The provider arrived quickly and changed the tire. However his truck was hit by a passing vehicle. A very scary experience. Glad he was all right. When calling into the support line prior to a provi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had to google “roadside assistance in zip code” not sure what I would get, pleasantly surprised by response by everyone. Starting with initial contact person all the way through to person who showed... Se mere
Virksomheden har svaret
Upon calling for assistance to jump start my battery located at my apartment, was met with upmost and timely response. Service tech took time to remind me to drive my car for charging purposes before... Se mere
Virksomheden har svaret
The app was initially easy to use but getting accurate information after that was nearly impossible. At first they said one technician would take 100 minutes. Then they reassigned me to someone else w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Drive Roadside Assistance provides fast, reliable roadside assistance across the U.S. and Canada — no membership required. Connect instantly with licensed, insured, and background-checked providers for towing, jump starts, flat tires, lockouts, fuel delivery, and more. With 24/7 nationwide coverage, upfront pricing, and average response times of 25–45 minutes, Drive Roadside is the trusted choice for roadside help anytime, anywhere.
Kontaktoplysninger
Need a receipt or refund?
4,4
Fremragende
4 t anmeldelser
Har besvaret 79 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Satisfied
They made it there in an hour. Put my spare was on but flat. The tow truck driver didn't have a compressor. Which I found odd for someone coming to check a flat tire. Glad I was at home not on the side of the road some where.
27. september 2025
Besvarelse fra Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
The person was as prompt as they could…
The person was as prompt as they could have been given the distance they had to travel to get to me. Once there they were quick and very friendly
27. september 2025
Besvarelse fra Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
FRAUD
FRAUD. You billed me when it was supposed to go through AAA. I am disputing this charge with my bank!
I didn’t call you for service. You hijacked my AAA call.
28. september 2025
Besvarelse fra Drive Roadside Assistance
Unfortunately, we are unable to offer a refund in this case, as the service was rendered as requested.
However, you are welcome to use the receipt we provided via email or access it through driveroadside.com/billing, to seek reimbursement from AAA, as they may provide reimbursement.
We appreciate your feedback and the opportunity to improve.
They were very helpful
They were very prompt. Communicated great and gave me great recommendations.
26. september 2025
Besvarelse fra Drive Roadside Assistance
We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Driver was experienced and obviously…
Driver was experienced and obviously well trained. Completely professional and friendly.
27. september 2025
Besvarelse fra Drive Roadside Assistance
We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Besvarelse fra Drive Roadside Assistance
Hi Darnell, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
You made a boo boo!!!!
Everything was fine except you charged me twice. I have spoken with the bank and that has been placed in dispute. I tried to get through on the phone but your AI made it impossible.
22. september 2025
Besvarelse fra Drive Roadside Assistance
Carolyn, we sincerely apologize for the double charge and the difficulty you experienced trying to reach our team by phone — that is not the level of service DRIVE Roadside strives to provide. Billing errors like this are something we take very seriously, and we want to make sure it's resolved properly. If you'd like to request a refund, you can submit one at driveroadside.com/billing, and our team will review your case promptly. We appreciate you bringing this to our attention and are committed to doing better.
Besvarelse fra Drive Roadside Assistance
Hi Dan, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Professional Efficient and Punctual
Totally hassle free, very communicative and extremely punctual. Came to my house, got the job done and even took the time to check the other tires. Sean was awesome to deal with. You guys are the BEST
23. september 2025
Besvarelse fra Drive Roadside Assistance
Hi William, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
He came and fixed it extremely fast and…
He came and fixed it extremely fast and it was super helpful.
23. september 2025
Besvarelse fra Drive Roadside Assistance
Hi Leslie, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Besvarelse fra Drive Roadside Assistance
Hi Pascal, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Flat tire
The young man that came to change my tire was quick and efficient. Great customer service. Calling roadside assistance was fast too
18. september 2025
Besvarelse fra Drive Roadside Assistance
Hi Elizabeth, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Besvarelse fra Drive Roadside Assistance
Hi Kris, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Besvarelse fra Drive Roadside Assistance
Hi Jessica, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Driver was informative and very helpful
21. september 2025
Besvarelse fra Drive Roadside Assistance
Hi Cory, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
My battery was replaced quickly and I…
My battery was replaced quickly and I only had to wait for an hour from the point when my battery died. The person on the phone and the person that replaced my battery were professional and kind.
19. september 2025
Besvarelse fra Drive Roadside Assistance
Hi Daisy, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Besvarelse fra Drive Roadside Assistance
Hi Meredith, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Joe was very nice and kept me updated…
Joe was very nice and kept me updated every time. He was very helpful and hot my keys out of my car with no issues
14. september 2025
Besvarelse fra Drive Roadside Assistance
Hi Corthey, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Great service, quick responses
The driver was friendly, helpful, knowledgeable. The tow was on time if not early and got it off the truck and in the spot I asked no problems and with ease, pickup and the drop off!
11. september 2025
Besvarelse fra Drive Roadside Assistance
Hi River, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
First call for assistance never showed…
First call for assistance never showed after waiting for 3 hours. Roadside showed within the first hour and the service was super fast.
12. september 2025
Besvarelse fra Drive Roadside Assistance
Hi Jeremy, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.