DrDoctor Anmeldelser 1.769

TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

So easy to use. Environmentally friendly. Best way of receiving appointment letters, no chace of getting lost in the post as they have done in the past

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very useful tool and is a must go-to in order to check and confirm dates and times of hospital appointments. Much better than the alternative of scribbling down appointments on the back of an envelo... Se mere

Bedømt til 5 ud af 5 stjerner

All is good, except I cannot get hold of Cardiology at Whipps x. My husband has an app on 5th May! He cannot attend that day. I have E-mailed and rung the dept at least 6 times over the past 2 weeks.... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Softwarevirksomhed
  2. Automatiseringsvirksomhed
  3. Virksomhedskonsulent
  4. Producent af medicinsk teknologi

Skrevet af virksomheden

DrDoctor is a Patient Engagement Platform that helps the NHS support patients in their care journey and is used by over 35 million patients across the UK. We partner with 70 NHS Trusts and Health Boards to provide technology that supports patient communications, appointment management and remote care. Our mission is to improve efficiency in healthcare, enable the NHS to break the enormous backlog of patients needing care, and ultimately help patients to receive better care. If you have any questions or need any assistance, please contact our Support team.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Im apojtmen see

31. marts 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Iveta,

Sorry to hear you are experiencing issues with your appointments, we are unable to assist in resolving appointments on the review service, however please follow the link below to speak with our support team.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Easy access

Easy access

27. marts 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Terence,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Brilliant se

29. marts 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Victoria,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Dr Dr review

The experience was easy to access
I had forgotten my password nut was easy to find a new one.
All inall it was a good experience

29. marts 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Denise,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 3 ud af 5 stjerner

Can be totally annoying messing around with this

Can be totally annoying messing around with all of this

27. marts 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Elaine,

Thanks for the feedback, sorry to hear you hare struggling with the service. Please see below for any assistance we are available for any issues you may face and would be happy to help.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

It was hard to do but ok

It was hard to do but ok

27. marts 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Sheela,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

The Patient Maters! The Email has been very helpful! Even to myself! Who useless regarding IT, Thank you 😊

I Found the Email Very easy to Follow! Specially for Myself who is not very good with IT! Thanks.

26. marts 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear David,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Much better than others I have used.

Much better than others I have used.

26. marts 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Tony,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Easy to use .

25. marts 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Paula,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

So easy to check all your upcoming…

So easy to check all your upcoming appointments etc everything in one place I like it

25. marts 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Linda,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

DrDoctor always remind me of my…

DrDoctor always remind me of my appointments and l am very pleased about that. Thank you very much

25. marts 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Dr Baiden Adams,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Quick and efficient

Quick and efficient. Very helpful and feels safe.

24. marts 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Sally,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 3 ud af 5 stjerner

i am feeling worse and i have not…

i am feeling worse and i have not gotten appointment for further test recommended

24. marts 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Philomena,

We are sorry to hear you are not feeling well, we advise that you contact 111, GP or your hospital provider or for further assistance from DrDoctor if you follow the link below you can speak with one of our advisors, unfortunately this area is used for reviews so we cannot assist with appointment booking here.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 1 ud af 5 stjerner

Hello,

Hello,
I am a bit confused about my appointment. I received a letter saying my scan is on Friday 27th March at 3:40 PM, but I also received a message saying it is on Wednesday 25th March at 2:00 PM.

Could you please confirm which date and time is correct?

Thank you very much.

24. marts 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Shogofa,

We are sorry to hear you have received contradictory correspondence, in order to check this I would suggest following the link below to speak with one of our advisors, as this is a review area we are unable to help you directly from here but one of the advisors will be happy to help.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Very good service

24. marts 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Michael,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Easy to use.

Easy to use.

23. marts 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Ronald,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

Very easy to navigate

23. marts 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Miss J Davies,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 4 ud af 5 stjerner

I’m not technically minded but found it…

I’m not technically minded but found it very easy

22. marts 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Darryl,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 5 ud af 5 stjerner

They answer all your worries and there…

They answer all your worries and there always someone to help

19. marts 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Beverleyjane,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Bedømt til 4 ud af 5 stjerner

I am up for any health advice I can get.

20. marts 2026
Uopfordret anmeldelse
DrDoctor-logo

Besvarelse fra DrDoctor

Dear Alan,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere