Dress 2 Party Anmeldelser 

Amazing, really good for prom shopping

I went to the London dress 2 party store , which was very easy to find being just behind Oxford street . As soon as we rung the doorbell at our appointment time we were welcome with the warmest greeting . I do suggest booking if you would like to try on dresses as it could be busy , and the service is something you would not want to miss out on . They advised my daughter Emily and made her feel at ease straight away , they gave honest opinions and helped her with her choice . We were advised on all the options of payments and how it works with delivery and collections they also take the school you attend . They also give advice on alterations . We had a great experience shopping for prom dresses , and Emily choose the perfect dress

Poor communication and wasted time
Last week my daughter and her friend visited the store to look for prom dresses. They were told that fittings require an appointment and were invited to book one for the following week.
They arrived today with a confirmed appointment, but were refused a fitting because no parent was present. This requirement was never mentioned during their first visit or at the time of booking.
Very disappointing experience and poor communication. We would not have booked the appointment if this had been clearly explained in advance

Great customer service and beautiful dresses very helpful

The professionalism and assistance provided by the team and customer service were top-notch and consistently supportive.

My teenage daughter and her friends booked appointments at Dress2Party to try on prom dresses, with the appointments spread over a two-hour period. We travelled from Buckinghamshire to London especially for this and arrived with plenty of time to spare, expecting a positive and enjoyable experience.

On arrival, we were immediately asked whether the girls had a parent or guardian with them. I explained that I was the responsible adult accompanying them for their booked appointments, but was abruptly told that this was “not how things worked” and that only my daughter would be allowed to try on dresses, as the other girls did not have their own parents present.

We were then told that the shop was too small to accommodate a fitting service for us. This was despite the girls being entirely happy to split into two groups as per the separately booked appointments to avoid crowding. One group could wait upstairs or step outside the premises while the other used the three available changing rooms, and then switch over — with me present and supervising each group. This would be less crowding due to having one parent in total rather than 2 guests per girl.

This restriction was particularly confusing given that the website allows three individual bookings per hour, all of which we had booked. Adding to the inconsistency, two other customers arrived without appointments, accompanied by parents, and were taken downstairs and provided with a full fitting service. The quantity of people that were walk ins during that time matched the quantity of our group. However, with only 2 potential customers rather than the 5 that we had booked appointments for.

The poor level of customer service was particularly surprising given that the dresses range from £400 to £1,000. Each girl had already selected a dress from the website, understood the cost, and had money with her to purchase if she found the right one.

The manner in which we were spoken to was shocking and left the girls feeling uncomfortable and unwelcome. What should have been a special prom-dress experience was completely ruined, and even if the perfect dresses had been available, the girls no longer wanted to try them on after this treatment.

Unfortunately, based on this experience, I would not recommend Dress2Party due to their customer service.

Absolutely great service, we come in to see a dress for my daughter and was impressed with service and variety of dress at different budget and colours, will definitely come back for more dress shopping. Thanks girls

Had a fantastic experience at Liverpool store. Fun and helpful with an extensive choice of dresses for my daughter’s prom. The shop was large and well planned out with plenty of room to get changed and we did not feel rushed in making a decision. Daughter came away very happy and I felt the advice and help given was perfectly pitched. Thank you, you made the experience a great one.

My Daughter came in today to the Glasgow store looking for her 18th birthday party dress.
Girls where fantastic with her and made her feel at home. She tried on 3 different styles and settled on Faye in yellow. Absolutely stunning cant wait to pick it up when it comes in xxx

Took my daughter to the shop in Glasgow as we were visiting family over Hogmanay. Lady called Eleanor was lovely helped us find the right dress which was perfect for her. Cannot wait to see her in it in July.

The staff at dress2party in London were amazing! We came over from Jersey for a prom dress and after trying several styles and colours my daughter found her dream dress! Thank you!

Very lovely shop and people and my daughter got the experience she wanted choosing her prom dress. Lots of help and advice. Would defo recommend

Staff and customer service experience was very professional and have been very helpful throughout

Absolutely exceptional service, even from across the world.
I recently ordered a prom dress for my granddaughter from Canada, and when it arrived we were not sure the fit was quite right. From the very first contact, Vanessa guided me through the entire process, including choosing the correct size. She recommended a size 2, which I would never have imagined would fit based on international sizing differences, but she was absolutely right.

I had hoped to give the dress to my granddaughter as a Christmas gift, and Vanessa helped push the order through. Thanks to her effort, the dress arrived nearly two weeks before Christmas, which was a wonderful surprise.

When the dress arrived, Vanessa continued to assist us. She walked me step by step through how to fit the gown correctly, explained how the bodice should sit, and provided patient and expert reassurance. With her guidance, the dress now fits my granddaughter perfectly. It truly fits like a glove.

This level of international customer service is extraordinary. Vanessa made us feel as though we were standing in the shop with her, and her knowledge of formalwear fitting is outstanding. We are absolutely thrilled with the dress and deeply grateful for the exceptional support we received.

Dress2Party, and Vanessa in particular, have my highest recommendation.

Colleen Foucault, Professor (Canada)

Lovely environment and staff were really helpful

Really lovely experience. Very relaxed and no pressure. This was the 4th prom dress shop we’d been to and we got the dress!!!

I ordered some bridesmaids dresses that were on sale online, (assumed they were end-of-line, about to be discontinued) and what I received were dresses that were literally falling apart and unwearable. The material on the sleeves and skirts had snags, and the stitching had come loose in some places. I emailed the same day to let them know, as it says to do so on the website, and never got a reply! Went ahead and returned everything using their returns portal. They did not refund delivery cost. Complete waste of my time, and I can't understand why they would waste their own time packing and posting what were obviously faulty items?

Great experience and selection of dresses. Found exactly what I was looking for. Thank you.

Excellent advice and very beautiful dresses. Thank you so much!

I posted a review on the 17th of October 2025 about the amazing service I received from Debbie at Dress 2 Party in Glasgow. I still stand by all I said however since writing the review I have found out something that has been very upsetting for me and something I think other potential customers should be aware of. The dress I purchased has feathers on it which I specifically asked about as I would not want them to be real, I was told they were not real (not by Debbie but by another member of staff) so of course I went ahead and purchased the dress. However I saw a top in a clothes shop with the same feathers and when I looked the label said they were of animal origin. So I sent an email to Dress 2 Party and was told they were real Ostrich feathers!!! I was absolutely disgusted that not only had I been given the wrong information but that in this day and age we are still using these poor birds feathers when there are so many alternatives available. They haven’t even had the decency to reply to my email!