The provider arrived quickly and changed the tire. However his truck was hit by a passing vehicle. A very scary experience. Glad he was all right. When calling into the support line prior to a provi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had to google “roadside assistance in zip code” not sure what I would get, pleasantly surprised by response by everyone. Starting with initial contact person all the way through to person who showed... Se mere
Virksomheden har svaret
Upon calling for assistance to jump start my battery located at my apartment, was met with upmost and timely response. Service tech took time to remind me to drive my car for charging purposes before... Se mere
Virksomheden har svaret
The app was initially easy to use but getting accurate information after that was nearly impossible. At first they said one technician would take 100 minutes. Then they reassigned me to someone else w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Drive Roadside Assistance provides fast, reliable roadside assistance across the U.S. and Canada — no membership required. Connect instantly with licensed, insured, and background-checked providers for towing, jump starts, flat tires, lockouts, fuel delivery, and more. With 24/7 nationwide coverage, upfront pricing, and average response times of 25–45 minutes, Drive Roadside is the trusted choice for roadside help anytime, anywhere.
Kontaktoplysninger
Need a receipt or refund?
4,4
Fremragende
4 t anmeldelser
Har besvaret 79 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great company
Would have liked a little earlier service but they did come when they said they would be there. He was very pleasant and polite.would not hesitate to call again great job
23. august 2025
Besvarelse fra Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Besvarelse fra Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Great response
Great response. Hooked me up with a terrific auto repair service. I was kept updated on who to expect as well as ETA of the technician who had my tire replaced quickly and who bailed me out of a precarious situation.
24. august 2025
Besvarelse fra Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Besvarelse fra Drive Roadside Assistance
We’re glad to hear you received help quickly. Thank you for sharing your experience with us. If you ever need roadside assistance or towing in the future, we’re just a click or a call away.😊
I thought good job
23. august 2025
Besvarelse fra Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
I thought I was dealing with AAA…
I thought I was dealing with AAA roadside assistance because that’s what I looked up in my phone. I was charged $199 to have my tire changed even though I have AAA coverage
21. august 2025
Besvarelse fra Drive Roadside Assistance
Caltha, we completely understand your frustration — discovering an unexpected $199 charge for a tire change when you believed you were contacting your AAA coverage is genuinely upsetting, and that is far from the transparent experience DRIVE Roadside aims to deliver. We take concerns like this seriously. To address the billing issue, you can submit a refund request at driveroadside.com/billing, and our team will look into your situation right away.
Convenient to request and good service!
23. august 2025
Besvarelse fra Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
What was great is the fact they tried…
What was great is the fact they tried to go as fast as they could. It was expensive but it got us off the side of the highway so that’s all that matters
19. august 2025
Besvarelse fra Drive Roadside Assistance
Hi Amanda, We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
I appreciate the service I received on…
I appreciate the service I received on 8/18/25. Once placed my order online, I had a very quick response and phone call from the driver. He was at my car within 25 minutes. A very professional man that cared about my safety, leaving with instructions driving on a spare tire. I can’t think your team enough for the wonderful service.
18. august 2025
Uopfordret anmeldelse
Besvarelse fra Drive Roadside Assistance
Hi Kimberly, we’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Precise finding my location
Precise finding my location. Reasonable timing.
Safe driving to autorepair shop.
Excellent service
18. august 2025
Besvarelse fra Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Never use them!!
Never, ever use these predatory people. I called because my Tesla had a flat. He told me it would be $175 to come out and that, if the tire needed to be replaced, the total would be up to $500. I gave him my information and called him back 10 minutes later after discovering the tire couldn’t be repaired. He said he would look for a tire and give me pricing.
Then he called back and told me it would be $800 for one tire. I told him I would not pay $800 for a single tire when the tire costs $380 max. He then said it was because it was Sunday. I declined. He told me he would still charge my card $175 for the service. I explained that I didn’t want the service, and he said it was non-refundable.
At no point did he mention that the $175 would be non-refundable. No one ever came out — the entire conversation lasted about 10 minutes. I ended up finding another company who came out and replaced my tire for $220 (same exact tire).
Buyers beware. They will try to take advantage of your situation and scam money out of you. I will also be reporting this to the BBB and will definitely call my credit card company. When I told the company that actually came out what had happened, they said, “Are you sure they weren’t quoting you for all four tires?” SMH.
⸻
17. august 2025
Uopfordret anmeldelse
Besvarelse fra Drive Roadside Assistance
We're truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the kind of service we aim to provide, and we apologize for any confusion or frustration caused.
If you have not already received a refund, please visit driveroadside.com/billing
to submit a refund request so our team can investigate and make things right.
Thank you again for your feedback — it helps us improve.
RUN ..!!!
RUN ..!!!!
Do not place your trust and money in this company. They're not giving you what you're promised. They are deceitful in their tactics, and how they run their business.
They say they will give you full access to jobs and contracts, and that a lie. They take your money, and when there's an issue they'll ignore your emails
I will be reporting this company
11. august 2025
Uopfordret anmeldelse
Besvarelse fra Drive Roadside Assistance
We're sorry to hear about your experience and take these concerns seriously. We strive to ensure all partners and customers receive the access and support they are promised.
If you haven't already received a resolution, please reach out to us directly at driveroadside.com/billing
so we can review your situation and make things right.
Thank you for your feedback — it helps us continue improving.
Besvarelse fra Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Progressive
The process of getting a receipt that is proper for your insurance to reimburse you for is subpar. Also, it was hard to navigate through the website and there was nobody available to call for help
14. august 2025
Besvarelse fra Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Canceled my service within 2 minutes
Canceled my service within 2 minutes, still charged me 200 dollars, when they clearly did nothing as it was an est of 80 minutes when I needed help immediately for my dogs burning alive in there anyway, they didn't tell me an est before I spent that money and the number they gave me hung up on me when I asked for help in solving the issue, never use this service 0/10
13. august 2025
Uopfordret anmeldelse
Besvarelse fra Drive Roadside Assistance
We're very sorry to hear about your experience and truly hope your dogs are safe.
To clarify, the $200 charge you saw is a temporary hold, not a final charge, and it will automatically fall off your account. In cases where a service is canceled after being dispatched, a $49 cancellation fee applies, which is explained in our terms during checkout.
If you have not already submitted a refund request, please visit driveroadside.com/billing
so our team can review your case and assist further.
We appreciate your feedback and the opportunity to make things right.
A time for AAA
The roadside service was prompt and
was only needed for a jump, no battery this time.. The service person
was very friendly and knowledgeable.
11. august 2025
Besvarelse fra Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Fast and friendly
They came faster than their estimated time which was great, the driver was extremely friendly and nice. I have a couple project cars so I will definitely be calling them again for their service.
12. august 2025
Besvarelse fra Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Me ayudaron rápido eficaz y aún sin…
Me ayudaron rápido eficaz y aún sin saber el idioma el chofer supo exactamente qué hacer para ayudar muchas gracias Sr joe
12. august 2025
Besvarelse fra Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Driver was very friendly and…
Driver was very friendly and knowledgeable, and made it out to us very quickly
11. august 2025
Besvarelse fra Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Outstanding experience.
Excellent. Arrived very fast and saved my dogs from a very hot car. Had a rental had it running with the air on and the car shut off with the keys in it. No idea why it did that but they arrived 9 minutes later and saved my dogs. Thank you Joe!
9. august 2025
Besvarelse fra Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.