The provider arrived quickly and changed the tire. However his truck was hit by a passing vehicle. A very scary experience. Glad he was all right. When calling into the support line prior to a provi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had to google “roadside assistance in zip code” not sure what I would get, pleasantly surprised by response by everyone. Starting with initial contact person all the way through to person who showed... Se mere
Virksomheden har svaret
Upon calling for assistance to jump start my battery located at my apartment, was met with upmost and timely response. Service tech took time to remind me to drive my car for charging purposes before... Se mere
Virksomheden har svaret
The app was initially easy to use but getting accurate information after that was nearly impossible. At first they said one technician would take 100 minutes. Then they reassigned me to someone else w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Drive Roadside Assistance provides fast, reliable roadside assistance across the U.S. and Canada — no membership required. Connect instantly with licensed, insured, and background-checked providers for towing, jump starts, flat tires, lockouts, fuel delivery, and more. With 24/7 nationwide coverage, upfront pricing, and average response times of 25–45 minutes, Drive Roadside is the trusted choice for roadside help anytime, anywhere.
Kontaktoplysninger
Need a receipt or refund?
4,4
Fremragende
4 t anmeldelser
Har besvaret 79 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They did nothing for me and i cancelled…
They did nothing for me and i cancelled the tow and they will not refund the cancellation fee they charged
8. november 2025
Uopfordret anmeldelse
Besvarelse fra Drive Roadside Assistance
Hi Bonnie, We’re sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide. Please reach out to us directly at driveroadside.com/billing with your order details so we can review what happened and make it right. Thank you for giving us the opportunity to improve.
good service thank you
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Drive Roadside Assistance
Hi Choudhary, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
No problem but your bankrupting me
No problem but your bankrupting me, I would have walked to Safeway Express if they had been at all cooperative on the phone.
26. november 2025
Besvarelse fra Drive Roadside Assistance
We're truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the kind of service we aim to provide, and we apologize for any confusion or frustration caused. Thank you again for your feedback — it helps us improve.
Jump-start at home
Jump-start at home. Quick and skilled service. And on top of it a very nice person.
I suppose it is linked with swflroadsideservices.com that I called in fact.
28. november 2025
Uopfordret anmeldelse
Besvarelse fra Drive Roadside Assistance
Hi Daniel, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
I was very impressed with the State…
I was very impressed with the State Farm Towing Assistance app. It was easy to use, not clunky in the slightest, and extremely helpful. Having direct access to the app on their website streamlined the whole process, which I greatly appreciated. A very helpful and seamless experience.
6. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Drive Roadside Assistance
Hi Alisa, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Service came quickly
Service came quickly, the gentleman greeted me with a smile and was efficient getting the job done. He even went beyond by adding air to my spare tire so I am grateful
22. november 2025
Besvarelse fra Drive Roadside Assistance
Hi Dung, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Besvarelse fra Drive Roadside Assistance
Hi Tim, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Why I rate 5/5 Roadside review
Fast and reliable
I didn’t have to wait too long
The communication was good
I could track the driver location …
Relief of stress
I loved I could make the payment and book it 24/7 with the click of a button
24. november 2025
Besvarelse fra Drive Roadside Assistance
Hi Poonam, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
roadside assistance
I had to google “roadside assistance in zip code” not sure what I would get, pleasantly surprised by response by everyone. Starting with initial contact person all the way through to person who showed up and solved my issue. I was very apprehensive at first, but I was very satisfied with service from all members of organization. Great job!! Thanks!! Price was reasonable, as well!
19. november 2025
Besvarelse fra Drive Roadside Assistance
Hi Jackie, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
The person sent was fantastic
The person sent was fantastic, very helpful and thoughtful
17. november 2025
Besvarelse fra Drive Roadside Assistance
Hi James, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Fast response
Fast response! Tow truck driver got there quickly and treated my car like it was his own. Very friendly, as well!!
17. november 2025
Besvarelse fra Drive Roadside Assistance
Hi Kim, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Besvarelse fra Drive Roadside Assistance
Hi Elizabeth, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Exceptional service -fast and courteous
Exceptional service -fast, professional and courteous.
17. november 2025
Besvarelse fra Drive Roadside Assistance
Hi Huma, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Great roadside service
I was stranded and the driver took care of me all totaled up to about 30 minutes. I am very pleased.
18. november 2025
Besvarelse fra Drive Roadside Assistance
Hi Diane, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Tuve que esperar casi 1:30 para q me…
Tuve que esperar casi 1:30 para q me encendieran la batería. cuando me costo $200 y la app nunca me dijo que seria el precio por un jump. pensé que el precio incluía una batería nueva. ademas se suponía que estuviera en mi location en 20 min. lo mas gracioso es que estaba a 6 block de mi casa, de saber eso nunca pediría el servicio. en conclusión creo que deben mejorar la app para que eso no siga pasando. al final la persona hizo su trabajo y mi carro encendió, pero creo que $200 por in jump esta exagerado cuando la app no cumple el tiempo que dice ni especifica el servicio
5. november 2025
Uopfordret anmeldelse
Besvarelse fra Drive Roadside Assistance
Hi Roberto, Our website and app clearly state the ‘battery jump’ service in two places before you submit your request. I understand there may have been some confusion, and I apologize for that. We're truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the kind of service we aim to provide, and we apologize for any confusion or frustration caused.
Thank you again for your feedback — it helps us improve.
Why pay a middleman?
We spent 2.5 hours waiting for a tow truck. The communication from Drive Roadside was not only inaccurate, it was misleading. They charge in advance for the service and do not offer even partial refunds when the service is extremely slow.
We recommend simply contacting tow companies on your own and NOT using a middleman service such as this.
7. november 2025
Uopfordret anmeldelse
Besvarelse fra Drive Roadside Assistance
Hi Rayrell, We’re sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide. Please reach out to us directly at driveroadside.com/billing with your order details so we can review what happened and make it right.
Thank you for giving us the opportunity to improve.
Great Provider Service but app could offer a better user experience
The provider arrived quickly and changed the tire. However his truck was hit by a passing vehicle. A very scary experience. Glad he was all right.
When calling into the support line prior to a provider being assigned the off shore support was not able to communicate the process or expectations very well which did lead to concern about whether our service was being scheduled or not.
18. november 2025
Besvarelse fra Drive Roadside Assistance
We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Besvarelse fra Drive Roadside Assistance
We’re sorry to hear about your experience and truly apologize for the delay. Our typical wait times are much shorter, and we understand how frustrating it can be when you're expecting faster service. We’ll be reviewing this internally to ensure your feedback is addressed.
Thank you again for your feedback — it helps us improve.
Easy to use..service was on time
Easy to use..service was on time
Price was great !
16. november 2025
Besvarelse fra Drive Roadside Assistance
Hi Juan, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Driver arrived in 5 minutes
Driver arrived in 5 minutes! Impressive skills and know how. Thanks so much!
16. november 2025
Besvarelse fra Drive Roadside Assistance
Hi Sandy, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.