I couldn't find how to get the routes to my Tomtom, and was unable to get the required response from the support, as I feel there is no straight forward way to reach out support team
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Se, hvad kunderne siger
1-star review Avoid. I purchased multiple driving test route packs and found them full of inaccuracies. Some routes send you into road closures, private property with security barriers, dead ends... Se mere
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I gave it 4 stars instead of 5 because the download process was somewhat cumbersome. Initially, I had to download it to my iPad, then email it to myself to finally save it on a PC. The instructional v... Se mere
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A good way to experience a test route: Just started to use the App. It's quite easy to follow and gives exposure to all the hazards likely to be experienced on the test through a number of pote... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
Download Driving Test Routes, Save Money As You Learn To Drive. Having local knowledge of the test area will give you a great advantage when it comes to taking your driving test. We sell driving test route files (GPX. files) that work on SATNAV Devices we are not an App.
Kontaktoplysninger
187 Greenfield Crescent, PO8 9ER, Waterlooville, Storbritannien
- contact@drivingtestroutes.uk
- drivingtestroutes.uk
2,8
Middel
62 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Avoid at all costs.
Avoid at all costs.
Web site designed to make it look like an app, this is not an app and wasn’t fit for purpose. Tried to download but unable to work from mobile despite big logo implying it is available on Apple Store.
I gave up, purchased a more suitable app, asked for refund within hour to be told no as info clearly stated in small print..
Avoid at all costs!!!!
Update - I was going to defend myself against the insults from the companies response, but after reading all their feedback to customers who have experienced the same issues I have, I think the best Trustpilot review comes from them, themselves. They have demonstrated what type of company they are very clearly. Thanks, you couldn't have authenticated my review any better had you tried.
26. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Driving Test Routes UK
Where to start with Janice's review, this lady has clearly visited our website and without reading any detail ordered a full set of driving test routes from us, we sell GPX files as detailed all over our website and clearly written on the product description of the item she purchased, these files come as a digital download as soon as you make a purchase you have access to them and we cannot even if we wanted to retrieve them from the customer as they are not physical items, therefore in line with industry standards and to protect the integrity of our business we do not offer refunds on these items. We do however offer a free sample on every product so customers can try before they buy.
FREE SAMPLES ARE THERE SO YOU CAN TRY BEFORE YOU BUY BECAUSE WE DON'T DO REFUNDS...
The download link is clear.
The download link is clear.
I thought I was actually buy a book, which would of been easier to take out with my son learning to drive.
Totally forgot about download it to navigate on my phone.
30. september 2023
Besvarelse fra Driving Test Routes UK
thanks for you feedback hope they help your son pass his test
Crooks
Crooks… what they fail to tell you is that the routes really are impossible to load unless you subscribe to Tom Tom for a further £12! They say because I downloaded the routes (even though I can’t use them) they will not refund. I am
Tech savvy and I cannot find another option. I have asked them to show/tell me but nothing. They say they are not affiliated to Tom Tom but I cannot see how that is not the case. AVOID AT ALL COST!
11. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Driving Test Routes UK
Polly your review is not very accurate is it, we are definitely not crooks as you state all the detail of what we sell is on our website, we sell GPX files of driving test routes these work on SatNav devices or in the absence of you having one you can download a satnav app, these generally will come with an additional cost as is normal with most apps. To also say we have done nothing is a lie as we have been back and forward with you on emails and to then say you are tech savvy is also a bit of a stretch because at one point you asked if we could help install them on you car satnav which we were happy to do and we asked for the make of car and type of satnav system and you came back and said that it’s your phone and Google maps. Ok I don’t mean to sound rude to customers but we sell digital download products they are very good if you have the right equipment to use them and will definitely help you pass your driving test but because they are digital downloads we do not offer refunds, this is clearly stated on our refund policy page.
We offer a free sample file on all our routes so please do try before you buy if you are unsure.
Sorry you are unhappy Polly but good luck with your driving test.
Rubbish app
Rubbish app, full of lies, no direction I’m instructor And I know routes but this app is milking app be aware of it, they should not mislead you
17. september 2023
Uopfordret anmeldelse
Besvarelse fra Driving Test Routes UK
Hi Abdihakim, we are sorry that you aren't satisfied with the product that you have purchased but we have checked our order history and have no orders at all for anyone with your name. Please if you like do send us some more information and we will look into the matter for you. you do mention the App but we don't sell an app on our website we only sell Test Route GPX files which are all tried and tested. please contact us at contact@drivingtestroutes.uk but we think you may have reviewed the wrong company.
