uk
4,8
Fremragende
908 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
always a super quick efficient service…
always a super quick efficient service - using online but I also call from time to time and again customer service is excellent.
27. november 2023
Uopfordret anmeldelse
Besvarelse fra DS Medical
Thank you for your 5* review and your positive feedback! We're thrilled to hear that you've had consistently quick and efficient service with us, whether it's through our online platform or when you call in. Providing excellent customer service & products is a top priority for us, and we're delighted that you've had positive experiences with our team. We appreciate your trust in our services and look forward to serving you again in the future
Fantastic service and great product - highly recommended
Fantastic service and great product - just what I need following a total knee replacement
23. november 2023
Uopfordret anmeldelse
Besvarelse fra DS Medical
Thank you for the 5* review, we are delighted to hear about your positive experience! It's fantastic that the service exceeded your expectations, and the product has proven to be just what you needed after your total knee replacement and wish you a full recovery.
Besvarelse fra DS Medical
Thank you for your positive feedback! We're delighted to hear that you found our service efficient and appreciated the reasonable length of expiry dates on our contents. Ensuring both prompt service and quality products with reasonable expiration dates are among our top priorities. Your satisfaction is our goal, and we look forward to continuing to meet your expectations. If you have any further feedback or suggestions, we'd love to hear them!
Great products and always available for…
Great products and always available for immediate dispatch or collection.
2. november 2023
Besvarelse fra DS Medical
It's wonderful to hear that you've had a positive experience with our services and products, thank you for the 5* review
Good experience
Good experience. What was ordered was delivered properly and payment taken correctly, just as expected. Definitely no problems using them again in the future should the need arise.
26. oktober 2023
Uopfordret anmeldelse
Besvarelse fra DS Medical
We are glad to hear you had a good experience! If you have any more questions or if there's anything else we can help you with, feel free to ask and thank you for the 5* review.
Besvarelse fra DS Medical
We are glad to hear that you had a great experience with your first order! We strive to provide top-notch service and seamless communication to make the entire process as smooth as possible for our customers. If you have any more orders or if there's anything else we can assist you with, please feel free to let us know. Your satisfaction is our priority, and we look forward to serving you again in the future!
Great experience with first order…
Great experience with first order placed. Super communication throughout, upto and including the delivery.
9. oktober 2023
Besvarelse fra DS Medical
We are delighted to hear about your positive experience with your first order! Our team is dedicated to providing excellent service and ensuring clear communication every step of the way. We appreciate your feedback and are thrilled that you are satisfied with our service. If you have any more orders or questions in the future, don't hesitate to reach out. We look forward to serving you again!
Great fast delivery packaged well
Great fast delivery packaged well
Thanks good price only thing say hefty delivery cost for light item could be smaller jiffy bag
2. oktober 2023
Besvarelse fra DS Medical
Thank you for the 5* review. Just to give you some feedback on our postage costs. We are sorry to hear you found the postage expensive for the items you purchased. We try to strike a balance of covering the total cost of shipping which includes the admin process, as well as the cost of postage and packaging. We will bear your feedback in mind for a future review of our shipping costs.
Speedy service and quality items
28. september 2023
Besvarelse fra DS Medical
Thank you for your 5* review
I ordered a rotating transfer turntable
I ordered a rotating transfer turntable, but unfortunately I could not use it for my husband, as it was too unsafe.
The material is robust and of good quality, but it turned already immediately when he stepped on to it, which made him very unsecure and he could have lost his balance. When in the standing position, any adjustment of the feet results in the turning of the disc. It would be better, if the disc only turns, when the user is being turned round by the carer.
21. september 2023
Uopfordret anmeldelse
Besvarelse fra DS Medical
Thank you for your review on this product, and taking my call today. Having looked into other turntables available, this is the industry standard for its price range. There are others available at a significantly higher prices should safety be an issue.
Efficient delivery of order
10. september 2023
Besvarelse fra DS Medical
Thank you custom and 5* review
Did come in staggered stages
Did come in staggered stages, but due to items not being in stock
29. august 2023
Besvarelse fra DS Medical
Thank you for your review and its great to see that you got all of your order. Thank you for the order.
Fast and friendly service quick…
Fast and friendly service quick delivery, highly recommend.
28. august 2023
Uopfordret anmeldelse
Besvarelse fra DS Medical
Thanks for the review and your custom.
First time as a customer
First time as a customer, impressed by the quick service, i would definitely recommend your company
28. august 2023
Besvarelse fra DS Medical
Thank you for your 5* review and your recommendation
A minor error rectified quickly and…
A minor error rectified quickly and without any fuss. Exactly what a customer wants.
28. august 2023
Besvarelse fra DS Medical
Thank you for your review and that we managed to rectify the error to your satisfaction
After being caught short with some…
After being caught short with some dodgy equipment I was supplied from elsewhere, DS were able to source and overnight equipment to a job site for me. Quick solution and packed excellently.
11. august 2023
Uopfordret anmeldelse
Besvarelse fra DS Medical
Thank you for your wonderful review, have shared on social media. Glad we could help to meet your needs.
Good service and products as described.
1. august 2023
Besvarelse fra DS Medical
Thank you for the 5* review Michelle
Quick and reliable service every time.
31. juli 2023
Besvarelse fra DS Medical
Thank you for your 5* review Stuart
It is a great product and very useful when transferring from Wheelchair to Stairlift/another chair
It is a great product and very useful when I am transferring and husband is moving me from one place to another. Efficiently delivered.
30. juli 2023
Besvarelse fra DS Medical
Fantastic 5* review Jean, great that you found our product a great aid to assisting you in transferring from one place to another.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.