DRMTLGY Anmeldelser 

I submitted an Order. Unfortunately, I had it sent to the wrong address. I left a message and was told there was nothing they could do.
I tried to get in touch by phone and, again to no avail. Highly disappointed. Once I finally receive the products, I will return them.

I've been really enjoying using these products for the last month!
I've been using the Essential Cleanser, FacialRX Brightening Moisturiser and Peptide Night Cream, and I'm really happy with the results.

My skin used to flare up quite easily and was often irritated, but since using these products I've had no problems at all. It's been lovely finding a skincare routine that works so well for my skin. I've even ordered my next delivery!
I did forget to add an SPF to my routine, so that's definitely on my list for next time.
I would love a pump dispenser for the Peptide Night Cream.
It would be much more hygienic and convenient than having to dip my fingers into the pot each time. 😍

1) credit card was charged multiple times for a single order. While these might just be pending charges, this is lazy programming.... maybe using too much AI instead of human beings who realize they don't want their credit card charged twice.
2) I added on a "add on" item during checkout. My primary order was over 160 and qualified for free shipping. They charged me for shipping the add on item...... ridiculous
3) I tried to get support to deal with issue #2 and they are using AI exclusively.....AI basically wrote back and said it didn't know if I should be charged shipping and then no follow up

I won't be buying with this company again.

Great products, but HORRIFIC customer service.
No working phone connection, no communications with human beings.
Only chat, where you get transferred from bottom level bot to a higher level bot.
Don’t order from them unless you have the patience for this sort of thing.

Love these products

Outstanding customer service. Products shipped on time, live tracking. Products purchased directly from their site are date stamped with lot number if you have any issue. Customer service was prompt to respond and resolve. I didn’t care for a smell of a particular product, that’s a personal preference not a quality issue. They were quick to resolve, an actual person took care of my order. I absolutely love the pumpkin warming enzyme face mask and Tingl exfoliation pads. Clean safe packaging. Quality products, easy to use website. Their marketing did not saturate me with offers as some others mentioned. Pricing is fair and they have outstanding customer support.

I bought two 5oz foot lotions on Aug 27th. (of course not receiving for a week after that) apparently, today, Oct 27 is past their 60 day return policy. After using this lotion I am going to have to visit the doctor for the first time for my dry heels, as it resulted in deep crack. I used this lotion off and on for a month but decided to buckle down and really be dedicated, only to find a extremely worsened state poor and unable to return.
customer service via email was an AI agent.

3 weeks after placing my order I still had not gotten a tracking number. When I contacted the " automated" answer bot, it still hadn't even shipped. Another 2 weeks.....nothing. I finally cancelled the order now waiting to see if I get my money back.

I am age 68 and I could not believe the difference of the before, and after pictures of my leg I needed to see this for myself. My skin speaks for itself, love this product. I will definitely order it again. ❤️❤️❤️❤️

I love their products but in the last 2 months I have had a subscription order cancelled with no heads up and I have tried to order product on 2 separate occasions, both times the order has been confirmed and then immediately cancelled, with no idea as to what is happening! I have tried to contact them numerous ways to get answers and no one has contacted me! I am beyond frustrated at this point , I love the products they worked great but customer service is horrendous

I found this store through an influencer, Penn Smith Skincare. She's pretty spot on for good companies with good service -and this has been the case for me with this store. Good products, good prices; they honor coupons with no problems. Fingers crossed they stay this way.

This company is amazing! Their products are superior. I love them all!!

The new 4D needless volumizing Lip product is such a waste. No noted difference that makes this product stand out from others

Purchased 2 tubes of the Retinol Body Lotion—wish I had purchased only one, as it turn out I had a bad reaction when applying it on my arms—it seemed fine for a few days, but then gave me itchy hives. Unfortunately, I did not use the product immediately after I received it, so it’s beyond the 60-day return window. My appeal to Customer Service was rejected.

Great products use all of the anti-aging products to stay young.

I placed an order, I don't recall making it a subscription. Next thing I know, they send me an order. I try to reach out to them, it's impossible to figure out how to cancel a subscription or make a refund. I reach out two different ways and they start giving me the runaround. they say, even though your order number is in the email subject, email us the order number again, in the body of the email. Then they email back and say they need time to investigate. this is nuts.

I ordered the tinted moisturizer, and it took about two weeks to get the product. When I tried to use it, it smelled funny, and when I looked, it was expired. The company refused to allow a return or stand behind their product. They did tell me not to use it….?

Love all the products! I especially enjoy the under eye concealer with SPF! It goes on smoothly under my 60 yr old eyes and wears well all day

They offer good products that do work with consisitency, quick shipping, and they answer any questions.
Recommend this brand and company