I was very disappointed with my experience. I bought a dress from this company for my son's wedding. While the dress was beautiful, it was far too heavy for an outdoor beach wedding and simply was... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This company is the worse! DO NOT BUY FROM THEM! The dress I ordered for my son's wedding was supposed to be Burgundy, and it came to me in RED! I immediately requested a refund, they said there was a... Se mere
Virksomheden har svaret
The dress took a while to be delivered. The quality was good and well made. However, the dress actual colors were way off from the website depiction. On there the dress looked very subtle and flowing,... Se mere
Virksomheden har svaret
This company should be embarrassed. I spent $207 on an order, and their response was to offer me a measly $30 refund while expecting me to pay $140 to ship the item back to Dubai with the restocki... Se mere
Virksomheden har svaret
2,1
Under middel
65 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 91 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This company is a total rip rip off!!
This company is a total rip off. First it took over a month to receive my order. I ordered 2 different dress styles, and ordered the size after taking measurements and using their size chart. They were way too big and had a horrible smell to them. I emailed them about returning and they said they don’t refund dresses in ordered in the same size (what does that even mean??). They offered me $30 WHAT? No, I want a 100% refund, as stated in their return policy. DO NOT ORDER ANYTHING FROM THIS COMPANY!!
23. marts 2025
Uopfordret anmeldelse
Besvarelse fra Dreamylily
Hi there,
We’re truly sorry to hear that. This is absolutely not the level of service we aim to provide, and we take your feedback very seriously.
We want to clarify that we have already fully resolved this issue for you, including addressing the return and refund concerns you mentioned. Your satisfaction is our top priority, and we sincerely apologize for any frustration or inconvenience we caused along the way.
We always strive to make things right for our customers, and we hope to have the chance to earn back your trust in the future.
Thank you for taking the time to share your thoughts.
HORRIBLE
HORRIBLE! I ordered a dress from my mother for my wedding that she found and liked. When she got it, it was way too big and she didn't like it. I looked up their return policy did what they requested they tried to get me to keep it to alter it or sell it at the flea market - they offered $25 and then $30. The dress is 165 dollars. While this is my fault as I usually do research the companies she buys from, I was busy and just ordered it and it's just a scam. There is NO other way to put it. Stay away from this website, I will be reporting it.
19. marts 2025
Uopfordret anmeldelse
Besvarelse fra Dreamylily
Hi there,
We’re truly sorry to hear that. This is absolutely not the level of service we aim to provide, and we take your feedback very seriously.
We want to clarify that we have already fully resolved this issue for you, including addressing the return and refund concerns you mentioned. Your satisfaction is our top priority, and we sincerely apologize for any frustration or inconvenience we caused along the way.
We always strive to make things right for our customers, and we hope to have the chance to earn back your trust in the future.
Thank you for taking the time to share your thoughts.
Terrible company
Terrible company. They say they accept returns. When I tried to return the dress. They tried to get me to keep it to alter it or take it to a flea market to sale (there words). They would only offer me a $25 refund on a $150 dress.
2. marts 2025
Uopfordret anmeldelse
Besvarelse fra Dreamylily
Hi there,
We’re truly sorry to hear that. This is absolutely not the level of service we aim to provide, and we take your feedback very seriously.
We want to clarify that we have already fully resolved this issue for you, including addressing the return and refund concerns you mentioned. Your satisfaction is our top priority, and we sincerely apologize for any frustration or inconvenience we caused along the way.
We always strive to make things right for our customers, and we hope to have the chance to earn back your trust in the future.
Thank you for taking the time to share your thoughts.
Company deserves a negative star review!
If I could I would give this company a minus star review. I ordered 2 dresses from them. I received them too late for the event they were intended. They were poorly made anyway so I returned them promptly at my own expense. In spite of endless emails, the company refuses to refund me. Now it appears they have ghosted me. Absolutely do not ever order anything from them! Poor quality and poor customer service!
16. september 2024
Uopfordret anmeldelse
Besvarelse fra Dreamylily
Hi there,
We’re truly sorry to hear that. This is absolutely not the level of service we aim to provide, and we take your feedback very seriously.
We want to clarify that we have already fully resolved this issue for you, including addressing the return and refund concerns you mentioned. Your satisfaction is our top priority, and we sincerely apologize for any frustration or inconvenience we caused along the way.
We always strive to make things right for our customers, and we hope to have the chance to earn back your trust in the future.
Thank you for taking the time to share your thoughts.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.