Great to have idea of the roots good…
Great to have idea of the roots good product definitely recommend it
26. august 2023
Besvarelse fra Driving Test Routes UK
Wow that’s so nice of you to leave us feedback and we hope that you passed your test with flying colours
Routes are not for cars
Routes are not for cars. They show going over lakes and through houses! It's ridiculous.
26. august 2023
Besvarelse fra Driving Test Routes UK
Not sure what problem you have faced, but all our routes are tested once created and as they are GPX files and run on what are waypoints that are used on satnav devices they will only take you on roads between the waypoints. If you are still needing to use them please send us some screenshots of your problem and we will happily advice you on correcting any issues you may have.
really dreadful app
really dreadful app. confusing to purchase as the payment system keeps giving you a delivery choice??
when downloaded you can't view the routes unless you sign up to another app that costs £12/month.
Waste of time. Don't buy
26. august 2023
Besvarelse fra Driving Test Routes UK
Hi Mark,
Thanks for taking the time to write a review, all be it, it's not a great review but still it gives us a n opportunity to communicate with people who maybe interested in buying our driving test route files and this is the point why you have only given us a 1 star review. It would seem that you didn't pay attention to what you were buying and although we make this very clear on our website people sometimes overlook this point. The product we sell are driving test route files they are in GPX format and will work across all major SATNAV devices we do not sell a driving test route app, you either need to have a SATNAV device or as stated you can use them with the TomTom GO app that is available to download on the App Store or the Play Store it comes with a 7 day trial (this is stated in the documentation on our website). We aim to help people pass their driving tests and as such I would like for people to be aware of what they are buying and have no issue to explain here for them to read. I hope this response will help other to not make the same mistake as yourself but wish you good luck with your test.
Its easy to this adownload and its helping me…
Its easy to download and its helping me a lot to teach along test routes.
25. juni 2023
Service was easy to use and got all the…
Service was easy to use and got all the routes immediately.
20. juni 2023
Besvarelse fra Driving Test Routes UK
Thanks for the review
Not worth the buy
2. juli 2023
Besvarelse fra Driving Test Routes UK
Hi NYE, not sure why we only managed to get a 1 star review from you for a free sample that you have downloaded, It may well have been that you were unable to get it to work for yourself, we do understand there is a little bit of technical knowhow required, but we are always very happy to help out and guide people through the process along with the detailed how to use guide that is available on our website I am sure we could have got you sorted out. Any how if any one is reading this and put off, don't be we will be more than happy to help you out, and as the sample that NYE had was free, there is always a try-before-you-buy option on every test route that we have. Hope you've past your test NYE.
Poor use experience
The app proved to be extremely unfriendly and inconvenient. It only functioned within the test centre premises, making it unusable even in the nearby car park. As waiting directly in front of the test centre was not allowed, I had to park across from it, activate the app, walk to the test centre, and then return to my car just to utilize it. Furthermore, the app's navigation was unresponsive, causing delays that I couldn't afford while driving. Overall, my experience with the app was severely lacking in value.
1. juli 2023
Uopfordret anmeldelse
Besvarelse fra Driving Test Routes UK
Hi Tim, I think you have reviewed the wrong company, we have checked are records and have no customers called Tim also what you are describing is not what we sell. We sell GPX files that can be used in SATNAV devices or the app that we recommend to use them in is TOMTOM GO app which does not behave or work as you’ve described your issue. Additionally when we create our test routes we never start them from within test centres for the exact reason that you have stated that you are not allowed to practice in them. It’s upsetting for us to receive a 1 star review especially when it sounds like it wasn’t even for us but negatives into positives and all that I hope anyone reading this will appreciate that the product we sell works well and is not as described in Tim’s review
Very good and up to date.
22. maj 2023
Besvarelse fra Driving Test Routes UK
Thank you and we are very pleased you found them useful
Very helpful, but...
I found the routes very handy to get used to the roads I was likely to meet on my Test.
My only quibbles which deny them the full Five Stars are firstly that there has been no "pruning" of the route, so the Track keeps records of how someone drove three times around a car park and you have to follow that route exactly.
The second quibble is that there's no dates on when the routes were recorded. One I tried took me through a housing estate with purple brick road surface and it seems very unlikely that that would have been on the Test route today.
3. maj 2023
Besvarelse fra Driving Test Routes UK
Thank you very much for your review Graham, we’re glad you found them useful and we will take onboard your comments and make some adjustments, the car parks are included so that people can be aware of which ones the examiners usually use.
Wouldn’t download any of the routes
Wouldn’t download any of the routes , tried everything and nothing worked . Luckily I passed first time anyway , but a waste of money in the end.
5. maj 2023
Besvarelse fra Driving Test Routes UK
Hi Shay, we are sorry that you were unable to use the routes, but your review says you were unable to download them but we can see that you did actually download them, maybe the issue was that you couldn’t work out how to use the files, there is a full detailed how to use page on the website and enclosed in the zip file that is supplied is another copy of it, one issue we have come across is that people don’t know how to open a zip file which on some phones isn’t straight forward and requires some very basic computer skills, we also suggest that you do this on a laptop/PC. We also offer a free sample on every pack of routes that we offer so people can test them before purchasing.
However we are pleased to hear that you passed anyway, if anyone else is reading this review please feel free to reach out to us if you have any issues with our routes and we will talk you through it.
Route may not be the one you end up on…
Route may not be the one you end up on but covers all the basic errors and challenging maneouvers you may come across
25. april 2023
Besvarelse fra Driving Test Routes UK
Thanks Geoff, we are pleased that you found them useful
Would not download and refused to offer…
Would not download and refused to offer a refund
31. marts 2023
Besvarelse fra Driving Test Routes UK
Hi Alex, of course we are never pleased to receive low star ratings but in your case it is a great opportunity for us to explain our service and product to customers. We offer Driving Test Routes to people to help them with their driving test preparation and we know these can great advantage on the day of your test. We do know how ever that the type of file that we offer is not straight forward to load into SATNAV devices or onto the TOMTOM App that is why we offer very clear instructions on our website and also we offer a free sample so that you can download it before making a purchase at no cost to yourselves. As with industry standard we do not offer refunds on digital downloads and this is clearly listed out in our refund policy.
In your case we can see that you downloaded the free version and actually downloaded it 3 times, the next day you then went ahead and purchased the full version and downloaded it 4 times you then emailed us and I will quote it "I have ordered the wrong route and unable to download as i do not own a PC or laptop, can you please refund" I am sure that you can appreciate that your responses and actions do not match the review you have provided but once again we do appreciate your feedback as it will hopefully help other learner drivers know the best way to use our product and be assured that we in no way are try to behave in an unprofessional manner but are here to help them with their driving tests. Good luck on yours and we hope you pass.
I have no idea what I even bought
I have no idea what I even bought. I thought I was going to have the test routes for Sidcup so I could set up the Sat Nav and my students could follow the routes.
I think I bought a Tom Tom Sat Nav???????
10. april 2023
Besvarelse fra Driving Test Routes UK
Hi Elizabeth, we will be happy to help you get these set up, The file you purchased is a GPX file, you can use these with all major SATNAV devices, we recommend the TOMTOM GO App as it is the most accessible for people especially driving students who wouldn't necessarily own a SATNAV device but they can use it on there mobile phone, however it sounds like you are an ADI Driving Instructor so if you can let us know which SATNAV device you are using we can send you the details of how to install the files on your device.
Tried to follow instruction to upload…
Tried to follow instruction to upload the route onto the required app but it could not be accessed so unable to use . You need to make it so it can be done on one device only and not require a laptop and phone app
9. april 2023
Besvarelse fra Driving Test Routes UK
Hi Caroline, what we are providing is the detailed content of the driving test routes, these files are whats called a GPX file and they do require some level of IT knowledge to install on a SATNAV device, we recommend the TOMTOM GO APP as it is the most accessible for people, we are sorry to hear that you were unable to get it to work for yourself which is why we do always offer people a free sample, which we can see was the case with yourself, we will be very happy to reach out to you if you need some further explanation of how to use the files, one common mistake people make is that the download file is a zip file and does need to be unzipped/decompressed to be useable. once unzipped there is a copy of the how to use file enclosed to help you but do feel free to contact us and we can see if we can get the free sample working for you. many thanks for your interest in our product office@drivingtestroutes.uk
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